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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15640 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15640 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Brian was so helpful with the whole buying process.

  • Hibak M.
  • Verified HomeBuyer
  • July 06, 2021
  • Saint Paul, MN

Brian was so helpful with the whole buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Too many issues in a brand new home

  • Sanjay N.
  • Verified HomeBuyer
  • July 06, 2021
  • Minneapolis, MN

Many defects surfaced as soon as we took possession of the home and the home was being lived in.

Pulte Homes responded:
We are very disappointed to hear that you are experiencing unresolved concerns in your new home. We would like to learn more so we can address them accordingly. If you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Room for Improvement

  • Bonnie M.
  • Verified HomeBuyer
  • July 06, 2021
  • Riverview, FL

Limited home design budget, overall quality is good (when you upgrade literally everything like we did), Finance wasn’t a good experience, period. They just never called us back nor picked up the phone. They messed up our contract. Home construction manger was very responsive. The warranty manager was very responsive at first, but slowed down a lot in response. The electrician that worked on our electrical issues after closing didn’t follow through. Carpenter was fast and did quality work.. Construction trash left in drain of one of the bath tubs, after the complainant it drained slow before ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Delivered home as per promised timelines.

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Waxhaw, NC

Delivered home as per promised timelines. Any issues were addressed promptly. Good customer experience !

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality Builder

  • Joe J.
  • Verified HomeBuyer
  • July 06, 2021
  • GLENDALE, AZ

This was our second Pulte purchase and our original 29+ year old home stood the test of time due to quality workmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No response

  • Chanel B.
  • Verified HomeBuyer
  • July 06, 2021
  • Hutto, TX

I am very disappointed that I haven't received any assistance after my first survey was completed. There are many things that were never completed for my home. No one has reached back out to me. The person who is the customer care rep, is non responsive. I definitely don't feel like a valued customer. I'm not satisfied with the discrepancies of my brand new home.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Pulte Homes - Hope that the quality of painting experience would have been

  • Elaine S.
  • Verified HomeBuyer
  • July 06, 2021
  • Powder Springs, GA

Hope that the quality of painting experience would have been more professional!!!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - All professionals , I m satisfied

  • Milton A.
  • Verified HomeBuyer
  • July 06, 2021
  • Fort Worth, TX

All professionals , I m satisfied

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Our project manager went above and beyond during the construction

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Myrtle Beach, SC

Our project manager went above and beyond during the construction phase. This enabled my wife and I to have confidence in Pulte for an easy transition to our new home while learning about the area.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Final finish not good

  • Huachun X.
  • Verified HomeBuyer
  • July 06, 2021
  • Peoria, AZ

Too many stuff need rework and take more than two months to finish

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 1

Design and optimum use of space, should have provided more modern features as standards... refer to Lennar Homes.

  • Deven A.
  • Verified HomeBuyer
  • July 06, 2021
  • Queen Creek, AZ

Great customer service but very bad mortgage experience. Stay away from Pulte Mortgage.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Great experience.

  • Khanghy N.
  • Verified HomeBuyer
  • July 06, 2021
  • Las Vegas, NV

Great experience. The team made it simple and easy for first time buyer like myself.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

THE NEW HOME.

  • Thomas M.
  • Verified HomeBuyer
  • July 06, 2021
  • Naples, FL

I really enjoy the house and so does my 92 year old mother. The floor plan is such that it is easy for her to get around with her walker. The construction is very sound and good. Still waiting for the completion of the back splash. We had a little mishap with back splash, but it should be settled soon.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Started well, ended ok

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Rockville, MD

The sales process was good. The construction process mostly trouble free. The financing process was a joke, totally awful. The settlement company was useless, archaic and time consuming processes. Responsiveness to issues after moving in has been awful.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Pulte Homes - Builder was great and attentive.

  • Kali P.
  • Verified HomeBuyer
  • July 06, 2021
  • Fort Mill, SC

Builder was great and attentive. A few issues took place after closing that needed addressed.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - The overall experience was okay.

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Galena, OH

The overall experience was okay. Be extremely prepared to pay attention to all of the various details since you will have a short window to make updates and changes throughout the build process. The quality of the home is okay, but the attention and quality of the finishing details left a lot to be desired. We were not pleased with the drywall, paint and trim work. Overall, it looked very rushed to meet deadlines and the lack of quality shows.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Good floor plan options

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Ann Arbor, MI

Pulte offered floor plan option we were looking for. A bedroom and full bathroom on the first floor was required for my elderly parents who can't climb stairs. First floor sunroom was a good addition. Another bedroom on the second floor was offered with an attached bathroom for my daughters. Second floor owners bedroom with attached master bath and walk-in closets was huge.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We were very excited to buy a new home from Pulte, but unfortunatelly

  • Larissa A.
  • Verified HomeBuyer
  • July 06, 2021
  • Dayton, MN

We were very excited to buy a new home from Pulte, but unfortunatelly our experience has not been very pleasant. We had a defective range that leaked gas the first time we cooked. In fact, the range had been fixed for a different defect prior to our close. It has been a lenghty and exhausting process to finally get to the point where it will be replaced. We are waiting for it to arrive. There were multiple little issues with drywall, cabinets, paint, fireplace, chipped lighting fixtures etc. Most have been resolved, but it's quite disappointing to see these things were missed or considered ...

Pulte Homes responded:
We are so sorry to hear that you have had a negative experience since closing on your home. We would like to provide this information to leadership so they can address your unresolved concerns. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

Great Home Purchase Experience

  • Mark P.
  • Verified HomeBuyer
  • July 06, 2021
  • Estero, FL

Pulte kept me informed throughout the entire process. The timeline set out in the beginning was spot on. In the end I received a quality home just as I designed at a reasonable price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our home

  • Sara M.
  • Verified HomeBuyer
  • July 06, 2021
  • Immokalee, FL

We had such a wonderful experience from start to finish working with Pulte to build our brand new home. Mike Egan helped us plan our home and Oscar and his team build our dream into a Reality! The mortgage team Sam and Beatriz were exceptional and we are so happy to be living in our dream house!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Awesome experience and I highly recommend

  • Chandra C.
  • Verified HomeBuyer
  • July 06, 2021
  • Brentwood, CA

Awesome experience and I highly recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

AMAZING

  • Jordan J.
  • Verified HomeBuyer
  • July 06, 2021
  • Menifee, CA

Amazing communication, clear expectations, easy process, great quality!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was amazing since I started the process till I have moved into

  • Acrame C.
  • Verified HomeBuyer
  • July 06, 2021
  • Plainfield, IN

Pulte home, it a good campany, they built very nice home for very good price. Only I can share with guys is request you to start your dream with these peoples they are so nice and they will help you step by step until you get your new home.Thank alot pulte home to achieve my dream.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I had an awesome experience with everyone that assisted with

  • Geralyn E.
  • Verified HomeBuyer
  • July 06, 2021
  • Plainfield, IL

I had an awesome experience with everyone that assisted with my new hone

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • Clifford C.
  • Verified HomeBuyer
  • July 06, 2021
  • Tucson, AZ

Credit customer service through out the entire process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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