Pulte Homes Reviews

Pulte Homes is fast, efficient, and professional!

The builder was great however once you get into your home and start dealing warranty they are not that good. I have had several issues since moving in. I haven’t been in my home 2 months and AC technician have already had to come out three times. I also put in warranty request and it takes over a week for reply and sometime I even have to resend an email to get reply. I have not been pleased with Pulte since I have closed. I hope the service gets better!

I will definitely recommend Pulte Homes.

Wonderful experience from start to finish

Our sales rep and construction manager for our home from contract signing, during construction, and final walkthrough were very professsional, patient, and understanding of our eagerness were responsive and answered our questions. We love our now finished home, it is everything we wished it to be.

The overall experience was as expected and overall positive. One must also keep in mind that these homes are mass produced homes. I also want to caveat that i lived less then a mile from the site, so i was able to stop by and view the progress daily. So let me start; there were a 2 times when we wanted a minor change such as outlets moved 3ft in one direction or switch flipped so it would be on the outside wall vice the inside wall, each instance there was hesitation from the site manager, and cited some ridiculous reasons that i decided to do it myself when we moved in as they were simple modifications. it just seemed lazy, and would not have affected electrical inspections as the outlets remained 3ft apart as per code. Workmanship varied on the subcontractor used. Some took pride in their work while others you could tell were stretched thin and just got in did the bare minimum of the job and got out (these mostly appeared to be those whose work was not completely covered by the warranties) such as the landscape contractor. My sprinkler system was not installed properly and being that it was not part of the structure, not covered by the Pulte warranty and when I contacted the contractor, he and I quote "what do you want me to do about it." The discrepancies were pointed out during the final walk through, which took place 3 days prior to closing, once we closed the site manager treated us as out of site out of mind and i had to work through the warranty portal. which in some ways was better as i was contacted via email and had a paper trail. The overall experience is four stars as the process was as explained from the onset. we did receive periodic updates on the progress as indicated at the onset. Like i said my issues were mostly with the landscaping contractor and the feeling of being given an unfinished home by our site manager, who failed to follow up on several of the discrepancies pointed out during our final walk through. ... More

The financial side and Josh, the celebration walk worker have been great.

It was a great experience, professional people along the way from sales, finance and construction all coordinated with a single voice.

From office manager to field manager, we felt each one took an interest in our investment and our personal interests and concerns.

Interest and pride exhibited by the selling agent and the field manager. They were available to answer my questions.

All the people from Pulte we dealt with were fantastic. Our GC Jim, sales rep Andrea, mortgage rep Marcela and everyone else were great. Basic construction of the home was solid. Our own independent pre-drywall inspection was very good, however it was the finish work of paint, cabinetry and finish carpentry that was left short. Several broken cabinet doors, cheap flat paint with many sloppy errors, trim and door frames damaged and covered up. Other items were a damaged hood vent, electrical outlet not even hooked up, missing cabinet hardware for an entire bathroom and data cabling not terminated correctly to name just few. We have had homes built before and have been through the process. Many of these items should have been caught and fixed before move in. The good is that these items are fixable and we know we will love the home once everything is in great condition. ... More

Sales team was great. Onsite Field team management great. The painting and fine tuning could have been better.

Everything went smoothly for us.

My experience has been mostly good. They are super helpful, just make sure everything is clear and to your liking before you finish.

Many issues that we brought to Steve’s attention (field manager) during final walk through are not addressed even after moving to new home and it’s been 2 months. Field manager doesn’t pick the call from the time you get the keys and won’t handle issues in timely fashion. We had great experience with Toll Brothers home we bought back in 2017, Pulte has to catch up!!! Poor in responding to issues in timely manner. Have to wait a month atleast to get something working!!!

11 months to build. Was told 8-9 months. The quality of the workmanship is horrible. Closed a month ago and still have outstanding items inside and outside that have not been provided or fixed as promised

We are very pleased with our home but still have some issues we hope to get resolved

Overpriced, way over to the appraisal report price, and not even a chance for negotiations

Quality homes at fair prices

Overall great experience everyone we dealt with was exceptional

Disappointed in finish work and quality of the "upgrades" we made.

Throughout the home building process the communication have been very good. Good response time and thorough. The Project Manager kept me informed weekly during the build. Highly recommend!

Pulte was very efficient and good to deal with

Our construction manager Jon was great. Didn’t have the best experience with our sales person Jamie though.

We are happy in our new home and glad we put our trust with Pulte Builbers. EXCELLENT JOB.