Pulte Homes Reviews

Don't expect what you ordeed

So disappointed in quality of home. Cheap paint, nail holes not filled throughout hone, thin drywall, cracked granite in kitchen, extremely small kitchen cabinets, no garage door opener mechanically The statement I receive when I call with a problem is “This isn’t a custom built home.”I have owned several non custom built homes, but this home is below apartment grade.

Kali from the sales office was very responsive, always helpful

We love our home, but for the price we paid and upgrade we paid for the orange peel walls, we are highly disappointed with the quality. You can see tape lines throughout the entire home and once we painted the walls ourselves, it was even more noticeable. You can easily see mistakes made to the drywall that was either patched up pretty crappy or not at all. Our issues still have not been resolved with other problems we reported a month ago.

.Great experience amd very helpful amd knowledgeable staff

Great builder the constructions of the home are outstanding. thanks

Good quality and met the time lime as promised. After closing reported the water stagnant issue, not getting response.

Experience overall was Awesome! The contact that was done with each step made it that much more exciting! Getting to see my house go from dirt to our home was Amazing! Thanks Pulte

The building portion of the process was great. No complaints. However, now that we have moved into our house the response is slow on getting something fixed. Very disappointed with that.

sales managers and staff were courteous and professional.

Buy in this home with Pulte it was an unforgettable experience. They are a really good listeners and they pay attention to details.

Medium quality at best. Pulte will burn you if they can.

On walk - through check carefully and make them fix issues asap

Great experience from start to finish. We closed on the date they shot for when they broke ground! Very good people!

I don’t wish to add a comment other than to say that requiring respondents to do so is poor survey design.

Nancie help during my complicated move in

My brother and I bought this townhouse in the middle of the pandemic sight unseen. The Pulte team was incredible! Right from the start Susan Kane our Pulte Realtor was there to answer all of our questions. She took pictures and video to show us what we were buying. Our construction manager Joed Jacquez was in touch with us every week with a phone call and pictures to show us the progress on our home. The Pulte design center made it easy to pick the finishes. Sandra Alvarez with Pulte Title made closing smooth and easy. After we moved here the warranty services reached out to us so that we have a direct contact there should we need them. Thanks Pulte! We love Santa Fe and the new townhouse. ... More

dealing with Pulte Mortage was a PAINFUL experience... would NEVER go through that again. We are extremely disappointed with quality of finish work... drywall and paint work shows little focus to delivering a quality product. Looks very rushed.

all very well friendly people were aware of everything

I first saw the model unit in February of 2021 and knew right away that this was the place for me & my dog, Pete. Being new construction it was exciting moving into a home that was new everything. We've settled in nicely, all the neighbors I've met are pleasant and we couldn't be happier. My only request would be the addition of a Dog Park as there's quite a few dogs living at the complex, it would be great to have more space for the dogs to move about & meet other dogs. It couldn't hurt to have this as a way of meeting other homeowners as well.

I had a bad experience around closing time as there seemed like there was no coordination or communication between the involved stakeholders. Closing got delayed and since i was moving from out of state that made my experience even worse overall.

Great experience. Everyone is very responsive.

Pulte sales department was great, they had answers for all our questions so we always knew what was the next step and how to be ready for it.

entire bricks, big rocks, and lots of gravel are left underneath the sod. the paint is the cheapest they can get. they are inflexible the exterior caulking looks like a 5 year old did it the concrete entrance way to the front door is an embarrassment have never bought a house with not one towel bar in it

The personal touch we experienced in every phase of the process exceeded my expectations. We were blessed to have skilled and experienced team members walk us through every touch point. Made the process so much easier and better for us.