Pulte Homes Reviews

It was a great experience. They met my needs and so thankful to them

Anthony at the sales office was great ! I could reach out to him any time with questions and he was more than happy to answer them . The construction team was great too ! Pulte mortgage needs some improvement in the quality of service .

Everyone from the sales rep to the foreman to the mortgage company were really great. They made the process enjoyable. What was also great was we could see the process of our home anytime we wanted, even with people working.

Pulte tried to ignore major structural deficiency, tried to force us, the customer, to accept poorly installed LVT floor, installed a garage door if less cost than what was shown at the time of contract signing, left a very dirty garage floor with ingrained dirt and refused to clean, and fraudulently claimed exterior grading and sod installation as weather delayed construction at the time of closing and still have not completed the work 6 weeks after closing. There are several other deficiencies that I do not want to include here for the lack of space and time.

"Hydration" cracks in cement in garage, front porch, back porch. I continue to see cracks, chipping, scaling, chunks of concrete missing from garage and front/back porch areas. Repairs have been made once but cracks continue to expand. I've purchased many homes (both new and pre-owned) and have never experienced foundational cracks to this degree. I am continually told the foundation integrity is solid but I can't see how that is true. Even so, the cracks significantly degrade the "curb appeal" of what is otherwise a beautiful home. Given the cost of the home, I'm extremely disappointed cracks continue to show and expand. Perhaps I should have considered another builder. ... More

Overall good experience, not great.

Pulte professionals were great to deal with during the entire process. They thoroughly explained what to expect from the day we visited the 1st model and made the commitment to purchase. We are very satisfied with our new home.

I have had worker throw their trash on the ground across from where I live and not picking up after themselves which in turn blows into my yard. I’ve been filling up my own container full of energy drink cans, fast food wrappers and plastic foom. This probably sounds minimal but is turning into a everyday occurrence. What do you think that conveys to new buyers when the new house across the street is covered in trash from the workers. We like the house but you need to do better.

Have not encountered any major issues with our new residence. The only downer is that I received my FOB and I've had issues with it working properly. I am currently still awaiting the delivery of my replacement FOB. My feeling is that it shouldn't take this long to get a working FOB.

David my field manager made sure my home was ready to move in. As we know every new home owner will have a punch list to submit. I’m very confident David will take care of me. Thank you once again David for your honesty and great customer service.

On field manager was always available during construction to answer questions and try to solve issues. Thirty days after closing he is no longer responsible. The next person in line is not as available and issues are unanswered leaving us as new homeowners to solve them

Overall, I would recommend this development

Whoever the project manager was did not check everything. There were quite a few things that were not right. Other than that the rest was fine.

Pulte has been closing many homes without final finishes. They need to review little details before closing and finish work before buyers move in. There shouldn't be rush at the very end to close home. There is nothing major but it affect quality.

All of the on-site customer-facing representatives for Pulte were first rate--absolutely superb! Wish we could say the same for the behind the scenes characters who moved up our closing date by a month, costing us thousands of out-of-pocket dollars we weren't anticipating to have to pay.

This was our first build experience and most likely won't build again. Definitely soured our experience, especially paying around $700,000. They only make sure the building itself finishes. You have to manage all the details, the things that you will see day in and day out. Certain things that were suppose to be done before closing are still yet to be done. Submitted warranty requests online two weeks ago and no one has reached out to me yet. Like they say, once you closed you won't hear from them again!

Very disappointed. Far from model center finish. Far from it. I’ve built at least 5 house in the past. This being the top of the list of not being happy with the quality of workmanship. This is as I see it snd experienced it Sorry. Will not recommend PULTE to any of my affiliates

While Pulte shrives to build beautiful homes, the contractors and their laborers are not performing and producing products (homes) to pulte’s standards.

Nothing..no proper response to issues

Our experience was great! We love our house!

Good quality homes were built

Since we were not able to be in town for the whole building process it was nice the our sales person and foreman were constantly sending pictures and communication with us the progress at each milestone. They cared a great deal about the product they were selling and building. Given the times now the overall experience was great and promises were kept.

Our experience was 5.0 . We lived 1500 miles away and it would have been helpful to get very detailed updates on the status of the building process. There is a status on the website but there are only 4-5 milestones and they were not updated accurately. I'm sure the Field Managers have an extraordinarily detailed online project plan . Just wondering if it would be possible to tap into that. Overwise a very good experience and I would recommend Pulte

Great working with Pulte management and builders

We were in Florida during much of the process. The sent us pictures often and we didn't have to worry about a thing.