Pulte Homes Reviews

Don't be so excited to close, that you overlook items in your home that should be fixed, installed, or completed with the the highest quality before closing. Also if your gut tells you something should not be a certain way don't be afraid to question it and then follow up on it.

We can understand the uncertainty of construction material's supply during the pandemic, however there should be more communication. From the website supposed to be able to sign in and monitor the progress of construction, there was not much updates we could know. The quality of finished job was not satisfactory. The builder seems to be in hurry, speeding up the work without the quality control, left a few apparent defects which shouldn't happen. We had quite a few problems need to be solved, and waiting for field manager to come in, check and correct. Over a month passed, we haven't seen the person showed up. ... More

Two months after closing and fully payment and pool is not complete or scheduled to be completed

Everyone is polite to deal with but unwilling to address obvious issues. It has been a very frustrating experience, the workers are still here, it shouldn’t be this hard. Especially because all of these issues should have been identified through a quality review and resolved before we moved in.

The sales team is great and the financing team is great!! The builders/contractors lack in quality work and getting back to you on issues. If I had known this, I would not ever considered Pulte as my builder. I will never refer anyone to Pulte as the worksmanship is absolutely horrible.

Paint looks awful . cheap, flat paint with - drip/runs, missed areas, paint on floor and grout. None of our outside doors close correctly, doorbell doesn’t work. Carpet is poor quality with little padding. Just a rush job and cheaply done over all. Been in our house less than 2 months- very disappointing

Started great but with Covid we were pushed back seven times. Now we have struggled to get things finished even though we have lived here over a month. Overall the house is amazing but getting things buttoned up has been a slow process for us

Fine details and finishes needs lots of improvement. For the price you paid, the finishing on the house was poorly done. Makes you worry about things underneath the surface that is not visible to the eye.

Responsiveness is quite disappointing.

Unfinished & sloppy. Not the best experience.

Make sure that you KNOW Your building manager and the Upper management names BEFORE YOU SIGN Anything!

when i move, no screen on the window,

We do love our new home but have been repeatedly blown off when we’ve asked for things to be completed or fixed in the first 60 days of owning. The actual interactions with Pulte employees have been very respectful and extremely courteous. We know their hands are tied in most circumstances. Our issue is that Pulte has promised things they cannot deliver and all we’ve been told is “we’re working on it”. No compensation offered. It’s completely unacceptable and if we had to do it again, we wouldn’t have signed the escrow paperwork until everything was done. Unfortunately, we trusted them telling us it would all be dealt with immediately. Once they have your money….. good luck. ... More

Only proceed with Pulte if you have unlimited time and patience

Bottom Line: If you buy a Pulte home do not close/sign until your problems are resolved because they will not care once the papers are signed. Building workmanship /quality came with many issues that were pushed off and required multiple trips by the construction team to fix simple items that should have been caught by the builder before we arrived. We were accepting that things are busy and that it may take some time to get people over to fix things but now we are a month in and still having issues getting these initial problems addressed. This lack of quality control on items that were visible obvious to someone who has no background in home building and buying a first home only leads to more questions on what is wrong with things I cannot see. I will say Ben and the sales staff were absolutely wonderful to work with. Ben was responsive from the moment we walked through closing. Ben was honest and trustworthy. When we had issues with the building team that were not being addressed, Ben was always there to help and ensure questions got answers. We would love to work with him again in the future. ... More

Be on top of the and very involved in the buying and construction process. Don’t let Pulte bully you into accepting poor quality just to get the home completed.

Ok ok type, but this builder are on time always.

Communication during the building process has been a huge issue. When we pointed out poor workmanship throughout the process, we often got kickback or we felt we were a bother to the building supervisor. Our house is beautiful, but we constantly finding issues with poor workmanship and we get little or no response from building supervisor. After talking to neighbors that claimed to have the same issues we discovered we were often lied to (they fixed things at their house we were told nothing could be done vise versa)

Just follow up as often as you can. Not very responsive to just one request

Lack of attention to detail in finishing work. Can still feel uneven concrete from corrections of issues in the slab through the finished floor. Multiple issues with electrical and plumbing that needed to be addressed in first 2 weeks. Of our 3 experiences with new construction this was the worst

Still front porch gutter is not in place and I don’t see any commitment..

This was the third home we’ve purchased, second one we’ve built, and this was by far the worst experience of the three. Communication was non-existent, deadlines didn’t matter, and the finishing work on the house could’ve been done better by a high schooler. The only saving grace is the location of the property, the schools, and our community. We have great neighbors and live in a great area.

trying to get things fixed is a major problem no one really care except nick. i would like a big boss to call me. have left messages at corp no one has called baxk.

Selling personnel is excellent. Finishing with poor quality, since day one I notice cracks, paint is needed in many areas. Kitchen cabinet door waiting to be replaced. I closed now more than two months ago and still pending to fix the list of cosmetic items.

It was ok. Not great but not bad. The trades moved too quickly and didn’t do a quality job.