Pulte Homes Reviews

I had the best field manager, Jason. He stayed in great communication, went above and beyond, even came to my house after closing to fix a few things personally. Can’t say enough. It made the transition between houses easy and seamless. We’ve even recruited one of our friends to buy!

Great experience, from beginning to end. Quality and value is excellent.

Complete lack of craftsmanship and communication. Pulte will not fix any issues (and there are a lot) until you email them every day for months, and even then the process to fix issues is exhausting.

Title communication was clear and person handling it was also prompt

The entire purchase experience was easy, transparent and house was ready on time.

Sales was not polite, push for more option purchase very aggressively. They are obviously short in man power. the field manager was a good man, he tried his best but there is just too much for him to cover. Little issues all around the house, not critical but annoying, especially for house at this time price range. My neighbor had a blocked sump pump the first day he moved in … i am checking mine frequently, my sewer pump beeped crazily one day after the bathroom was used, after a minute it pumped itself then everything went ok, not sure what was going on

The people are great to work with the workmanship workers need to pay more attention to detail

It was a very smooth process, good communication and we closed within 3 days of our projected date. Concerns have been addressed and taken care of! Would definitely recommend Pulte!

A lot of things are still pending theyvsaid they will honor each and every item all items are outstanding and no response to new issues.

Rushed through many items and it sometimes shows, including but not limited to not measuring for levelness and size. But great home warranty team and experience thus far.

Overall it is OK. It would be nice to have options for the choice of colors and option to choose the finish like Eggshell, Semi Gloss etc. instead of just one color for walls and ceiling with FLAT finish.

First time home buyer and absolutely loved the experience Jill made the buying process a breeze and was super transparent and great to work with.

We absolutely love our home and would do it all over again. However, Pulte really needs to work on their customer service and communication skills. Since getting in our home, it has taken months to resolve minor issues throughout the house that should’ve been taken care of right away. Representatives stopped responding to us and we had to hound them in order to get the work completed. When you speak with them in person they are very personable and helpful, but they often lack follow through.

Our experience was negatively impacted by a weak construction manager who did little to oversee the pace and quality of the build process. Fortunately, our sales representative was great and has helped us mitigate the issues. Frankly, the rest of the story is the most important, as we see the response to the items that need repairs.

My rating speaks for itself.

Pulte’s website advertises one thing and then they sell you something cheaper in price just so they can save themselves money. The windows are cheap, the cabinetry is cheaply made. My house definitely would not win any awards. Plus, Pulte is so good at dumping added expenses in your lap.

I have issues that I submitted weeks ago and no responce yet, now i'm going to resubmitt them, if you want me number 9735581800

Zero Customer service once you close! they only care about the sale and not the customer.

Home buying experience was great with Pulte. I would definitely recommend to our friends and family.

The process was good from the sales(Chip was great), design(Don't remember the lady's name but she was great), and build(Blake was good). Unfortunately due to us having COVID we were unable to do our walk-through so there are a few things not done. Now the home is done and we have been waiting approximately 57 days for a short list to get fixed. I have taken time off of work twice to meet the warranty guy and contractors at the house. He has been a no show twice...and miraculously the four or five contractors that were schedule also couldn't make it. I am supposed to meet him today on my day off...and have texted him twice with no response. Unprofessional, extremely inconvenient for my family, and simply uncalled for. Not Happy with warranty. ... More

Still waiting for a team member to fix a few things in the house, from closing.

From financing to final build, the Pulte experience was enjoyable. We felt taken care of the entire process and highly recommend Pulte to anyone looking to buy a high quality home.

Our Construction Manager Jim was over the top amazing to work with, he made this whole experience an amazing one for us. We had multiple visits to our homesite throughout the construction process and he thoroughly explained everything to us. Our sales rep Jerry was top notch, we had a great connection with him right away and he was very accommodating. Pulte finished our build 3 months early but we never felt that they rushed the process, one of the things we appreciated most was having our home completed before our closing date, to include all of our final walk through items. First time this has ever happened on a new build for us. ... More

From start to finish everyone went out of their way to keep us informed on the progress of our home. any concerns we had were addressed quick and in a courtesy manner. I can't say enough about the great customer service we have received from everyone at Pulte.

Other than long time to wait for building everything else was great