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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15635 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Lack of Quality

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • CUMMING, GA

They should have done good quality work!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes - Good process.

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • Pooler, GA

Good process. Awaiting follow up on warranty claims

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Good Experience for 2021 Standards!

  • Eric S.
  • Verified HomeBuyer
  • October 19, 2021
  • Powell, OH

Our build went pretty smoothly, although there were shortages of crews at times. Fortunately everything went smoothly in the first months, because there were delays near the end. Pulte crews are very fast and mostly did good work. It's important to keep an eye on quality near the end when everyone is in a hurry to finish... You need to be your own advocate. I would have given 5 stars, but the work done after close was frustrating, it took 2 months for the landscape work to wrap up. Our original field manager was not very responsive in this period, a new one took over and resolved our ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great people. One stop shop. Base home is 3 levels better than the base home of competitors.

  • Gordon S.
  • Verified HomeBuyer
  • October 19, 2021
  • Buckeye, AZ

During Covid, lumber shortages, and labor shortages, Pulte still delivered my new home ahead of schedule. That was impressive. Pulte design center was so helpful in helping us with our upgrades, without pushing unneeded items. We are more than pleased with the way our custom home turned out. Thank you! Kudos to

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - My sales representative and field manager were wonderful.

  • Caitlin B.
  • Verified HomeBuyer
  • October 19, 2021
  • San Antonio, TX

My sales representative and field manager were wonderful. However, after we moved into our home we noticed more and more issues, mostly cosmetic, with our home. The overall structure seems well done, but paint and drywall especially are poorly done. Recommend very close and thorough inspection before closing.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Smooth process

  • Suchitra C.
  • Verified HomeBuyer
  • October 19, 2021
  • Las Vegas, NV

It was smooth process from booking to closing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Poor communication.

  • Sunil S.
  • Verified HomeBuyer
  • October 19, 2021
  • Hopkinton, MA

Poor communication. Few things that were promised (like insulating all the walls of basement ) were not done. Poor quality of material at few places. Poor carpet work.

Pulte Homes responded:
We apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help!

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Sales rep , after waiting for 9 months, when complained , satrted threatening to cancel the contract

  • Hafiz A.
  • Verified HomeBuyer
  • October 19, 2021
  • Fishers, IN

Sales rep ,after waiting for 9 months, when complained , started threatening to cancel the contract

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

My builder Jerry was incredibly helpful & responsive as was Alison my agent!

  • Margaret W.
  • Verified HomeBuyer
  • October 19, 2021
  • Bluffton, SC

I have been very pleased with every Pulte employee I’ve interacted with along the way...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful finished product but . . .

  • Rodney F.
  • Verified HomeBuyer
  • October 19, 2021
  • Fort Lauderdale, FL

We recently bought a new Pulte Townhome in Oak Tree in Oakland Park FL. There was the usual delays as expected with new construction. We are happy with the finished product. But buyer beware, there is virtually no sound proofing between the units. I have buyers remorse. We can hear our neighbors TV and hear them talk (mumble). Thankful we at least have an end unit. This is unacceptable. This is my 8th townhome and I never had this issue anywhere I have lived. I feel like I'm living in a 500k apartment. It's heart breaking.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Pulte Homes builder review

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • Clermont, FL

Pulte builder sells itself as one step above the other builders. I've worked with 3 builders in the last 8 years and Pulte is barely as good as the other builders. I've found that their people only care about one thing: Reviews. I didn't appreciate how many times they mentioned it. Due to covid circumstances, our house closing was delayed by a total of 5 months, which I don't hold them accountable to. It's what it is. The house itself is well built, nothing special compared to meritage homes for example. Some of the materials used and insulation, wasn't as good as meritage's for example. ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Everything I wanted!

  • Robin E.
  • Verified HomeBuyer
  • October 19, 2021
  • Jacksonville, FL

I'm very happy with my choice of building in Pulte's Bradley Pond Community. I was able to get everything I wanted and then some, lot selection, model choice and upgrades at extremely reasonable pricing (even came in under budget.) Starting with my salesman Zach C., he was super easy to work with, diligent in ensuring everything was correct, my questions were answered throughout, was always available and stayed in contact during the entire build. The process from buying, building to closing was transparent, which is a rarity. Pulte's building approach is well above other builders I've dealt ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We have been happy with the overall quality of the home.

  • Mark W.
  • Verified HomeBuyer
  • October 19, 2021
  • Saint Augustine, FL

We have been happy with the overall quality of the home. During COVID times it we understand that it is a challenge to get reliable workers and product. Pulte did come through as promised and has been responsive to any issues since moving in!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My personal Builder David made me feel like family. Great guy I have recommended Pulte because of his service.

  • Kirk O.
  • Verified HomeBuyer
  • October 19, 2021
  • Justin, TX

My personal Builder David made me feel like family. Great guy I have recommended Pulte because of his service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.

  • Richard M.
  • Verified HomeBuyer
  • October 19, 2021
  • Estero, FL

Easy process, with mortgage, title company , and insurance company all integrated with Pulte . One stop smooth and seamless process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - Poor workmanship in many areas discovered after moving in.

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • Murrieta, CA

Poor workmanship in many areas discovered after moving in. No follow up on repairs.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Please complete the pending items, closed house by pushing and

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2021
  • Cleveland, OH

Please complete the pending items, closed house by pushing and arm twisting the buyer

Pulte Homes responded:
Thank you for taking the time to give us this feedback. If you do not mind could you email us at customersupport@pultegroup.com with your contact information and address so we can look into this issue further.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I bought two homes and like the lot I am on with preserve and pond.

  • Barbara T.
  • Verified HomeBuyer
  • October 19, 2021
  • Punta Gorda, FL

Be aware of options you pick. You have to pay extra for almost everything to get a decent home. The walk through was a joke. Also they do not hire skilled people (probably because of Covid) I have been here two months and still have issues, especially my daughters home next door. Floor plan is nice. I cannot write a great review when there was so many issues after moving in.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Good but not great on responsiveness

  • Subajothy V.
  • Verified HomeBuyer
  • October 19, 2021
  • Twinsburg, OH

Few things need to be addressed but haven’t had a cycle after two months to provide feedback. Cabinets bag walls and certain finishing points needs addressed.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

My Third New Home; Pulte Worst Experience Ever

  • Andrea W.
  • Verified HomeBuyer
  • October 19, 2021
  • Zephyrhills, FL

Pulte is a cookie cutter homebuilder. Please do not expect to make any changes, even with a change order. Three days after I put my contract in, I wanted to put in a change order for a screened in lanai. I was told I couldn't, because the order had already been submitted to the county. I am still without screening for my lanai (the housing industry is booming in Florida, it is difficult to schedule the work or get a response). My experience was and still is very stressful (ongoing issues). I am still trying to get items up to par. They push closing because they are schedule driven. ...

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 2

Pulte Homes - Just wanted to thank Christopher Hair(builders team) and Lamonica

  • charan t.
  • Verified HomeBuyer
  • October 19, 2021
  • Leander, TX

Just wanted to thank Christopher Hair(builders team) and Lamonica Vaughan(sales team) for all the hard work they put together for our new home. They always had everything completed in a timely manner. It was great working with them. Am so happy with my experience with pulte homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder

  • Wenjiao L.
  • Verified HomeBuyer
  • October 19, 2021
  • Peachtree City, GA

All stayed within project deadline

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great experience overall.

  • Balaji N.
  • Verified HomeBuyer
  • October 19, 2021
  • Naperville, IL

Great experience overall. Will recommend

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - From meeting Melissa when looking for a home to being happily

  • Robert L.
  • Verified HomeBuyer
  • October 19, 2021
  • ALVA, FL

From meeting Melissa when looking for a home to being happily settled in our home now and working with Luisa, we have been very happy with all of the process. Working with Ed while our house was being built was great!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Initially great services but having been in our home for 2 months, we still have things to fix. Their blue tape has identified all the places need fixing- floor repair, door saddle, correct faucets(brushed nickel- not chrome), popped Sheetrock nails, WiFi

  • James K.
  • Verified HomeBuyer
  • October 19, 2021
  • Flemington, NJ

Follow up on everything and get it in weitig

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 2

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