Pulte Homes Reviews

Pulte are really good with their commitment. They take responsibility for the things they deliver. A few things that we don't like about was the charges they do have onto the upgrade options. They do provide the time frame for the closing which is really almost 4 months which really doesn't help if you are renting the apartment in your current situation. And qualities wise they always talk about the Pulte standards if you really find any defect or something that you really don't like with them.

Stay on top of them. Promises at times fall short, then it is dropped into the warranty department to address items that should have been completed the first time. Do a thorough walk through. Take your time. Recommend pushing for an escrow if item are not correct prior to closing.

Trustworthy builder with a great reputation.

This is a great builder!! Friendly and always willing to adhere to customers needs.

terrible communication. deadlines were unreasonably aggressive, and they reliably failed to meet them.

I am very happy with Pulte

The house buying experience in times of covid has been stressful, everything has been on a very delayed schedule, materials and equipment used have been faulty, requiring urgent attention from the time of moving. Adding to all this , the response from the support team is very poor.

We are a second time buyers with PULTE, experience with oak tree was horrible, quality build are bad, house still dirty after we purchased home, paint in every window, floor with paint and dirt, etc

When choosing to build again, it will not be with Pulte. The quality of materials aren’t very good. They rush things together. There are still things I’m trying to get fixed in my home.

Overall we love our home because it’s our home but the buying process with Pulte was painful, stressful and not pleasant. There were many times we wondered if we made the right decision. The contractors are just sloppy with their work and the sales people are completely untrustworthy. If the customer experience was better, they’d really be at the top of the game because the home designs are beautiful. Purchase with caution and just know what you’re getting into.

Regular weekly updates and easy to contact with questions. They were always willing to shift schedules or accommodate in any way they could.

Overall it was a great experience, from mortgage, insurance, build progress to closing. Everything goes smoothly and good services.

I am Happy with my house purchase. I was the first to move in. Its a little diferent.

Fine details and finishes needs lots of improvement. For the price you paid, the finishing on the house was poorly done. Makes you worry about things underneath the surface that is not visible to the eye.

We appreciate that we were able to move into our new house; however, many items were not completed upon closing. The builder has not been responsive to the work promised, and now we have to go through the warranty process. Lastly, the builder did not include the option of purchasing a refrigerator.

It’s been fabulous and working with Justin is incredible and Sophia is amazing.

I heard PULTE is one of the top builders but my experience was not that great. Issues with cabinets, communication and transparency

Responsiveness is quite disappointing.

Unfinished & sloppy. Not the best experience.

The people that worked with where nice and very helpful

The design process is very rushed

Make sure that you KNOW Your building manager and the Upper management names BEFORE YOU SIGN Anything!

I had very bad experience with Pulte. This is our first time with Pulte and we had other builders before. When we first went to the tour, the sales rep told us there were a couple lots releasing and we can put offers. He was selling us the house we bought. He said this lot has the biggest side yard and best view. We put an offer and got the house. When we came to do final walk through, the biggest yard was gone. Our side yard is the same as other lots. What is worse is that our front yard is smaller than others! When our realtor connected to the sales rep, he said he never talked those and we signed floor plan. We went back to the documents we signed. There was only floor plan and never mentioned how big is the yard. Sales rep just mentioned the value of the house already went up compared to what we have right now and we should just buy it. We can't move back as our loan is approved and we will lose the deposit if we give up. We had to move on. How bad experience we had. ... More

It was a great experienced from start until we moved in to our new home. We are totally satisfied, they did a great job and our expectations were met. I highly recommend them. Thank you.

Our construction manager Mike wasn’t very communicative throughout the process on giving us updates to the build. We drove by the lot daily to check up on progress ourselves. Many items on our final walk through were left unfinished, there’s a stain on the new carpet in one of the bedrooms that has been there since before closing. Our windows don’t latch properly and I still have not heard back from Mike when the tradesmen is scheduled to come by. This is a safety issue, overall not very satisfied with the customer service. I’ve heard from other homeowners in the community that they had a 30 day walk through. We’re past 30 days and we haven’t received any correspondence regarding said walk through. All I really want is a finished home that’s on par with the model homes standard ... More