Pulte Homes Reviews

We were so excited when our realtor brought us to this community. The sales person who walked us through the house was so down to earth, although he knew so much about the build and the community, he didn't behave like a know it all. He spoke to us like we were old friends, he is the reason my husband said yes to the build. Sales person along with our realtor were very responsive to emails and text messages. The sales person and builder called with updates and seemed to be as excited as we were. I actually miss the chats and updates. This builder includes a lot of items in the price, we thought motorized garage door would be standard, but apparently it is not, Pulte gives you that a long with double paned windows and upgraded vapor barrier, front and back grass, flowers and irrigation and wood fence to keep our boys from running off. So awesome to have experienced this life changing move with these fabulous people. ... More

Pulte is very good at communication and respond quickly if we encounter any issues than other builders

It is a Great home!

Leo was great and always responsive

Every step of the process was easy and streamlined. Customization options were pretty good, and any time I had an issue with something, it was already being addressed.

Slow to respond to issues even if they are classified as emergent.

Hi, I bought a model house and the day of the walk in the refrigerator was broken and asked for a replacement. Since I am in the final phase of loan process they said I have to take care of it. I did took care of it calling whirl pool customer service and they said they would send me a replacement model with a better model since they don't have this model. I was asked to provide receipt for this one. I requested builder to provide the same and they refused to provide it since it charged more than what the original price was (3800$) the original price was $2400. I had to pay extra money from my pocket to go for the new one. I was given the house the most dirty way. I asked for deep clean since this isa model house and plenty of foot traffic. They denied it and said since it is model house we have to take dust along with the house. I have never imagined Pulte would be so rude and harsh for the customers. Currently there is a demand for homes and they wanted to capitalize on it irrespective of the customer satisfaction. There is no clear understanding of who should take care of things that are not perfect in the house after buying. I am writing this with so much regret of buying a house from Pulte. If I had a chance to go back and change my decision, I would definitely do it. ... More

The house had a lot of issues before closing, some of then were supposed to get fixed and they never completed them, we had to submit a second request.

As a real estate agent, our experience was less than impressive. Home was supposed to close in July. Waited over 3 months for siding. Ultimately, we were only given 1 "option" as a "replacement" color. Ironically, I had asked if we should choose a replacement in July. House closed 3 months late, which pushed back the sale of our previous home (missing the summer sales season). Refrigerator was delivered and installed with broken door. Drywall finishing and painting is a 5.5 out of 10, at best. Even though the home past inspection, permitting and occupancy, the Sump Pump was wired on the incorrect breaker. In addition, the electrical contractor placed over 20 receptacles on 1 (15 amp) circuit. Standard "rule of thumb" is 8-10 per (15 amp) breaker. Planted grass and sod too late in season. I will most likely need to replant and seed in spring. ... More

Pulte homes are good and really like their value for the price

Very happy with the home purchase

The whole experience was great from start to finish. This is our first home we purchase that we got to see being built from beginning to end. The experience was amazing. The field manager explained each step and made sure we understood everything. All questions and concerns were answered and resolved in a timely matter. After closing we had minor repairs which are being resolved as I write this. Thank you Pulte for this amazing adventure in seeing the process of building our Retirement Home.

The experience was great. The staff were professional and respectful. However, the uncertainty on the home completion date frequently put us in difficult positions. We had to do multiple extensions to our lease and had to look for alternate places to live due to the frequent and last minute delays to the stated completion date. Rather than delaying the home 0-2 months prior to completion of the home, we would have preferred a conservative estimate 4-6 months in advance to allow us to properly extend our living arrangements. in the end, due to the uncertainty, we would have over extended our prior lease or would have scrambled to find last minute rentals. Both alternatives would have resulted in extra costs. However, over extending our prior lease would have prevented a great deal of stress and heartache. ... More

2 things - ensure you are putting in cable connections in each room you are going to possibly have a TV - my last provider used wifi - here, with Spectrum, it is a hard wire connection. Second - REALLY look at the light switch location and ordering. The vast majority of the locations do not make sense.

We love our layout and that was the main factor in deciding the home we built. A few things that we wish would have been communicated (steepness of driveway grade they said it was 9.3 but it is well over 13, Garage height we were told something different than the final build height, also felt like the house could have been better prepared for closing, final walk through did not give enough time for all issues to be completed - front door frame not square as an example). Overall we had a good experience and plan to stay in the home for quite a while.

Organized and experience with great building supervisor in our new development.

We have owned 8 homes. This Pulte home is the best. The workmanship is excellent, including the countertops, tile, trim, wood flooring, drywall. The design also is excellent - great cabinet space, excellent closet space, lots of recessed lighting, area for storage in garage, large open living area.

Low quality with not attention to detail results in a subpar home. They do enough to “finish” the home, but every day I notice something new such (cracked and jagged tiles, crooked pulls, nicked hardware, dented cabinets, stained counters). Given these issues I do wonder about the things we can’t see. Requests for fixes result in a not covered under warranty/ not our responsibility response.

Our home is beautiful and we feel we had good value and quality. Our issues have been primarily with communication towards the end of the build process. It seems this depends very much on who you have as we had excellent communication from our earlier contact point, sales manager, title company and mortgage provider.

Very happy with our new home!

The builder was always available to answer my questions and give regular updates on the build process.

Beautiful community !! Georgeous home !! Great neighbors ! Fantastic location !

The project manager is liar Matthew. Was told if there any issues to contact him. These are issues he knew about prior to closing and now after he got a initial good review. His answers are call the warranty department. He lied about his abilities to get things done after closing could have been honest and said from the beginning to call the warranty department after today

I felt like the builder was genuinely concerned in getting us into our new home despite all the adversity with the given supply chain.

Great home for my first home purchase