Pulte Homes Reviews

Overall I happy with the experience with minor issues.

We love the house and the floor plan. We are not happy with the quality of work from some of the contractors but Pulte has been responsive to getting these issues resolved

I had a great construction manager during the construction of my home, but once his survey was done and initial issues were remedied, I was given a second manager who took over. He did my 30 day inspection and took down all of our issues and havent seen or heard from him since. I will be reaching out to the old manager if i dont hear from this one soon.

Very good experience from the start. Very friendly people to work with. Closed on June 14 and waiting on a couple of punch list items. Could be more responsive in this area. Overall a very positive experience.

New home owners need to make sure they write down all of their change order numbers and colors and Pulte comes back and takes care of all of the little things that you didn’t see when you move in, be persistent on that. Other than that Patti and Jeff have been very awesome with all the help that they’ve given us

I bought the house sight unseen as I live in another state far away. For what the builders offered it seemed like a good investment and the pictures from my real estate agent of the house looked decent. So I took a chance and went ahead with the purchase. About a month after I was able to take a vacation to stay at the house. Overall it is pretty nice and seems well built. Being a track home there were some attention to details that were overlooked or missed but were/are taken care of by the builder.

I love my home and the area I’m in, I am a very understanding person but just need to get the little things taken care of in a more urgent manner.

This is our second pulse home. The quality of the end product is significantly less the second time around. Examples. There are fifty pieces of tape locating blemishes in the paint. There is one tile in the master bath with a different color of grout. The attention to detail just isn’t there.

I think custom relation could be improved.

The hardworking sales staff was been exceptionally responsive to our concerns throughout the process. The design staff was a pleasure to work with. The building manager was responsive to our needs. There were some delays and lack of communication with the appraisal process. Perhaps not 5 star but a good experience overall and one that we were glad to have had.

Good house

Make sure they clean and fix everything before you move in.

Great floor plans and prime location. Process of building was good, but attention to detail by subcontractors was seriously lacking. At this price point, we expected much more from Pulte. Overall, great people to work with and happy to call this Pulte house a home.

Overall this has been a great experience for us. Home is roomy, efficient, and in a great environment.

Nice home builder. Missed minor details but overall good quality.

Felt like for the money that we spent, our house should have gotten a lot more attention to detail, workmanship, clean up of our home and yard area, before closing on our new home. Pulte has been good at fixing the major issues brought to their attention thus far. For that we are grateful.

Major flaw in master bedroom wall. Needs major repair.

Lack of communication at the handoff phase from builder to homeowner. Sloppy attention to details. Slow response to finished product issues.

We are generally satisfied. But Pulte as a company has communication issues with customers and within the organization as a whole. It is an absolute necessity for a new home buyer to stay on top of the entire home building process as much as possible and document everything (Special Requests, Exceptions, NSO's, etc.). The actual subdivision supervisors (Wayne, Scott, & Alex) and the sales representative (Chris) were outstanding and all deserve 5 stars.

I will say we love the home and it's location, and I believe with only being in the home less then a month makes it hard to give honest assessment. We have run into a few issue's that require attention one of which is gutters that continue allow water to run behind them or overshoot completely. (this item has an active work order assigned to correct the issue, we will see). second and what I will call a major issue, our open web floor trusses have a tremendous amount of bounce and deflection. This has been noted to the builder with an eyes on inspection done of missing strongback bracing, cut bracing and improperly installed bracing. We are currently awaiting a corrective action response. I will also like to give kudos to the HVAC contractor who has been very responsive when called upon. I'm only giving a 3-star on the quality of workmanship due to the issues noted. The floor truss issue may make the rating go down the longer the issue is unresolved. ... More

Marc my sales rep was fantastic keep me updated throughout the process. Still minor open issues that is why the 4 stars instead of 5, plus your pool vendor Arrogon is terrible. My suggestion is to get a new vendor so it doesn't reflect on Pulte.

The home is gorgeous. My wife and I are proud to call the home built by Pulte as our home. Trusting it was built with care consideration is in question. Material seems to be high quality but the workmanship is below average. We found areas that were not sealed, parts damaged such as shelves that were cleverly hidden, the trees died outside within a week of moving in, windows scratched with a knife (assuming to remove the plastic cover), and the list goes on. It hasn't been even a month yet. The saving grace is the responsiveness of the build manager. Pulte gives a 30 day support after closing to take care of issues we find. The build manager is very positive and willing to help. From the build manager I can tell Pulte hires their direct employees with focus on experience. I'm not sure they do the same for their contractors. Coming from California where a home like the one we purchased would be 4 times the price. We'd recommend Pulte. ... More

Pulte helped us closing our new home on time. Pulte has to keep inspection report before even they schedule meeting with customers. Overall quality is good so far. Customer has to get blue prints of all the Structure, plumbing and electrical plans.if any repair comes it will be very useful to the customer in case of any repair after warranty period is over. for New customers: be prepared before going into design center with options that you want opt for. Pulte mortgage needs to offer competitive quotes to the customer.

While overall I think you get good value for your money, it feels like Pulte cuts corners and wastes a lot of time on rework when things could've been right the first time. We we constantly checking their work and there were many things that we had them fix along the way. Had we not checked for our selves, these defects would still be there. On the other hand, Pulte has been pretty responsive to issues since we've moved in and have been pretty quick in getting things resolved.

I have put in several work order emails. Tino has come out and was helpful but I’m still waiting for several other emails to be answered. For example work order about drywall tape, a hole in my slider where you can see thru the top of the door.