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Pulte Homes Reviews

What Real Homeowners Say About Pulte Homes

With an average rating of 4 stars, Pulte Homes is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 16140 verified homebuyers to give you an honest look at what it's like to build a new home with Pulte Homes. Read their unedited reviews, feedback, and complaints to help you decide if Pulte Homes is the right builder for your new home.

Pulte Homes

has 4 out of 5 stars overall

16140 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Happy with my purchase, expect I’m still waiting for them to

  • Tomas O.
  • Verified Homebuyer
  • November 03, 2021
  • Albuquerque, NM

Happy with my purchase, expect I’m still waiting for them to fix some details!!!

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 1

Pulte Homes - Quality and great people to work with

  • Patrick C.
  • Verified Homebuyer
  • November 03, 2021
  • GLENDALE, AZ

Quality and great people to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customization! Build early!

  • Melissa H.
  • Verified Homebuyer
  • November 03, 2021
  • Land O' Lakes, FL

Thankfully we were able to sign and build our home before the prices went up on lumber and materials. They were very efficient getting what we needed and communication was top notch!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Co family House hunting at Spencer’s Crossing

  • Mark C.
  • Verified Homebuyer
  • November 03, 2021
  • Murrieta, CA

It was a tiring experience looking for a.nuce house here at Spencer’s Crossing in Murrieta CA. Fortunately, Pulte had called and gave us a chance to pick our new home. Thank you Pulte. Hoping to have a good and better working relationship in the coming years!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Very positive

  • Kevin P.
  • Verified Homebuyer
  • November 03, 2021
  • FLORENCE, AZ

Our closing walk through was very positive . Good team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not professional

  • Anonymous
  • Verified Homebuyer
  • November 03, 2021
  • Spring Hill, TN

Bad experience for painting

Pulte Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Pulte Homes - Home was being rushed at the end of stage so there many issues,

  • Sanghyuk M.
  • Verified Homebuyer
  • November 03, 2021
  • Tucson, AZ

Home was being rushed at the end of stage so there many issues, including water leak and electrical issues etc.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Pulte Homes - Not bad buying from pulte

  • Liuxun Z.
  • Verified Homebuyer
  • November 03, 2021
  • Hayward, CA

Not bad buying from pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Quality issues

  • Richard P.
  • Verified Homebuyer
  • November 03, 2021
  • Canton, MI

Should review cost of all options with Pulte before signing or making any deposits, found options to be dated, limited and over priced. Was not allowed access to home during construction, was only allowed once during construction, can understand now after seeing quality issues.

Pulte Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you?

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

How helpful and informative the Pulte professionals were

  • Charles J.
  • Verified Homebuyer
  • November 03, 2021
  • Estero, FL

Great value for the price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Pulte made the whole buying experience very transparent and smooth.Very

  • Rajeshwar R.
  • Verified Homebuyer
  • November 03, 2021
  • Black Diamond, WA

Pulte made the whole buying experience very transparent and smooth.Very satisfied with customer point of view.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Buyer Beware

  • Nancy E.
  • Verified Homebuyer
  • November 03, 2021
  • Ann Arbor, MI

Everyone was very nice and responsive during the building process. After closing you are treated like chopped liver. Issues that were promised upon signing off on the final inspection prior to closing are ignored despite numerous texts and emails. Love my home but very disappointed in the lack of communication. The Field Engineers should be required to take a course on how to communicate with their clients.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Pulte Homes - We had a Great experience.

  • Ronald M.
  • Verified Homebuyer
  • November 03, 2021
  • Las Vegas, NV

We had a Great experience. Most of Laurel Fenton was an amazing help to us with everything

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

On time and resposive

  • Nelson A.
  • Verified Homebuyer
  • November 03, 2021
  • Punta Gorda, FL

They did a great job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great job in the building process

  • Robert T.
  • Verified Homebuyer
  • November 03, 2021
  • Fort Myers, FL

Great job in the building process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - First Time Home Buyer, couldn't ask for more.

  • Nitin G.
  • Verified Homebuyer
  • November 03, 2021
  • CUMMING, GA

First Time Home Buyer, couldn't ask for more. Pulte made our dream into reality. Special thanks to our Construction Manager Seth Gehle, he did a terrific job and made sure we have the home as we imagined.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Had a great field manager and construction manager.

  • LaVonne B.
  • Verified Homebuyer
  • November 03, 2021
  • Mc Cordsville, IN

Had a great field manager and construction manager. Definitely professional and dependable

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Quickness

  • Besidone A.
  • Verified Homebuyer
  • November 03, 2021
  • Inglewood, CA

John doom has been great to work with, so helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Problem on home and don’t fix

  • Pablo R.
  • Verified Homebuyer
  • November 03, 2021
  • Fort Myers, FL

Problem on home and don’t fix

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Could have communicated with me at each stage of construction

  • Myron P.
  • Verified Homebuyer
  • November 03, 2021
  • FLORENCE, AZ

Could have communicated with me at each stage of construction more

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Pulte Homes - Long wait for responses, long wait for information, no replies.

  • Anonymous
  • Verified Homebuyer
  • November 03, 2021
  • Forney, TX

Long wait for responses, long wait for information, no replies.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Outstanding build process

  • Kevin M.
  • Verified Homebuyer
  • November 03, 2021
  • FLORENCE, AZ

As a first time homeowner I didn’t know what to expect during this process. I am thoroughly impressed with Pulte’s build quality, responsiveness, trustworthiness. Our loan officer Fredrick and our processor Angelo were always helpful explaining what was needed and had no problem answering all of our questions whenever we had them. Our construction manager Joey went above and beyond during our build process to ensure that our home was built with the quality advertised by Pulte. He was straight forward and knowledgeable about every aspect of the build and if something was wrong, he made it ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - My home buying experience with Pulte was relatively painless

  • Brandi H.
  • Verified Homebuyer
  • November 03, 2021
  • Surprise, AZ

My home buying experience with Pulte was relatively painless considering today's Market. They had minimal delays and did not skimp on building materials like I have seen other horror stories with from other builders. I am 100% happy with my choice in going with Pulte.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I am happy the way home is built

  • Saravanan D.
  • Verified Homebuyer
  • November 03, 2021
  • CUMMING, GA

I am happy the way home is built

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

They are eager to sell you a home and get paid, but don't want to follow through on promises that they have made concerning and corrections to be made. i'm still waiting for our kitchen island to be completed, paint the shoe molding in kitchen and both

  • Gloria L.
  • Verified Homebuyer
  • November 03, 2021
  • Calabash, NC

Don't take their word for promises, they don't follow through!!!!

Pulte Homes responded:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

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