Pulte Homes Reviews

I had issues with the sales department. One person specifically- then they changed me and I was with someone great. The house quality is great but some small issues after closing. The responsiveness during the building process and after have been great.

Design center person is very helpful

This is our second new build we have purchased and while some of the features of the house are better than out first, there are details that are needs improvement. Visible dry wall tape that has been painted over in the owners room. Dry wall corners that is protruding/bent through the wall texture. The floor in the owners room excessively pops/shifts near the closet, the same closet door sticks. floor shifts/pops right in front of the balcony door. Messy caulking on the exterior of the balcony door. You can feel the subfloor surface is not entirely level when walking over certain areas. Finishing work on the cabinets in the bathrooms/kitchen messy or not done. Water damage on the baseboards in a bathroom. Some of these are not as big of a deal than others but quality in workmanship is the issue. Trustworthiness, so far so good. We got a third party inspection done and Pulte completed all of the findings. During our walk through we pointed out some details we did not like and they did their best to complete them. We had one service ticket submitted for the dishwasher and they were very quick to come out and resolve the issue. The dry wall corner that is bent through the dry wall texture is something that the builder said they will fix verbally on the day we got our keys but we yet to follow through in submitting the service ticket yet so we will see how they respond. ... More

Pulte has a good reputation to be a good home builder. After coming into the house there was a few worksmanship issues that I had to fix such as paint on the floor not cleaned up, lots of gaps in moulding that you will have caulk yourself. overall its a good company but I really wish they progress more into eco friendly material as closed cell foam instead of loose white fluff, more premium standard materials and maybe be have solar energy standard accross any community they build instead of have legislation forcing them too. Conclusion its a good buy for people on a budget.

I was very happy with the initial delivery and construction of the home, but afterwards I have not been able to get significant issues resolved. This is partly due to Covid-19 , but we have issues in the home that should have been caught before we moved in that we have had to live with for the last 1.5 months and counting. I am concerned that I wont be able to get them fixed after the crisis ends.

The quality of the sod and installation were very poor and that has been my primary disappointment.

Overall I am pretty pleased with my construction. There have been a few shortcomings, however the warantee department is being very helpful

I feel that some short cuts were taken. The sheet rock wasn’t good quality. The master bathroom shower is poorly built and the frame is of poor quality. The construction manager Sefano is extremely good in taking care of issue that he can.

I feel the quality of our home we built with Standard Pacific (now CalAtlantic) homes was a better quality home. We had less issues moving in and the home was entirely ready when we moved in. However, Pulte told us they had a 7-9mo build time and it was done in 5, which put us in a bad spot with our lease. Then, they were scrambling to get everything done by closing. And when we moved in, there were still things missing or broken. Not the best experience and it didn’t give us much faith in the integrity of the home.

I will say that the project managers Norman and John return our call promptly and do everything they can to resolve and problems as soon as possible.

Great location. The townhome finished with my requested upgrades perfectly, and was “on time”. Since moving in, there have been fit and finish issues with the construction that need work (missing caulking in kitchen leading to bugs in the house). And the continued construction outside the house each morning at 7 limits any opportunity for sleep. I knew the latter though going into the purchase. Dimensions of the hallway/stairs make your furniture choices very limited. Something I didn’t consider pre purchase. Otherwise a great place. I receive many compliments on how nice the place is. Looks great from the outside, and neighbors are quiet. I’m happy with the purchase given the location and what the townhome has to offer, but it falls short from a solid 4 or 5 stars because of initial build issues, noise from construction, and narrow hallways ... More

We love our house, the builder was very attentive to us during the entire process , only concern/complain is that there were a lot of small details inside the house, i know its very hard for the builder to keep everything perfect having several workers in and out but lot of details on the painting, on the base boards, on the walls, ceiling , tiles , etc , for the price , all of that should not be present. One thing worth to mention, is that the responsiveness when submitting a service request is very fast!

Look good before you buy

They were great, mostly kept to deadlines and built the house much faster than I expected. The quality was very good, but probably not "luxury" as described. The house shows beautifully, but everything is just a tiny bit smaller than it looks when you start living in it (showers, width of driveway, size of garage, dishwasher, sinks, etc) all feels smaller than it looks in the model. Very efficient, but I would not describe as luxury. Lots of things got pushed until after closing, but they are pretty good about keeping their promises and trying to respond to all issues.

Pulte Homes and their sales office were fantastic, along with their walk thru team. However, Pulte Mortgage was the worst company I have ever dealt with and would never do a loan through them again. As a Realtor and someone who has purchased many homes, I have never had a worst experience.

Pulte BPC/Mudroom is very functional and serves as a second office on the first floor. The doorways upstairs are narrow and the air return vents above the bedrooms do not allow for privacy. Expected better workmanship overall for the price.

Lot price was very reasonable compares to other builders. Our sales person was wonderful and communicated with us through out the 7 month building process. We moved in mid June, found 12 problems in the house after living there for over a month. Warranty group is great and responsive, but these issues should be avoid if the work were done it right at first place. My advice to new buyers is that they need to hire their own inspector before closing.

Just The finishing touches to be a bit better but they were/are very good at helping resolve any of those issue.

Quality of Home is not as good as like some Home Builder in Dublin and Columbus area,like MI Homes & Rock ford Homes.One thing I would like to Mention that Super wiser Mr.Dale helped us lot address our concern and if we have some questions.He addresses them promptly.Good Luck Dale and stay Blessed

Overall a good and happy experience, some minor issues we came across after closing but are being corrected in a timely and professional manner. Suggestions would be to change out the air filters as soon as possible after closing, register appliances and begin a list of items that need to be addressed for the first year warranty.

Christian from the Inspection team was the highlight of my experience with Pulte. Everybody - whole team was good although mortgage personnel (just a couple of them) were quite annoying, but overall - a good group!

Maybe my expectations were too high, but we were disappointed in the outcome. The driveway is so short our cars don’t even fit. Still construction mud caked on our back porch. INHO Pulte is producing homes too quickly and it’s a rushed job.

PULTE aims to provide a caring environment throughout all stages of the home buying experience, from pre-sale to close. However, where they fall short is in quality and accountability of the trades. At this price point I would have expected higher QUALITY. It appeared to me their goal was to deliver a "Defect Free Home" on time and on budget. Expect to be their QUALITY inspector on all phases of work if you want close to what you paid for. Truthfully, all concerns identified have been addressed so far.

Ultimately, it is a good location - in a newly forming development right near Ft Meade. The layout is pure open concept, and pretty useful. Some areas to be aware of: First, be diligent in the QA/QC process before accepting the new home. There are lots of areas that will show hurried work (it happens). Second, Pulte mortgage is a pretty invasive process - and then you get moved to a new mortgage holder (finance company) before the first payment. Just know those things going in, and make the best decisions for you. Good luck.

Our experience with the sales and construction groups was outstanding. Our sales associate was extremely helpful during the buying process. The construction process was amazing as they stayed on schedule, kept us well informed and were quick to answer all of our questions. The reason for the average scores is finance. They were hard to communicate with and didn't listen to our questions or concerns. This lack of listening has even followed us post sale. Very disappointing.