Pulte Homes Reviews

While I absolutely love my home, I would say that the quality of the workmanship left much to be desired. I moved into a home that wasn't cleaned, that had a doorbell that wasn't functional, had missing door hinges, and splatters of paint on the tile floor that I am still trying to remove. I've also discovered that there are areas near two windows that lack texture and paint. On the exterior, things that I flagged during the walk through were not addressed. I've submitted three requests to get the doorbell, hinge, and an electrical issue addressed and am still awaiting resolution. I am disappointed in the foreman that said he would see that things were addressed and failed to follow through. ... More

Great home, great quality and workmanship. An excellent home for the price!!

The sales and design process was great. Sales team upfront and helped with many issues. You have to do your research with design phase but Pulte has a good website that really helps. They have a design meeting that helps pull everything together. Things did not go as well with final stage of building. Up to the last few weeks things seemed to go as planned. During the last few weeks there was a rush to complete. We offered to delay closing but we’re told Pulte management did not want to do that. Unfortunately we agreed and our home was not completed at time of closing. It has been a constant battle to get things done. I waited to give this review to see if things got better. It is now over 30 days past closing and we still have several work orders outstanding. Most seem like small issues but it makes us wonder about quality of thing we cannot see. ... More

Outstanding experience all through the process

Beautifully designed house with nice features and layout. Sales staff very eager to answer any and all questions. Field crew very much the same. Some delays in getting final walk through issues resolved however.

Good overall experience! Sales Rep was fantastic! Very helpful and understanding. All processes went smooth except Pulte Mortgage’s underwriting dept was a nightmare. Took them forever to review docs and approve the closing. Builder did a great job. Overall, everything went good. Im happy with my new home. Thank you so much!

Okay problems not fixed

I 100% enjoyed the experience buying from Pulte. Very quality home, excellent team!

Had a great experience from start to finish. Thomas did a great job and was always responsive to my needs.

Very nice house. Very nice folks at Pulte. The warranty manager is extremely helpful with any little issues that arise after closing. They definitely want you to be happy and take care of things to make it right.

Haley was very knowledgeable and informative. Loved working with her. She helped me pick the perfect house for me and my budget. Ed was incredibly helpful and responded very quickly with any questions I had. I absolutely love my new home and really enjoyed working with the Pulte team. Thank you!!

Pulte makes you pay for even the most basic things. Workmanship quality is not as good as you expect it to be.

They went above and beyond a problem that was not was not even theirs to do everything they could to accommodate this situation. When the problem was fixed with the city with the city and we got into our house they really made it a personal heartfelt experience. They were prompt in getting back to us about everything and anything we had concerns about. John our superintendent was amazing to going the extra mile with everything he did.

We love our beautiful home by Pulte

Overall sales experience was good. Delivery and follow up after home was done was not good. Home was not clean at delivery. Paint still on floors, windows not clean and too many items on punch list. Not sure I would build with Pulte again.

Great quality, beautiful inside and out

Great home and great people. Highly recommend Pulte homes. I like it so much, I bought 2.

Our experience has been great! They corrected issues quickly, the community is beautiful and well maintained. Overall a great experience! We love it!

We love our new home!!! Our Pulte rep and general contractor were amazing! The communication through the process is constant and transparent.

Our Construction Manager , Jon was a great ambassador for Pulte. …Cory as well. Workmanship was very disappointing for this price point

Remember it is all about the benefit of Pulte and nothing about you the consumer!

My project manager did a great job communicating with me during the build process. However a week before closing we were assure things would be fixed by closing and they were not. Then we were assured they would take care of it while we were in the house. When we followed up we were told we had to put in warranty tickets. Now we've been in the home two months, our doors are not aligned, tile is crooked and chipped, and my floors are not level.

If I have opportunity to buy home again, I will chose pulte home again

Post sale customer experience has been really bad

Overall, we really like our house. We have been in our house for almost 6 weeks and the kitchen still is not complete.