Pulte Homes Reviews

Everyone was very nice and responsive during the building process. After closing you are treated like chopped liver. Issues that were promised upon signing off on the final inspection prior to closing are ignored despite numerous texts and emails. Love my home but very disappointed in the lack of communication. The Field Engineers should be required to take a course on how to communicate with their clients.

If they used a higher quality of materials, I think they would have less repair issues.

Watch any deals they offer, those tend to disappear! Quality of paint and trim work is extremely poor. The painters will paint over dirt and anything on walls without wiping them down first. House looks great if you aren't one to pay attention to details.

I still haven’t moved into the home because I’ve spent my days cleaning a mess that shouldn’t be there. I was told that the blue tape items that we put in during the celebration meeting would be taken care of by the morning of the closing. I came on the morning and Jeff told me that the painter couldn’t get to it yet and told me to go close and come back and that it would be. I gave him my garage code, came back the following day to most of it completed still some not and a dirty house which I had to sweep up and clean myself.

Pulte was a good company. I remember my friends houses 15 years ago with Pulte, they were excellent in quality. Now, in my own experience, the quality is from low to average. They are not into details anymore, you will see excess grouting, floor tiles are not even, walls corners are not straight electric switch are opposite and other stuff. This are the things that you see, the question is, how about the things that you don’t see, like the structure, framings, etc. I’m just hope and pray that everything is within standards.

The sales people were great! ! Seems like Pulte was doing the bare minimum to close on the house and promising to fix items that were missed. If you didn’t catch any problem on the walk through, they say it’s not covered. The quality of the finish work on walls and woodwork are not good. No accountability!

Use your own financing, not Pulte. They want you to close before everything is completed. Have someone experienced do your punch-out and don’t close before everything meets your expectations.

I purchased new home from Pulte in Georgia. I heard from my real estate agent that they were good builder. On the closing day, house was incomplete. Some of lights and plugs were not working. Doors were not closing. Some door handles were placed wrong way. Exposed insulation around door and window frame. Strips in new window fell off. Floor, carpets were not cleaned. Stains on floor, door handles. They had to reinstall tiles in all bathroom for some reason. That caused damage to door edges. Stairway was never polished. These are few things to mention. This gives an experience of buying a used home. They have good warranty on paper, if they fix the things. More than a month after closing, we are still awaiting to get things fixed we have complained about. ... More

Do your homework. Pay attention. Ask questions. Don't expect honesty, demand it. Follow up if something is not correct. Elevate issues immediately. Give yourself at least 30 days to be in your new home prior to providing a home builder rating.

The homesites are very dirty with garbage strewn all over the lots. Large amounts Roofing nails and other types of materials strewn across lots. Chicken bones, beer cans and other food materials left in house EVEN AFTER ASKING TO HAVE REMOVED AND KEPT CLEAN. Workers used our toilets instead of the porta johns. A very mismanaged site and overall lack of supervision. Other buyers should beware that the quality is lacking and Pulte is very good at saying no first and then sometimes accommodating your needs. After moving in the ongoing construction workers are very rude and unsafe and have access to our community 24/7. Pulte thinks that they have all the answers already and maybe need a little self reflection to make their company closer to what they want to portray. The title company and sales person were the only shining stars. ... More

despair it and replace. it this makes the third time they have been here. two tones of brushed nickel. on shower glass frame. out of fairness they have a great process but it currently broke with the issues they currrently have with subcontractors and vendors.

Can be a 1000 times better communication is the key to success

The build seemed rushed and hindered quality. Still have issues to be addressed and response is poor.

I have had worker throw their trash on the ground across from where I live and not picking up after themselves which in turn blows into my yard. I’ve been filling up my own container full of energy drink cans, fast food wrappers and plastic foom. This probably sounds minimal but is turning into a everyday occurrence. What do you think that conveys to new buyers when the new house across the street is covered in trash from the workers. We like the house but you need to do better.

Bed and solving issues And not getting back to you

We built in Westlake, not sure I’d use Pulte again.

The builder had limited options for upgrades and even then the upgrades were pretty expensive. The quality of the work done while building the house wasn’t great at all. I don’t know if they were so short on labor that they just hired whoever to do the work, but the workers sure didn’t care about the quality of the work they did. Most of our 1st floor had to be repainted because they rushed through it. We already have a plumbing issue on the 1st floor and they yet have to send someone out. Overall not a good experience for the money paid.

Our general contractor was great on trying to get things done with the backlog of materials being done, but some of the trades were not as quality in their work ethics as they should have been. Trying to get issues (minor or major) resolved has been challenging once you go to settlement.

There are good things about this home but too many little problems and some bigger ones. Hardwood floors had a lot of glue on them, island outlets had no electricity for a month, overflow in bathroom tub was not installed correctly so water flooded, paint was on floors from touch up etc. Chips in doors, tile cracked

They should have done good quality work!

We recently bought a new Pulte Townhome in Oak Tree in Oakland Park FL. There was the usual delays as expected with new construction. We are happy with the finished product. But buyer beware, there is virtually no sound proofing between the units. I have buyers remorse. We can hear our neighbors TV and hear them talk (mumble). Thankful we at least have an end unit. This is unacceptable. This is my 8th townhome and I never had this issue anywhere I have lived. I feel like I'm living in a 500k apartment. It's heart breaking.

Pulte builder sells itself as one step above the other builders. I've worked with 3 builders in the last 8 years and Pulte is barely as good as the other builders. I've found that their people only care about one thing: Reviews. I didn't appreciate how many times they mentioned it. Due to covid circumstances, our house closing was delayed by a total of 5 months, which I don't hold them accountable to. It's what it is. The house itself is well built, nothing special compared to meritage homes for example. Some of the materials used and insulation, wasn't as good as meritage's for example. After closing, when we had issues with the house, the warranty service (now that all surveys have been filled) have been terrible. The worst experience with any builder I dealt with in the past. ... More

Be aware of options you pick. You have to pay extra for almost everything to get a decent home. The walk through was a joke. Also they do not hire skilled people (probably because of Covid) I have been here two months and still have issues, especially my daughters home next door. Floor plan is nice. I cannot write a great review when there was so many issues after moving in.

The sales and builder was good. Problem occurred after we moved in. Our builder has done everything right, but we have several things that need to be fixed and the contractors that need to fix them either don't show up or they never have the right products when they arrive. It's a 4 hour window they can arrive. So it's either ruining my morning or afternoon by sitting at my house. Just getting very annoying. I feel bad for our builder because he has done everything right. It's the people Pulte has chosen to do the work.

Everything about this experience was, “just ok.” This is not to take away from any of the persons involved in the process. We never had a bad experience with a single person involved in this transaction. However, from the choices in the design center to truly shoddy work throughout the home. There is still a hole in the concrete near the foundation of our home. There are patches of compound that were not properly sanded or painted over. Nails sticking out of cabinets and floor boards that we can easily snag ourselves with. For the amount of money paid to this company, I would expect far more attention to detail and craftsmanship. In no uncertain terms, I would never recommend buying a Pulte home. I feel bad for your employees—they have customer service down! But when it comes to customer satisfaction, does not even begin to meet my standards. ... More