Pulte Homes Reviews

Great place to come and nice stuff

We moved in in June. When we did our move in inspection there were lots of issues that needed to be addressed. On the day we moved in we were asked to wait 14 days to make sure all issues were addressed. Need less to say none of the issues were done and the guy in charge refuses to answer our calls. We have several places that needs paint touch up, repairs on the house and have yet been able to get ahold of anyone. We were told to do a warranty claim. Which takes time within it self. Very disappointed in the quality of work that they "take pride" in.

Having had a custom built home for our previous home we were somewhat weary how responsiveness the Pulte team would be. Much to our surprise everyone we dealt with exceeded our expectations from sales to the construction team. Definitely would choose Pulte again.

We had a very good experience with Pulte. They were responsive and followed up on all issues.

Our field manager was extremely helpful throughout the whole process. There is really nothing like a new home and I glad we went with Pulte. We love our new home!

Our experience with pulte mortgage was anything but pleasant. Our loan processor was always difficult to reach and constantly misplaced documents during the process. The last week of closing they were completely non existent and added much more stress to the process than was needed. Our loan processor would never reply back to our calls and emails.

Overall great experience! If you’re looking for a home, Pulte is definitely the way to go.

Pulte homes are not very certain on closing date and rush on it, so as buyer didnt had proper celebration and worst experience and fixing up cosmetic and couple of damage within home. As a new homer we have lot of question and nothing was properly answer and field manager chnages no often with not at all update to what happen at site. I would not recommend for improper response with sales and field manager here. Unsatisfied and keep getting lots of very very delayed response.

My wife and I were very excited for this purchase. After giving our initial deposit to reserve our property is when the issues started to happen. The first issue was Pulte Homes asking us to get pre-approved for the loan through their lender. I walked into this deal with a pre-approval letter from my own lender (which happens to be my employer). Per our sales rep, upper management didn't care if I had a pre-approval from my lender they needed me to get one from Pulte. After doing so the process through Pulte Lending was very laughable. I structured my own loan through my own lender (plus my lender gave me certain incentives since I am employed by them). For starters the processor and underwriter conditioned for unnecessary documents/information. So rebutting those conditions was a treat. Second, when my own lender was giving me a rate .5% lower, Pulte's LO stated he was going to fight "to get me a better rate". Turns out he was able to match the rate BUT using the 8k cash to close provided from Pulte to buy down the rate....yea nice try! At that point I chose to just lock my rate with my lender and move forward. The closing portion of our home was a nightmare! Our celebration walkthrough was a nightmare. Our dates got moved around several times (which I understood due to inspections), what got to me is that NO ONE BOTHERED to communicate this to us. We were scheduled to close Friday June 25th...on my way up to get my keys my loan officer tells me that she was just notified by the sales rep that the final inspection from the city had not been completed.....it was scheduled for that prior Wednesday. So you mean to tell me that Pulte knew 3 DAYS in advance about the final inspection missing and they failed to tell us? Afterwards it was a series of daily calls and txt to get this deal done. In the mist of all this the foreman in charge of the build assured us that our home would have a "deep clean" since there was paint and drywall splatter all over the place. The day we moved in , our house was still a complete mess AND we found out master bedroom closet door unhinged! Rather than dealing with more excused I just paid a 3rd party to get these issues fixed for me. ... More

Absolutely loving my new home

Love our home now that’s it’s done but it was a long time coming that required a lot of oversight which was very frustrating at times.

Incredible communication, amazing quality and obvious customer care.

Floor plan was great and construction quality is decent

Everything was very easy and I appreciated the helpful and friendly staff.

Scott my Super was very experienced and made the process fun. Sharon at sales was terrific and answered every question and gave great advice on what was needed. Sharon followed up on every aspect of my build. Great representation for Pulte

I had a great experience with Pulte. Jessica in the sales office and Jackson were both great to work with. Answered all my questions. The process was really smooth thru out the build. I appreciated the weekly updates so that I knew exactly what was happening each week. I would highly recommend Pulte to anyone looking to build a house.

Moved into incomplete home. Closed June 29 and no issues from closing have been resolved

It was an okay experience

The builder did a great job keeping us informed on our home buiding experience. The customization experience over exceeded our expectations and so far the quality of the home has been exceptional. Ome drawback. After we moved into our home, it took longer than expwcted for someone to folllow back up with us on minor issues we had. I wish they would follow to more quickly. Otherwise, the experience has been great!

The process was seamless; Answered our questions promptly and the home quality is excellent. Thank you.

I think there was a rush in completing the home, compromising with quality.

I like the way we were kept informed about the progress made each week on the building of the house. I like that we weren’t lied to. If something was being delayed we were told and why it was delayed.

Overall good experience with a few bad apples along the way.

Went smoothly and a great community

It’s been good so far