Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15635 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Worst Experience

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2021
  • Westfield, IN

I had great expectations for Pulte when I signed the purchase agreement. The property is in an affluent neighborhood and I paid premium dollars for it. My experience leading up to signing the purchase agreement was great. Their mortgage team was also great. This wasn't my first new construction. My last was several years ago with a builder in a similar area. My overall experience back then was way better than my current experience with Pulte. The construction was poorly supervised and had problems ranging from poor interior finishings to structural problems. These issues were uncovered by my ...

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everyone we dealt with seemed to really enjoy what they were doing from Diane in sales to Dustin.

  • Paul W.
  • Verified HomeBuyer
  • October 31, 2021
  • Medina, OH

Very helpful. We felt well taken care of

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Wonderful experience.

  • Darryl H.
  • Verified HomeBuyer
  • October 31, 2021
  • Charlotte, NC

Wonderful experience. Sales Rep Cam was top notch. And the contractor Chris was great as well. If there were issues Chris worked to make those issues up to us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - overall a negative experience, home has major workmanship issues,

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2021
  • Las Vegas, NV

overall a negative experience, home has major workmanship issues, i was told to just sign the paperwork and once the house is closed on, we will then fix the issues,

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Overall great homebuying experience!

  • Tanisha A.
  • Verified HomeBuyer
  • October 31, 2021
  • Surprise, AZ

Pulte was there every step of the way. They have specialist in all areas that really know their stuff. I would recommend Pulte to anyone. We are so in love with our new home and neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - very friendly at the Sales Office,

  • Edwin S.
  • Verified HomeBuyer
  • October 30, 2021
  • Fairfax, VA

very friendly at the Sales Office,

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Do your homework.

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2021
  • Huntersville, NC

Do your homework. Pay attention. Ask questions. Don't expect honesty, demand it. Follow up if something is not correct. Elevate issues immediately. Give yourself at least 30 days to be in your new home prior to providing a home builder rating.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Recent home owner review

  • Yongquan Y.
  • Verified HomeBuyer
  • October 30, 2021
  • Lake Orion, MI

The sales is great. The salesman is willing to help all the time and all the ways. If there are ten stars, I will give ten. The contract didn’t update correctly after the interior design. Some items’ name are different between contract and design brochure. It caused the wrong items are installed and can’t be changed. Lessons to learn here, please sure all the items on the contract are same as what you want. If you find differences from the brochure, just ask. Some construction issues weren’t solved until moved in. Complained many times about the remaining roof issue. But the bad quality ...

Total Score 4


Quality 3

Trustworthiness 2

Responsiveness 1

Pulte Homes - Having a house for the first time is so exciting.

  • Leonardo H.
  • Verified HomeBuyer
  • October 30, 2021
  • Brentwood, CA

Having a house for the first time is so exciting. Pulte homes make it easier.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone we worked with from start to finish was professional

  • Ann L.
  • Verified HomeBuyer
  • October 30, 2021
  • Medina, OH

Everyone we worked with from start to finish was professional and responsive. This was the first time we have built a new home and we appreciated that all of our questions were answered in a timely manner. Diane and Dustin were a pleasure to work with. We have been in our home nearly two months and have had no issues. We couldn’t be happier with our Pulte home..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2021
  • Spring Hill, TN

So far I am over all a happy customer and living in a home they built for me. I haven’t had any major concerns during build process and over all process was very Smooth

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Made process of buying new home pleasant

  • Anonymous
  • Verified HomeBuyer
  • October 30, 2021
  • Lake Villa, IL

Made process of buying new home pleasant

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

As a first time homebuyer, Pulte made my experience as stress free as possible.

  • Belinda S.
  • Verified HomeBuyer
  • October 29, 2021
  • Richmond, TX

Everyone at Pulte made this process as stress free as possible. In this very competitive market, my home purchase at Talavera Pulte definitely is the right one for me. They were bumps as expected but we ended up closing within the time frame communicated. For those looking, try to buy from Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - This was a good experience.

  • Charlotte D.
  • Verified HomeBuyer
  • October 29, 2021
  • Andover, MA

This was a good experience. It was a bit overwhelming to me but I have to say Mary and Lori were so knowledgeable and helpful. They answered every question with that knowledge base… and, they were always so nice and pleasant. And, orientation with Mike was amazing… great information presented so well. From the 1st visit to move in day wonderful professionals to deal with. The condo is so lovely…. the finishes, the plumbing…. every detail so well thought out and executed.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Supervisors communication and the workmanship

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Tucson, AZ

Supervisors communication and the workmanship

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality Home!

  • Nicholas D.
  • Verified HomeBuyer
  • October 29, 2021
  • Hilliard, OH

We had a great experience building with Pulte. Everyone we worked with was patient to answer our questions as first time home buyers and first time building a home. We appreciated the communication and making this process easy and transparent in what to expect. I would absolutely recommend Pulte to friends and family and anyone interested in building with an excellent team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

How professional everyone was

  • Desiree S.
  • Verified HomeBuyer
  • October 29, 2021
  • Clermont, FL

We loved our experience while building our dream house with you guys. Erick our field manager was exceptional!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - If you need help with ANYTHING, they are going to be there for

  • Raymon O.
  • Verified HomeBuyer
  • October 29, 2021
  • Orlando, FL

If you need help with ANYTHING, they are going to be there for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Forever Home

  • Craig S.
  • Verified HomeBuyer
  • October 29, 2021
  • Saint Cloud, FL

Overall good experience. There are good points and not so good points with new builds as there are with established homes. Pulte is very responsive to the customer issues. Field Manager Joe took care of us and Adam is super with our warranty calls.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Quality and design

  • Laura P.
  • Verified HomeBuyer
  • October 29, 2021
  • CUMMING, GA

This is the first home that I have ever purchased, but I love the design of the Pulte townhomes. Pulte provides an abundance of products for customers to choose from when purchasing a home. Any homeowner should be able to design a beautiful home to meet their needs and their budget.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Trust Builder builds great homes at Berkshire Forest!

  • Anonymous
  • Verified HomeBuyer
  • October 29, 2021
  • Myrtle Beach, SC

Trust Builder builds great homes at Berkshire Forest! I enjoy our new home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Field people so helpful

  • Gail M.
  • Verified HomeBuyer
  • October 29, 2021
  • Haslet, TX

Quality builder. Friendly and helpful field people. Kept promises.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No flexibility at all.

  • Lynn A.
  • Verified HomeBuyer
  • October 29, 2021
  • Delaware, OH

Be careful when signing a contract. You have to make selections at that time that cannot - or will not - be changed. You are given the choices on the day of contract and have to decide then. No changes allowed.

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 1

Pulte Homes - Overall, everyone we dealt with has been helpful, professional,

  • Robert C.
  • Verified HomeBuyer
  • October 29, 2021
  • Summerville, SC

Overall, everyone we dealt with has been helpful, professional, and responsive. Given how many homes Pulte is building, and the schedules they must keep, it is probably inevitable there will be glitches, either small or large. Fortunately, most of the glitches we have seen have tended to be small. The proof of how well a builder will stand behind their work is their readiness to correct problems as they are discovered. So far Pulte has been pretty good, but we're still waiting on a few things to be addressed, one month after closing on the house. All in all, very, very good!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Best

  • Oyesola O.
  • Verified HomeBuyer
  • October 29, 2021
  • Brownsburg, IN

Best of the builder, we are happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area