Pulte Homes Reviews

The sales agent and site manager were great! There were a few things that kept getting over looked as far as workmanship goes, but overall we are satisfied.

My home buying experience was filled with a lot of emotions. The overall experience was a blessing thanks to my realtor & the lender. Other than building my home, Pulte Homes contributed nothing to making this a joyful moment. I wouldn’t recommend them due to the poor quality in customer service. All Pulte well s concern with is securing the contract. They put up a great facade! They build beautiful homes but the customer service is horrible!

My experience was overall good. The sales people were great. The builders were good. My only complaint was some of the upgrades (namely improved carpeting / pad) were less than stellar quality.

We’re forced to close on unfinished home with a promise that everything will be taken care. But was never finished. Initially kept sending people to fix stuff and then stopped responding and when asked for upper management. Sales agent said she is not going to give upper management contact. She said she is not authorized to give upper management contact. Project manager always kept making excuses and telling us that he is going to fix everything. House is graded so badly neighbors water running into out lot and staying wet all the time. Build 6 ft wall without telling us about it at pre-construction meeting. Project manager told us 2 weeks before closing that they will be building a wall with stairs access to the back yard but stairs were missing. After closing started denying saying that they are not going to build stairs. My 6 year old son fall from the wall yesterday. Luckily he was not hurt besides little scratches. There is no safety around the wall at all. I have tried contacting but no response and also wrote reviews on google Fb and other places. ... More

Everyone from sales to construction was very responsive and communicating any issues or updates. I know it’s a crazy market but was please with Pulte team for the job they did as busy as they were

Everything throughout the home building and buying experience was a pleasure. Unfortunately we had an inexcusable issue that seemed to be an issue with some other homes built but the response to those issues were beyond acceptable. They Warranty service team quickly addressed the issue and completed a full repair of the problem.

Overall our experience has been wonderful with good quality and a responsive team to work with.

My wife and I LOVED the experience we had with Pulte! This is our first ever home and, of course, we had a ton of nerves going into it. Everyone we interacted with made us feel important, and most importantly, made us feel at ease. Thank you Pulte!

I am very happy with my new Pulte home!

Don't close until everything is done

Pulte gives very few choices and charges a premium for many things that we felt should be included in a house. Although I realize Pulte is not a custom builder, we were disappointed by the selections, workmanship, and quality of building materials.

They made me and my wife feel like family

Just know that the craftsmanship can be better. I've recently found out more and more issues with my home and.

the floors and walls in our front hallway and laundry room were ripped up due to water leak and have remained unfinished for almost a month.

I hesitate to spend any time on this survey because I completed a survey a few weeks ago and I took a lot of time filling it out and there has been no follow up about the feedback I provided.

The team was informative when we asked questions. When we asked for help and services, they readily provided service and assistance.

I love my Jensen unit. It is just perfect for me. I was concerned that I would hear people in the adjoining units but once your in your unit you don’t hear anything! I’m very happy with my choice.

I love Lexington plan we built with Pulte. There is a lot of space, closets are big. House is keeping cool well during hot days, I noticed energy efficiency compared to old house we used to live. That 2 stories house needs only one AC unit!

Some minor kitchen cabinet adjustments noted after we first moved in were taken care of promptly.

This was the 3rd time we have a house built. Without a doubt, this was the best experience. Sale manager and field manager were great at their jobs.

The experience was very satisfactory.

We'd like to thank Jared for his dedication to the quality of our build. He made sure every detail from large to small was taken care of and made our experience a great one with Pulte. Even after closing he has been a great resource.

Our sales and construction representatives were very responsive and friendly and the condo is overall nice but we have had several issues. They pushed/forced us to use Pulte mortgage even though we already had our own broker. We applied, but ended up using our broker as Pulte couldn't match. That pushed the process back 2-weeks waiting for Pulte's underwriting review. Also, had many delays in closing as the condo was not appraising. Had to wait for more units in the development to close so there were additional comps. In terms of build quality, I wish we would have requested an independent inspection before we moved in to prevent a few issues. The day we moved in the utility room flooded. We have a ranch with no basement so this shouldn't happen with a new build. It took several days for Pulte to respond to our service request so I ended up fixing it myself. Once the HVAC company came out they said the entire system was built incorrectly. The drain is actually the highest point on the floor so water has nowhere to go. This is a major issue and should have been caught by the builder during construction. Also, the refrigerator wouldn't stay on as outlet was GFCI and kept tripping. The kitchen fridge doesn't actually have to be GFCI and the fridge worked fine when using a standard outlet. The master bathroom is designed weird, no shelving in the shower for soap / shampoo and nowhere to hang towels near the shower which means you have to walk wet across the slippery floor. Also, the light switch near the toilet is in the back of the room which is annoying at night as you have to walk to the end of the dark room to turn on the light. It should be next to the door. Overall, I would still recommend as it is nice to have a new build and our initial representatives were easy to work with. Just be aware that "new" doesn't mean that everything was done correctly. I just would have expected a better attention to detail with the design and build. ... More

We have built two homes with Pulte. And overall they have a quality, well built product. The staff members that we worked with were fantastic!!!

The Pulte Team from start to finish were all extremely professional, helpful, and friendly and were always prompt to address any questions. Wonderful team to work with!