Pulte Homes Reviews

I wish they were more responsive to fix minor issues.

Pulte built a beautiful house. Some issues but overall cosmetic. Very pleased.

Anyone building with Pulte better hope they get a great supervisor as we did. He ensured the subcontractors build everything to plan, and most importantly the correct way.

This is our second Pulte home in this area. Buying experience was great but getting some issues addressed hasn't been - virtually no contact thus far. Previous experience was much more issue friendly.

Rushed in the very beginning to give a rating on how pleased we were. After being here for a little over a month I can see why...

I get it, Pulte is not a custom home builder but you are building new and the process of picking options was not smooth. Should use same checklist for everyone regardless of budget. Go over what’s included and what’s not. The materials for building the home were quality but the final fit and finish and what needed fixed was a hassle. Need to be more proactive to make sure everything is complete and up to standard without having the homeowner bring it to Pultes attention.

Overall a good community, with the exception of a several issues, that have been brought to the Pulte Homes team. The quality of material and workmanship is not the best, but can be considered average. Their team is very nice to work with. Home layout is great with storage in abundance. The garage space is very tight and the kitchen cabinets are not very user friendly.

We’ve had a few issues since moving in and have not heard back on any of them. At first, the help was great, then after submitting the requested positive survey, Nathan S. stopped responding to us. Overall, we are happy but surprised at how much we need to correct from construction on our own

Pay close attention to flooring placements when using their basic flooring. Some of it doesn't flow properly.

Larry our foreman for the build was helpful and responsive to everything and every issue. He made the building experience great. Susan the realtor that sold us the property did not help us out very much. Lacking in communication with fence extensions, HOA contacts, etc.

My services provided thus far have been exceptional. However, after moving I have been concerned About the workmanship considering that I live right across from a train and my house shakes each time the train passes. Although Pulte reps were not as concerned as I was, I am not 100% content and concerned what will occur down the line as far as structural wise.

Very happy with our new home

Pulte Homes has provided a pretty good product. Located in the Sendero project of Veramendi in New Braunfels, Tx, it is a very expensive product. Pulte's contact personnel have been excellent to deal with. My only real disappointment is the dead tree in the center of the front yard. I have submitted numerous updates as to its declining condition, both to Pulte, and to the landscape contractor. I think I still may have reason to hope I am not being stuck with a dead tree.

Love the townhouse layout, closing was fast with Pulte mortgage company

The responsiveness, in some aspects, was difficult. For the amount of money you’re paying, you shouldn’t feel like you have to ask the same questions and keep following up to get answers.

Shannon our home counselor was wonderful. Field manager, Lloyd, did not respond to multiple requests to repairs items we discovered after moving in.

Still have painter and stock People coming to fix stuff

We love our new home and customer service were very helpful in every way from beginning to end and helped with all of our questions. Linda and Mike are professional and easy to work with.

We love our home, I should start with that. We are so happy with the location, lot, and upgrades that we chose. The floorplan is perfect for our growing family. However, we had many issues along the way. Our PM was difficult to deal with and did not want to help us with problems that his contractors caused (hole cut in the ceiling, cafe light installed in the wrong spot). This led to a lack of trust and shaken confidence in Pulte and our PM. Thankfully, everything turned out alright after we had to fight for these issues to be resolved.

my home is beautiful and price was fair, my experience with my sales rep/agent was amazing "SHERI", she rocks, however the lending department is incompetent and have poor communication skills, does not respond in a timely manner.

Make sure to review the options list thoroughly at the beginning of signing the purchase agreement. You don’t have long to Add or delete options. Be aware you can’t make changes throughout the build process.

Overall good. Attention to detail lacking. Urgency to get it handle needs improvement.

The home is a typical track home. The quality is decent. From the time of purchase we have been changing out the cheaper fits and finishes and installing better quality. The superintendent Carson has bent over backwards to help in any way possible. The neighborhood is great.

Overall, we are very pleased with the home and its quality. Sales and construction process went very smoothly, however some warranty work has been slow to respond for repairs.

People, workmenship, communication is good. Quality wise; material like paint, finishing can be improved. Design center collections are very expennsive.