Pulte Homes Reviews

It was a true pleasure working with our sales re Gretchen and building project manager Gigi. Very responsive to questions and always providing updates to the building progress. A really wonderful team made this a very easy process.

Response time was great. Craftsmanship was a little off

The local construction managers were great to work with and did an amazing job helping us get into the house. Unfortunately, there are many issues with the house that they are unable to resolve due to the company policy. The gutters on the house are too small to handle the rain in Georgia and will need to be replaced at my cost. Lots of small issues that we are finding all over the interior and exterior of the home. Based on the lack of workers available and the companies inability to get other contractors, I am not confident that the issues will get resolved. I will end up paying for the repairs myself to get it handled before they become bigger issues. Very disappointing when you pay this much money for a house. ... More

We are a first time home buyers. We have zero knowledge on the upgrades and options. It would have been helpful if sales could have told about the major selling upgrades we would have gone with them. We miss a few now which we regret to not have them. Second, I felt Pulte is not fair to all home owners. They finished the garage of almost every home owner missing a couple and when asked about it they gave some crappy answers. I know about 8-10 people who didn’t go with an option of finished garage and they still got them. It was unfair. What I learned working with construction manager is, you should visit your construction site often, take notes every week and send to him and not go easy on him. If you go easy, you are gonna lose a lot of things and always keep everything in email (writing). And ask only before you close and not after because you will see the difference in their responses once they close. ... More

They were in such a rush to complete the interior of the home that quite a few mistakes were made such as uneven floors, uncorked windows and scantily painted window panels, cuffed and splitting door frames, doorknob placed backwards and mal-adjusted kitchen cabinet doors. The list goes on. They tend schedule final walk through 2 days before closing and many issues go unresolved thereafter.

I am in love with my new Pulte Home, I shiplap accent walls are everything!!!

Excellent very good experience I recommend Pulte Home 100 %

Our project manager was great. He kept us updated weekly with updates to our home through the construction process. The sales agent we first initially dealt with was very friendly and professional. Everyone worked really hard to make sure we were happy at closing. A little sloppy with the paint as overspray on window sill areas and floor. Mismatched door going to our garage compared to the rest of the house. AC not cooling a room and took 1 week to get response from someone after submitting a ticket (still pending resolution). Landscapers ran out of grass and can tell where they laid the 2nd portion as much fuller. I wish they would pretreat the soil as I have been picking weeds daily ... More

Very please with the overall process from sales through construction.

Excellent experience in building our dream home! Every team member followed through with every promise they made. From sales to warranty, the building process was seamless. Andy, our field manager was great to work with. Responsive and detail oriented! Thank you Pulte Homes for making our dreams come true.

We love our new Pulte home.

I like the quality and design of the Worthington home!

Good experience with buying Pulte house.

No good at all

We were very excited to get an opportunity to purchase the home we now have. The home was the exact model we wanted with just a few differences but nothing we couldn’t live with. Because of the pandemic we knew there was a possibility that the completion would be delayed. We sold our other house early and were fortunate to have some place to stay until the home was completed. We tried to be understanding about the delays and that we could wait. We were maybe too understanding and experienced numerous delays over a long summer. The craftsmanship is lacking which is disappointing considering the cost of the home. We have issues that need to be addressed and receive promises that they will be taken care of but only a few have been completed and I have decided to fix the rest on my own. We blame ourselves for not being more attentive to the building process and not more aggressive about our expectations. We lived in our last home for over 30 years, raised three boys while doing so. This is supposed to be our last home as we head into our retirement years….it still will be but with a few more hurdles to clear then we expected. ... More

Sales agent have very less idea on how to deal with customers especially when they first time buyers. builders are new with not a lot of experience but still somewhat did a good job. designs - house designs are awful, so much space is wasted on unnecessary things. The home designs needs to be explained well to customers and be given an idea on how it looks on the lot... like ranch houses will consume a lot of yard size vs other family homes. Cant just count the number of things. Sometimes the upgrades are really downgrading in Pulte. Interior design - Standard design options are joke, cannot customize the designs we choose is a backstep in the process. Inside the house, I see the paint is wearing out, nails are popping out of drywall. The electric work is a joke had a switch not working for more than few weeks. Overall buying a home at Pulte has given me many lessons I will not forget. ... More

The house quality is good the community facility is nice.

Great design lots of options.

The builder site supervisor was great! There were some building practices where the workers were messy and didn’t care about going the whole nine yards to do it in the best way possible.

Good construction work and quality in building.

Price to product is every good，needs a little improvement on attention to detail,

The Experience I had was with buying a home with pulte was great

It’s been only a month since we moved. We see several issues. It takes forever to fix issues. Customer care does respond however I feel there is no communication between the team and contractors. The time window for each pending item is taking too long. Our venthood was not installed properly and we have a huge gap between kitchen venthood and a wall. They say parts are ordered but it’s been a month and still not fixed. My under cabinet kitchen light and few recess lights in the loft area stopped working two days after we moved. Till now this has not been fixed. Contractors show up randomly without giving us notice. We are all working and don’t have remote option. Because they didn’t let us know ahead of time they left a note to reschedule. Now we have to wait another 15 days for them to come and fix our electrical issues. I am not satisfied with the way things are moving and I don’t feel I am living in newly constructed home. I have lived in older homes built in 2004 and 2014 but have never had any issues like this. Surprised to see so many issues since closing. When we closed the home as not even cleaned. It was all dusty and we had to call the cleaners to clean the entire home. Overall not a happy client. ... More

We love our New Model Home! We are new to the area of Johns Island Charleston, we are from upstate N.Y. The Craftmanship of Pulte is Outstanding!! We are very happy we decided on The Arbors!

The final paint on the overall house interiors is very bad and requires so much maintenance. The appliances that are provided are not good and they take no responsibility to replace it within the warranty period. The price that we have paid for the upgrades are way too high than they are worth for. Even the lawn was not set properly by them.