Pulte Homes Reviews

After paying the deposit, it's hard to find the builder when you want to find it. I don't know why.

Ensure ALL issues are closed and verified before Certificate of Occupancy AND your final closing as I have had a lot of issues getting follow up on items that were verbally discussed and NOT documented in the agreement.

The overall process of Pulte's homebuilding experience was within our expectations, however the lack of communication and remaining open items that were addressed before closing, and continue to linger for over a month now are cause for concern. Communication throughout the entire build process was lacking which caused different issues and items to be addressed at the last second and remain open. All-in-all we love the house, we just wish there was more responsiveness from Pulte.

The overall experience of building our home was exciting and good. However the amount of issues we’ve had to deal with during our walk through before closing and trying to get the issues fixed with in the house after closing has been challenging. We have several dry wall issues, had carpet issues, a cracked window (I haven’t gotten an answer about if that’s going to be repaired), stair railings etc. I’ve been in my house for around five weeks. I’ve been working on trying to get these issues addressed since our closing date.

Not very attentive to punch list. Multiple calls no action!

Most everything was great. But unfortunately, as we expected, as soon as we closed and were given the keys, most all of the items that our building supervisor promised would be fixed within a few days (i.e. cabinetry x4, carpet), were never fixed and we never heard from the building supervisor again. As a result, we're forced to go through the Pulte warranty department which takes weeks and months to have anything addressed.

Everyone that we directly worked with was great. We love our house location, style, and layout. However, I feel like for the price we paid, the quality does not match. It seems like corners were cut to put cheaper material in where just doing it right the first time would have been better. When you find beer bottles in your home during the construction process you really question who is actually building your home. I think for the price point, Pulte could have done better subcontracting trades.

I was just excited about the entire build process with Pulte. Right from the start of the home selection process, through the interior design session and the actual build the Pulte team were always very helpful and constantly providing me with all the information I needed. The quality of the home is very good and I feel I got real value for my money invested. I can only offer great recommendation for Pulte as a valued home builder based on my experience.

I like it is a great community

Construction went as planned, no delays.

Inability to negotiate anything in the contract T&Cs, a bit upsetting. Other than that, builder did a good job all around.

Responses and resolution to service requests takes longer

We absolutely fell in love with the model home at The Reserve at Stono Ferry. Although we love our home; the location; and the floor plan, it is obvious that the level of craftmanship for the fit and finish of the model home is of a higher standard than that of our home.

Great homes, yet final product with workmanship remains unsatisfactory. Slow response times to address the many pending issues.

Quality of construction is not that great. It looks like the team is in a hurry to get the project completed and move on to a new one. Response to issues is very slow and things promised to be taken care of have not been addressed.

quality materials, great staff. delayed/late items that were incomplete at closing are taking very longer to complete.

All Pulte personnel acted in candid and professional manner from sales to finance to construction. However the home still has numerous punch list items to complete now one month after closing and no reliable information on when items will be completed. Punch list items are part of any complex construction project and Pulte must do a much better job of organizing in this area. It seems the priority is to just get to financial closing, not to actual job completed.

Good Quality would recommend Thank You.

Initial sales experience and design studio interactions were great. Good value for price paid. Interaction with Superintendent could have been better - weekly updates were generally regularly given, but not always. Closing was delayed due to availability of materials. This is more due to the industry at the time and not the builder’s fault. At closing some issues were identified that have yet to be resolved. Warranty requests can take some time to be responded to/repaired. Overall a good experience and would definitely build with Pulte again.

I feel the quality of my home is okay. I think it might be hard to keep an eye on all the building going on at one time. I’m used to custom home builders, Not tract home builders Unfortunately something gets lost in the wash.

Builder insisted on a closing date BEFORE roof was completely finished. After living here 3 weeks several items which we have reported still have not been corrected---like the front doorbell doesn't ring----missing bulb in light in hallway----monsoon damage to front landscape with small sunken ares and foundation exposed in another area.

The overall buying experience was good, where it falls short is on quality. So many little issues had to be reported after build Completion. Some of them taken care promptly but some not good response. I would expect the build quality and material to be of better quality. As a homeowner it is a hassle to be responsible to find these issues later and report then to get addressed.

Everything throughout the home building and buying experience was a pleasure. Unfortunately we had an inexcusable issue that seemed to be an issue with some other homes built but the response to those issues were beyond acceptable. They Warranty service team quickly addressed the issue and completed a full repair of the problem.

Don't close until everything is done

Floor plan was great and construction quality is decent