Pulte Homes Reviews

Thank you so much Patrice Hutchinson (Crown East) for making my dream of becoming a new homeowner come true! Thank you so much for your help!!

Good builder and staff

Some subs are excellent. Others are animals. No pride in workmanship.

Mike our construction manager was awesome.

The experience with Pulte was great specially with Dale and Maria. They are just perfect peolple for Pulte. Thank you for every thing you have been done for us.

The salesman name is Yvo and he was awesome. When I had issues to resolve and wasn’t getting any response after a week passed, I spoke with Yvo and he immediately assisted me in contacting who needed to be.

Production Manager and Sales folks were available, good listeners and treated us with respect. Open communication and quick response to questions or concerns.

Nice location with an added architectural design gives a great value for your money. The representative at the site made me feel at ease and he did his best to get all questions answered.As a matter of fact every representative at all levels were extremely helpful. Pulte distinguishes itself with the family members that works for them. A great team work.

Excellent service and sales team.. I really loved the way they made dream come true…

Jessica was awesome to work with. She really took her time with us prior to signing to go over the levels of potential upgrades my wife and I was interested in so we could truly understand our spending power. She was the reason we went with Pulte. We felt that because of the time she dedicated to us prior to signing we felt like it was less surprises on what upgrades cost. If we could do it all over again my wife and I would work with Jessica.

Biding on a new build was alittle out there, but after getting the house pulte did great!

Very responsive to questions and requests after we moved. The whole process was smooth and informative

Pulte met all the build milestones even when everything was delayed or backlogged because of the pandemoc

Great homes, yet final product with workmanship remains unsatisfactory. Slow response times to address the many pending issues.

Started off really well. Toward closing Pulte sales got very short and non communicative. Pulte finance said that everything was good and then pulled out 3 wks before closing. Not very helpful

Overall buying experience was good. Slightly disappointed with quality of materials used.

While we love the house and the neighborhood, the process of getting here was terrible and we will never go through Pulte again. You have to stay on top of them on every little thing and not trust them to do what they say. Get everything in writing, check every option you pick for your home, follow up on the price of everything because they will get so much wrong and will try to overcharge every chance they get. Be aware that their mortgage options through Pulte are very invasive and will require more financial paperwork and hoops to jump through than a regular bank will, although the extra money off the price of the house can be a nice incentive. Be prepared to stay on top of your project manager while the house is being built as well to ensure work is being completed correctly. Our project manager made the process very stressful as he tried to get out of redoing work his team did incorrectly and when he was rated poorly on the Pulte survey, he sent us an angry text afterwards about his survey score even though it was a very negative experience with him and the survey results reflected that. All that said, we've had to use the Pulte warranty on a few things (because of our terrible project manager) and the warranty team has been very responsive and helpful. Overall, the end product is great but we would never go through a building process like this again. ... More

Project managers need to pay more attention to the contractors and check on the work the day is done or the day after to make sure it was done correctly

The sales support ( Jeff ) and my Feild manager Llyod was excellent support for all building process.

Be cautious before signing contract. You will be locked once signed and no way you can negotiate or request of changes. Zero flexibility on minor customizations to home or options. Quality control is not good and often buyers find most issues before closing.

Very responsive during the walkthrough process.

Overall great experience. The contractor was very helpful through every stage.

There was a serious lack of creativity when it came to figuring out the siding delay. It was very frustrating! Not to mention that communication did not come from the top down. It’s important that customers know that companies care; not just the sales people.

Working with a trusted home builder like Pulte helped ease our mind during the relocation process from Texas to Arizona. We love our new home!

Pulte was did an amazing job!!!