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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
You move into unfinished house with a lot of issues. Then wait a month for someone with no experience to come and fix things.
- Pavlin N.
- Verified HomeBuyer
- October 27, 2021
- Wesley Chapel, FL
I would want them to stop by my house and see the “finished” house and not the model before they decide to work with Pulte. I would also want them to know the quality is really bad and the experience is just mind blowing.
Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Bed and solving issues And not getting back to you
- John K.
- Verified HomeBuyer
- October 27, 2021
- Noblesville, IN
Bed and solving issues And not getting back to you
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Pulte Homes - Excellent service from sales thru builder
- Mahesh D.
- Verified HomeBuyer
- October 27, 2021
- Houston, TX
Excellent service from sales thru builder
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Everyone was very friendly and easy to work with.
- Donald P.
- Verified HomeBuyer
- October 27, 2021
- Medina, OH
Everyone was very friendly and easy to work with. Much easier than my previous experience with another company. My only complaint would be all the paperwork which is not necessarily Pulte's fault. They have to find a way to streamline that process.
Pulte Homes responded:
Thank you for your feedback as it is very valuable for us to make improvements for our customers. We are happy to hear we delivered our golden standard Pulte experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Check in great detail the finishes.
- Ameer S.
- Verified HomeBuyer
- October 27, 2021
- Houston, TX
Check in great detail the finishes. I have been in the home for almost a month and are still finding issues with sheetrock, paint, and caulking. There are also some details in the way it was designed that are questionable. Overall the home is nice, probably would of enjoyed the home more if we were not constantly having issues. Our warranty rep is quite responsive and has been a great help and resolving issues.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Pulte Homes - Communication has not done properly
- Madhu P.
- Verified HomeBuyer
- October 27, 2021
- Saint Cloud, FL
Communication has not done properly
Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Inspect every step of the way
- Anonymous
- Verified HomeBuyer
- October 27, 2021
- Bradenton, FL
Inspect every step of the way
Pulte Homes responded:
Thank you for your feedback. If you have anymore feedback you would like to share with us please feel free to email us at customersupport@pultegroup.com
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 2
Pulte Homes - As a real estate agent who has worked withMany builders this
- Megan W.
- Verified HomeBuyer
- October 27, 2021
- Noblesville, IN
As a real estate agent who has worked with Many builders this was the worst build process and worst finished product I have ever sold. The contractors rushed through the work. The quality of the finish is DIY quality at best. My home that was 18 years old had better quality finishes in it than this brand new home. I’m scared to see what other issues will arise the longer we live in the home. It’s a shame the process and product were so horrible because we love the floor plan and our home.
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 2
My Contractor Don Ali was spectacular kept me informed and met all deadlines
- Eric R.
- Verified HomeBuyer
- October 27, 2021
- Orlando, FL
The home buying experience was great - but now that I’m in my new home- huge disappointment- light fixtures have detached from ceiling and I haven’t gotten a response from Warranty people in a week— worse yet roaches were in my residence after carpet was placed- I thought issue would be resolved—- I have an infestation- probably due to a dumpster overflowing with trash next door that has been a hazard for over a month— HELP!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Tony, Billy and Daniel provided great service throughout the
- Wassor S.
- Verified HomeBuyer
- October 27, 2021
- Germantown, MD
Tony, Billy and Daniel provided great service throughout the process and I would like to say thank you. I am also pleased with the final product.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Working with our Sales Agent, Britta!
- Jeffrey H.
- Verified HomeBuyer
- October 27, 2021
- Plainfield, IL
The experience of buying, construction, and closing on our new home was seem less!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - It was a great experience!
- Catherine R.
- Verified HomeBuyer
- October 27, 2021
- Brighton, MI
It was a great experience! We love our new Pulte home!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
How trustworthy and honest foreman Joey was indeed most helpful honing thru this process.
- Howard B.
- Verified HomeBuyer
- October 27, 2021
- FLORENCE, AZ
From the sales person to the foreman was exceptional. The builders word was everything especially when the house is ready on time to move in. The floor plan for my model was exceptional, the design had the openness that we loved so much along with the master bedroom and bathroom . Location of the homes in Florence are the best love the space and the views of the mountains. From start to finish Pulte nailed it!
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Stands Tall Above the Competition
- Christopher B.
- Verified HomeBuyer
- October 27, 2021
- Charleston, SC
We have worked with several builders both locally and nationally and Pulte Homes was by far the best experience from start to finish. Smooth, honest, and simple.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - It has been a smooth process.
- Reinaldo H.
- Verified HomeBuyer
- October 27, 2021
- Orlando, FL
It has been a smooth process.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Love my new home!
- Susan R.
- Verified HomeBuyer
- October 27, 2021
- Vernon Hills, IL
Love my new home! Ryan and Brian have been great!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Jake the contractor representative was good however between sales and some quality issues, out of 7 houses I bought newly constructed, this was by far the least pleasant.
- Steve K.
- Verified HomeBuyer
- October 27, 2021
- Phoenix, AZ
As compared to other home builders, I felt like a number and the building process while understandable felt like I moving more into an apartment versus and expensive home I bought. Their mortgage officer assigned had an attitude which caused me to move to another institution for partial financing of the property.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 4
Quality of home.
- Ankit P.
- Verified HomeBuyer
- October 27, 2021
- Fort Mill, SC
Trust worthy Best Quality product Easy Process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - It was great experience to work with Pulte for our new home.
- Wei Z.
- Verified HomeBuyer
- October 27, 2021
- Saint Paul, MN
It was great experience to work with Pulte for our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Have and will continue to recommend!
- Quinn C.
- Verified HomeBuyer
- October 27, 2021
- Johnstown, OH
Matt and Sam were godsends. We were first time homebuyers that spent a year bidding on existing homes and getting beat out, or backing out because we felt we would have to offer too much for a 20+ year old home. While we did have some hesitations with building, Pulte came through. Build was done on time, and they corrected everything that needed corrected. Thank you!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes are the best builders in Southwest Florida
- Dominick M.
- Verified HomeBuyer
- October 27, 2021
- Punta Gorda, FL
I would like to say to others that are new buyers, remember that you are buying a new house and there will be issues to deal with such as paint touch ups-replacing a piece of tile. But what ever it is, Pulte Homes will be there to make it right. Bottom line, Pulte Homes are the best builder in southwest Florida.
Total Score 5
Quality 2
Trustworthiness 5
Responsiveness 5
The purchasing and selection process
- Colin L.
- Verified HomeBuyer
- October 27, 2021
- Aurora, OH
The purchase and selection process was excellent. When it came to the actual home build, my wife and I were surprised at the lack of attention to detail by most of the trades. Multiple items needed to be fixed prior to our closing date. We have been in our home for almost six weeks and there are still multiple items that have not been resolved. We are also constantly cleaning paint drips and paint smears off of our floor from when the walls and trim was painted inside the home. The amount of paint that is also on our siding from the trim being painted is creating a lot of additional work for ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 2
Pulte Homes - The concrete (entry way, driveway and sidewalk) look like poor
- Sammy S.
- Verified HomeBuyer
- October 27, 2021
- Rio Rancho, NM
The concrete (entry way, driveway and sidewalk) look like poor workmanship. Our entry gate was done twice and installed the wrong way….was told all would be taken care of…still waiting for all to be fixed As well as some smaller detail in the home
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 3
Pulte Homes - We built in Westlake, not sure I’d use Pulte again.
- Thomas P.
- Verified HomeBuyer
- October 27, 2021
- Westlake, OH
We built in Westlake, not sure I’d use Pulte again.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 3
Pulte Homes - Pulte builds a good quality home.
- Kenneth K.
- Verified HomeBuyer
- October 27, 2021
- Naples, FL
Pulte builds a good quality home. The response from their employees to our overall process was less then we expected. Between delays in the building process to getting answers to our questions was a struggle to say the least.
Total Score 3
Quality 5
Trustworthiness 4
Responsiveness 3
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