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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15635 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Delays...
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Tampa, FL
Our home was 6 weeks delayed which was very hard since we were moving out of state and had sold our old home 4 weeks prior to closing. We've been in the house for over a month and punch list items are still not completed. The day we closed we came to a home that was full of workers, no supervisor and no deadline. The walls were still being painted 3 days after closing. We were unable to fully move in and settle which with 2 children and pets and working from home situation while coming from out of state was a nightmare. Very dissapointed.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
The excellent relation with my sales rep.
- Mohan S.
- Verified HomeBuyer
- October 12, 2021
- Winter Garden, FL
Landscape needs improvement Distance between buildings too small in my neighborhood Garage door poorly installed .was subsequently fixed
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Totally irresponsible delivery, so many things are missing or not done properly
- Chandrashekhar S.
- Verified HomeBuyer
- October 12, 2021
- Westfield, IN
Totally irresponsible delivery, so many things are missing or not done properly. Not at all satisfied with the quality and delivery of house. So many things in list that are not done correctly not even Able to keep track. I was expecting high standards from Pulte but none of them met. I have worked 20 house or more to figure out the quality issues before closing but they rushed the closing and with out fixing all the issues. NOT AT ALL SATISFIED even basic things not done correctly. They did pilot of new and inexperienced field manager with my house that's why the house was in disarray. ...
Pulte Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - Would like to have the outside lighting on at night and early
- Frank P.
- Verified HomeBuyer
- October 12, 2021
- Walpole, MA
Would like to have the outside lighting on at night and early morning extremely dark in front of my building however building 1 has their lights on
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality of the building process
- John R.
- Verified HomeBuyer
- October 12, 2021
- Carmel, IN
I'm very happy with the home. We had an inspector walk through twice before closing and there were no major issues. He commented he always enjoyed inspecting Pulte Homes because they were so well built.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The field managers were very helpful throughout the process.
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Ann Arbor, MI
The field managers were very helpful throughout the process. They gave us weekly updates of the build process with pictures. This was our first home build, and we would use Pulte again.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - The construction manager is always immediately responsive to
- Marie K.
- Verified HomeBuyer
- October 12, 2021
- Fairfax, VA
The construction manager is always immediately responsive to my needs. He always fixes my problems.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Over all , it's alright, but needs to concentrate more on finishing
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Saint Cloud, FL
Over all , it's alright, but needs to concentrate more on finishing touches.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Pulte Homes - homebuying experience
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Fort Worth, TX
Warranty and craftsmanship could be better. It is a nice experience overall.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - The follow up since I closed on the home has been horrible.
- Mark F.
- Verified HomeBuyer
- October 12, 2021
- Mentor, OH
The follow up since I closed on the home has been horrible.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 1
Pulte Homes - We are thrilled with our new home.
- Jennifer T.
- Verified HomeBuyer
- October 12, 2021
- Hendersonville, TN
We are thrilled with our new home. The Pulte sales and especially their construction crews are some of the hardest workers in the business!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Make sure to get all problems resolved before closing/ or filling
- Anonymous
- Verified HomeBuyer
- October 12, 2021
- Fishers, IN
Make sure to get all problems resolved before closing/ or filling out the survey. You will get on the “we will get to it when we get to it” list
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 2
Pulte Homes have a lot to offer !
- Joseph P.
- Verified HomeBuyer
- October 12, 2021
- Canton, MI
In my opinion Pulte gives you a home that's competitive price and nicely designed. I feel like they are well organized and make a good effort to satisfy the home buyer. They also have a design center that you'll find to be very helpful in selecting the many options that are available to you. If you have a warranty issue they respond with in a reasonable time.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
They over promise and under deliver
- Ian G.
- Verified HomeBuyer
- October 12, 2021
- Johns Island, SC
The sales pitch was the best part! But the over-all quality of the house, specifically the craftsmanship, is very poor. As a company Pulte is worried more about everything else instead of doing a good job.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Pulte Homes - The process from beginning to end went very smoothly!
- Mary K.
- Verified HomeBuyer
- October 12, 2021
- Hollywood, SC
The process from beginning to end went very smoothly!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Overall, great experience with Pulte.
- Christian H.
- Verified HomeBuyer
- October 12, 2021
- Aubrey, TX
Overall, great experience with Pulte. Only complaint is that I have not had good follow up from customer service care center.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - We had a very terrible experience with overall quality and management
- Lino N.
- Verified HomeBuyer
- October 12, 2021
- Shelbyville, KY
We had a very terrible experience with overall quality and management of our house construction. Nearly two months after purchasing and closing our home and we still have a long list of pending incomplete work that we are not sure whether they would be addressed or not. Shoddy work and mismanagement of the entire process. The quality of the cabinets and wood used was very poor. I wouldn't recommend anyone wanting to build a quality home for the price charged choosing Pulte Homes!
Pulte Homes responded:
Hi,
We hate to hear that you had such an terrible experience and our quality did not meet your standards. We would love the opportunity to make this situation right for you if we can. Please email us at customersupport@pultegroup.com. Thanks ^AH
Total Score 1
Quality 1
Trustworthiness 3
Responsiveness 1
Kept me upto date on the progress and allows there when you needed them
- Mary J.
- Verified HomeBuyer
- October 12, 2021
- Katy, TX
Great quality and customer service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The lot is beautiful and the choices of models were terrific.
- Robert B.
- Verified HomeBuyer
- October 12, 2021
- Punta Gorda, FL
The lot is beautiful and the choices of models were terrific. Low pressure sales Nd a great experiencee. Pulte makes the entire buying experience easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Great location and have met really nice neighbors
- Laurie D.
- Verified HomeBuyer
- October 12, 2021
- Fairfax, VA
Great location and have met really nice neighbors
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Pulte Homes - I find very helpful in supporting after closing
- Beda J.
- Verified HomeBuyer
- October 12, 2021
- Fuquay Varina, NC
I find very helpful in supporting after closing
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
price
- Kevin L.
- Verified HomeBuyer
- October 12, 2021
- New Baltimore, MI
happy so far only been 1 month
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
The communication on what was going on
- Gregory R.
- Verified HomeBuyer
- October 12, 2021
- LITCHFIELD PARK, AZ
It was an overall good experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Pulte stands by its product.
- Joseph P.
- Verified HomeBuyer
- October 12, 2021
- Naples, FL
Pulte stands by its product.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very professional and and responsive also great work
- Hosam A.
- Verified HomeBuyer
- October 12, 2021
- Cave Creek, AZ
Very professional and and responsive also great work
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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