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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15635 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Not professional

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Spring Hill, TN

Bad experience for painting

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Pulte Homes - Home was being rushed at the end of stage so there many issues,

  • Sanghyuk M.
  • Verified HomeBuyer
  • November 03, 2021
  • Tucson, AZ

Home was being rushed at the end of stage so there many issues, including water leak and electrical issues etc.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - Not bad buying from pulte

  • Liuxun Z.
  • Verified HomeBuyer
  • November 03, 2021
  • Hayward, CA

Not bad buying from pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Quality issues

  • Richard P.
  • Verified HomeBuyer
  • November 03, 2021
  • Canton, MI

Should review cost of all options with Pulte before signing or making any deposits, found options to be dated, limited and over priced. Was not allowed access to home during construction, was only allowed once during construction, can understand now after seeing quality issues.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

How helpful and informative the Pulte professionals were

  • Charles J.
  • Verified HomeBuyer
  • November 03, 2021
  • Estero, FL

Great value for the price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte made the whole buying experience very transparent and smooth.Very

  • Rajeshwar R.
  • Verified HomeBuyer
  • November 03, 2021
  • Black Diamond, WA

Pulte made the whole buying experience very transparent and smooth.Very satisfied with customer point of view.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Buyer Beware

  • Nancy E.
  • Verified HomeBuyer
  • November 03, 2021
  • Ann Arbor, MI

Everyone was very nice and responsive during the building process. After closing you are treated like chopped liver. Issues that were promised upon signing off on the final inspection prior to closing are ignored despite numerous texts and emails. Love my home but very disappointed in the lack of communication. The Field Engineers should be required to take a course on how to communicate with their clients.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Pulte Homes - We had a Great experience.

  • Ronald M.
  • Verified HomeBuyer
  • November 03, 2021
  • Las Vegas, NV

We had a Great experience. Most of Laurel Fenton was an amazing help to us with everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

On time and resposive

  • Nelson A.
  • Verified HomeBuyer
  • November 03, 2021
  • Punta Gorda, FL

They did a great job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great job in the building process

  • Robert T.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Myers, FL

Great job in the building process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - First Time Home Buyer, couldn't ask for more.

  • Nitin G.
  • Verified HomeBuyer
  • November 03, 2021
  • CUMMING, GA

First Time Home Buyer, couldn't ask for more. Pulte made our dream into reality. Special thanks to our Construction Manager Seth Gehle, he did a terrific job and made sure we have the home as we imagined.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Had a great field manager and construction manager.

  • LaVonne B.
  • Verified HomeBuyer
  • November 03, 2021
  • Mc Cordsville, IN

Had a great field manager and construction manager. Definitely professional and dependable

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quickness

  • Besidone A.
  • Verified HomeBuyer
  • November 03, 2021
  • Inglewood, CA

John doom has been great to work with, so helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Problem on home and don’t fix

  • Pablo R.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Myers, FL

Problem on home and don’t fix

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Could have communicated with me at each stage of construction

  • Myron P.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

Could have communicated with me at each stage of construction more

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Long wait for responses, long wait for information, no replies.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Forney, TX

Long wait for responses, long wait for information, no replies.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Outstanding build process

  • Kevin M.
  • Verified HomeBuyer
  • November 03, 2021
  • FLORENCE, AZ

As a first time homeowner I didn’t know what to expect during this process. I am thoroughly impressed with Pulte’s build quality, responsiveness, trustworthiness. Our loan officer Fredrick and our processor Angelo were always helpful explaining what was needed and had no problem answering all of our questions whenever we had them. Our construction manager Joey went above and beyond during our build process to ensure that our home was built with the quality advertised by Pulte. He was straight forward and knowledgeable about every aspect of the build and if something was wrong, he made it ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - My home buying experience with Pulte was relatively painless

  • Brandi H.
  • Verified HomeBuyer
  • November 03, 2021
  • Surprise, AZ

My home buying experience with Pulte was relatively painless considering today's Market. They had minimal delays and did not skimp on building materials like I have seen other horror stories with from other builders. I am 100% happy with my choice in going with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I am happy the way home is built

  • Saravanan D.
  • Verified HomeBuyer
  • November 03, 2021
  • CUMMING, GA

I am happy the way home is built

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

They are eager to sell you a home and get paid, but don't want to follow through on promises that they have made concerning and corrections to be made. i'm still waiting for our kitchen island to be completed, paint the shoe molding in kitchen and both

  • Gloria L.
  • Verified HomeBuyer
  • November 03, 2021
  • Calabash, NC

Don't take their word for promises, they don't follow through!!!!

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - If they used a higher quality of materials, I think they would

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Bolingbrook, IL

If they used a higher quality of materials, I think they would have less repair issues.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - It was a good experience overall.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Houston, TX

It was a good experience overall.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Nice Experience

  • Vansh T.
  • Verified HomeBuyer
  • November 03, 2021
  • Naperville, IL

Overall it was nice experience getting a new home, but I was expecting a better quality in terms of workmanship specially the issues of HVAC and vent could have been taken care by Pulte quality inspector itself. Good part is they addressed all issues and concerns before the closing

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - From start to finish of the entire process was made seamless

  • Senbayir K.
  • Verified HomeBuyer
  • November 03, 2021
  • Wesley Chapel, FL

From start to finish of the entire process was made seamless through the professionalism and attention to detail from the entire Pulte group.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Floor Plans

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2021
  • Aubrey, TX

Community- Friendly neighbors, Amenities- did not get a chance to check so far. Commute- Poor. Add extra 10-15 minutes each way during rush hour to navigate to community from HWY 380. It is worse on weekends. Timely completion- VERY POOR. Took 11 months to complete( Not 100% complete) to close. Promised to complete in six months by sales people when signing. Sales Experience: Do your home work before picking the options, the day you sign you have to select Structural options. Stick to your budget, don't get carried away by looking at the model homes. There is a reason why they look so good. ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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