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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15330 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Luv the house but
- Margaret D.
- Verified HomeBuyer
- November 13, 2019
- Pickerington, OH
I wish they were more responsive to fix minor issues.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 2
Review of Pulte
- Robert K.
- Verified HomeBuyer
- November 13, 2019
- Saint Augustine, FL
Pulte built a beautiful house. Some issues but overall cosmetic. Very pleased.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Ledges of Avery walden
- Christopher B.
- Verified HomeBuyer
- November 13, 2019
- Strongsville, OH
Anyone building with Pulte better hope they get a great supervisor as we did. He ensured the subcontractors build everything to plan, and most importantly the correct way.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Overall buying experience great - not so much after
- James D.
- Verified HomeBuyer
- November 13, 2019
- Ashburn, VA
This is our second Pulte home in this area. Buying experience was great but getting some issues addressed hasn't been - virtually no contact thus far. Previous experience was much more issue friendly.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 2
Surprised
- Penny S.
- Verified HomeBuyer
- November 12, 2019
- Estero, FL
Rushed in the very beginning to give a rating on how pleased we were. After being here for a little over a month I can see why...
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Did not go above and beyond
- Kevin C.
- Verified HomeBuyer
- November 06, 2019
- Wadsworth, OH
I get it, Pulte is not a custom home builder but you are building new and the process of picking options was not smooth. Should use same checklist for everyone regardless of budget. Go over what’s included and what’s not. The materials for building the home were quality but the final fit and finish and what needed fixed was a hassle. Need to be more proactive to make sure everything is complete and up to standard without having the homeowner bring it to Pultes attention.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Lexington 7, Pulte home review
- Anonymous
- Verified HomeBuyer
- October 30, 2019
- Ashburn, VA
Overall a good community, with the exception of a several issues, that have been brought to the Pulte Homes team. The quality of material and workmanship is not the best, but can be considered average. Their team is very nice to work with. Home layout is great with storage in abundance. The garage space is very tight and the kitchen cabinets are not very user friendly.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Great to Good
- Frank F.
- Verified HomeBuyer
- October 23, 2019
- Austin, TX
We’ve had a few issues since moving in and have not heard back on any of them. At first, the help was great, then after submitting the requested positive survey, Nathan S. stopped responding to us. Overall, we are happy but surprised at how much we need to correct from construction on our own
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
Basic home
- Kathleen B.
- Verified HomeBuyer
- October 17, 2019
- BUCKEYE, AZ
Pay close attention to flooring placements when using their basic flooring. Some of it doesn't flow properly.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Foreman great to work with, selling realtor not so much
- Christopher M.
- Verified HomeBuyer
- October 17, 2019
- Haslet, TX
Larry our foreman for the build was helpful and responsive to everything and every issue. He made the building experience great. Susan the realtor that sold us the property did not help us out very much. Lacking in communication with fence extensions, HOA contacts, etc.
Total Score 4
Quality 4
Trustworthiness 4
Value 2
Responsiveness 5
happy but concerned
- Jasmin T.
- Verified HomeBuyer
- October 16, 2019
- Saint Augustine, FL
My services provided thus far have been exceptional. However, after moving I have been concerned About the workmanship considering that I live right across from a train and my house shakes each time the train passes. Although Pulte reps were not as concerned as I was, I am not 100% content and concerned what will occur down the line as far as structural wise.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Welcome home
- Anonymous
- Verified HomeBuyer
- October 10, 2019
- Canton, MI
Very happy with our new home
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Dead Tree
- Hollis D.
- Verified HomeBuyer
- October 10, 2019
- NEW BRAUNFELS, TX
Pulte Homes has provided a pretty good product. Located in the Sendero project of Veramendi in New Braunfels, Tx, it is a very expensive product. Pulte's contact personnel have been excellent to deal with. My only real disappointment is the dead tree in the center of the front yard. I have submitted numerous updates as to its declining condition, both to Pulte, and to the landscape contractor. I think I still may have reason to hope I am not being stuck with a dead tree.
Total Score 4
Quality 3
Trustworthiness 5
Value 2
Responsiveness 5
Pulte Homes - Love the townhouse layout, closing was fast with Pulte mortgage
- Pihua L.
- Verified HomeBuyer
- October 10, 2019
- Livingston, NJ
Love the townhouse layout, closing was fast with Pulte mortgage company
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
More positive than not
- Anonymous
- Verified HomeBuyer
- October 10, 2019
- Peachtree City, GA
The responsiveness, in some aspects, was difficult. For the amount of money you’re paying, you shouldn’t feel like you have to ask the same questions and keep following up to get answers.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 2
Pulte Homes - Shannon our home counselor was wonderful.
- Justin H.
- Verified HomeBuyer
- October 09, 2019
- Phoenix, AZ
Shannon our home counselor was wonderful. Field manager, Lloyd, did not respond to multiple requests to repairs items we discovered after moving in.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Still
- Mellie P.
- Verified HomeBuyer
- October 09, 2019
- ALVA, FL
Still have painter and stock People coming to fix stuff
Total Score 4
Quality 2
Trustworthiness 3
Value 4
Responsiveness 4
Great customer service
- Anonymous
- Verified HomeBuyer
- October 09, 2019
- Brentwood, CA
We love our new home and customer service were very helpful in every way from beginning to end and helped with all of our questions. Linda and Mike are professional and easy to work with.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Beautiful Home with Issues Along the Way
- Alexandra G.
- Verified HomeBuyer
- October 09, 2019
- Lake Elmo, MN
We love our home, I should start with that. We are so happy with the location, lot, and upgrades that we chose. The floorplan is perfect for our growing family. However, we had many issues along the way. Our PM was difficult to deal with and did not want to help us with problems that his contractors caused (hole cut in the ceiling, cafe light installed in the wrong spot). This led to a lack of trust and shaken confidence in Pulte and our PM. Thankfully, everything turned out alright after we had to fight for these issues to be resolved.
Total Score 4
Quality 3
Trustworthiness 2
Value 5
Responsiveness 2
beautiful homes
- Renee M.
- Verified HomeBuyer
- October 05, 2019
- Perris, CA
my home is beautiful and price was fair, my experience with my sales rep/agent was amazing "SHERI", she rocks, however the lending department is incompetent and have poor communication skills, does not respond in a timely manner.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 2
Lovin’ our new home
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Clarkston, MI
Make sure to review the options list thoroughly at the beginning of signing the purchase agreement. You don’t have long to Add or delete options. Be aware you can’t make changes throughout the build process.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
On The Fence
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Avon, IN
Overall good. Attention to detail lacking. Urgency to get it handle needs improvement.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
New home review
- Robert H.
- Verified HomeBuyer
- September 19, 2019
- Tucson, AZ
The home is a typical track home. The quality is decent. From the time of purchase we have been changing out the cheaper fits and finishes and installing better quality. The superintendent Carson has bent over backwards to help in any way possible. The neighborhood is great.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Slow warranty response
- Charles H.
- Verified HomeBuyer
- September 19, 2019
- Longwood, FL
Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.
Pulte Homes responded:
Hi Charles! We are glad to hear you had a great experience overall. If you have outstanding repairs, please email socialcare@pultegroup.com and our team will look into the situation. ^Abby
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Good and can improve on design center
- Vinjamuri F.
- Verified HomeBuyer
- September 18, 2019
- Phoenix, AZ
People, workmenship, communication is good. Quality wise; material like paint, finishing can be improved. Design center collections are very expennsive.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
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