Pulte Homes Reviews

The sales team and field managers are client/owner focused throughout the process.

Terrible, worst home we have ever built, terrible quality, over promise under deliver, just awful!

Excellent customer service and quality builds!

We have been informed of weekly progress, updates and what is the coming up. What we have seen is the material used is great quality, the workman ship is Ok. There are small issues we informed and Denver has been great to work through to get them fixed in timely manner.

Every thing went good. I would recommend my friends to go with Pulte homes.

The team working on our home was great!!! They were super responsive with any questions we had. They really took the time to get to know us. We were excited about building and customizing our home. The team took it to the next level by getting to know us and really working to make our home ours.

Overall I’m pleased with the new home but certain things should have been done prior to closing. Certain paint did not match in some spots. Still waiting on the stainless steel refrigerator and it’s been almost 2 months.

Yes we are happy

Great first time home buying experience!

Our family had a good experience working and building with Pulte

I will recommend this builder

The overall quality is good.

Smooth process. Delivered as promised. Beautiful new home. Thank you!

We always had to initiate communication to find out what was going on. Our house took 2 months longer than expected, but at no point we’re we reached out to to be made aware of this extension our original estimate just came and went. When we did our celebration and pointed out items that needed fixed Steven said he would be “living at our house the next couple of days to get things done.” I’m sure he didn’t do that as many of the items were not completed. We had to close with items not installed and had to wait several days for them to be installed. Then they weren’t installed correctly.

Make sure you double check all your sales options from the very beginning. Mistakes can be made and you have to live with them. Our construction manager was awesome and easy to work with. We had a contractor come into the house shortly after it was built to do some work for us and he commented on numerous things that were done very well in the house, which made us feel really good about the purchase as he didn’t have to say that. When you go to Pick your colors and materials for the house it is a three hour session, get as much information upfront as possible from the sales people so you know what you’re looking at before you get there. You’ll spend too much time searching through things you could’ve looked at prior to getting there. Pulte could have a better set up if they put things on their website and allowed you to click through them. All in all we feel the house is an excellent home and our experience was a decent one. There were bumps and sales people could have been better, but our Construction manager was awesome and we love the house. In the end, I think that is all that matters. ... More

Mediocre quality and follow through from construction team! Pulte should do a better job upfront instead of sending subcontractors to constantly correct their mistakes.

Well built house, great value. Great warranty service from Ed and Luisa. Great help from Melissa. We were disappointed with the painting, slightly with the drywall and electrical boxes. Warranty service techs have been outstanding. Our independent inspector said it was one of the best built houses he has seen.

As a first time homebuyer, very satusfied with the entire buying, construction and closing process. Cindy and Cynthia from sales team were excellent. Great experience with customer service team including the Customer Server Manager Norman.

Everything has been going well with our new house, couple of issues but Pulte was quick to respond and take care of it.

When you do your walk through make sure you pay attention to everything.

The Sales Team and the Construction Team were great to work with and very supportive throughout the process. They were responsive to concerns and addressed them. They have continued to be supportive even after closing.

I have been in my new home for 3 months and have yet to be fully settled in the house. My floors were not to standards and what is worst the “replacement” has been just as bad; now I am waiting to get my floor redone again. My wife and I have noticed the workmanship was not as good in other areas but the main thing that stood out was the bad tile work. The responsiveness has not been up to par when asking for something to get fixed.

We did not have a great experience in buying this home as from the beginning we had issues with the Field Manager(not mentioning the name as requested).There has been times where we have pointed out many issues and it has been resolved after a lot of emails ( and arguments always happened not thru email but face to face) specially in the yard grading , water accumulation in front of the house in Caul-de -sac where mosquitos are breeding and not safe for the neighborhood(when we approached the customer care they mentioned that accumulation of water is because of Dandi bags .No dandi bag is there atall as all grass has been laid ,still there is water accumulation converted to slime), the AC vent does not cool the master bedroom. Apart from this anytime we bring issues to the Field Manager, instead of handling the situation he tells in front of other contractors working in the site that "we are putting words in the contactors mouth", he is "running out of explanation" etc etc. He talks in a very bad way and also regarding the grading issues in the backyard he said that even if we get it inspected from 3rd party contractor he will do nothing about it . Many of our friends have moved to Pulte because we always had great word but with personal experience we will never recommend it to anyone. We have felt demeaning and absolutely talked down by the field manager in various occasion. ... More

Great updates with pictures - The entire building process was very easy as a customer!

Great location. Neighbours are nice. Quiet