Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15640 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15640 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Very professional and always available to answer any questions. Bill was awesome to work with.

  • Faress D.
  • Verified HomeBuyer
  • July 01, 2021
  • Melissa, TX

Very professional and always available to answer any questions. Bill and Nicholas were awesome to work with.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - The construction manager Nathan was really good in solving problems

  • Pavan R.
  • Verified HomeBuyer
  • July 01, 2021
  • Matthews, NC

The construction manager Nathan was really good in solving problems that need his attention. He was very approachable and explained things very nicely. But We are not happy with the quality of paint used (as it peels off just with a touch of hand).

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Non full disclosure on several items.

  • Miriam P.
  • Verified HomeBuyer
  • July 01, 2021
  • Whitestown, IN

Take a home inspector with you before closing

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - They build a great home.

  • Tyraina O.
  • Verified HomeBuyer
  • June 30, 2021
  • Buckeye, AZ

They build a great home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Non communication thru out

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • North Las Vegas, NV

This is the worst experkence ever in building a home. They advertose differently than they actually handle the building experience. Do not reccomend.

Pulte Homes responded:
We are so sorry to hear that you had a negative home building experience. If there are any additional comments you would like to provide or any concerns we can help address, please feel free to email customersupport@pultegroup.com and make sure to include your address and contact information. ^AH

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

This was the worst home buying experience i have ever had!

  • Andrea N.
  • Verified HomeBuyer
  • June 30, 2021
  • Black Diamond, WA

while we do like our new house there were and still are many frustrations. They still have not finished fixing what they said they were going to and we bought out house a month ago. (and i mean there is a laundry list of things). many of our neighbors have expressed the same frustration and are also still waiting for things to be fixed or finished properly on their houses. the building of the house and buying experience was overall pretty awful. throughout the building process we mentioned several issues very early on that were ignored and we were told by our Pulte real estate agent Sylvie ...

Pulte Homes responded:
We are so disappointed to hear that our team did not provide an excellent home building experience for you. We would like to help address the unresolved concerns you mentioned. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you for taking the time to share your experience. ^AH

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Pulte Homes - Was a good experience make this deal with Pulte Homes!

  • Bruno H.
  • Verified HomeBuyer
  • June 30, 2021
  • Davenport, FL

Was a good experience make this deal with Pulte Homes!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Customer service, great follow up and the personal touch

  • Ronald O.
  • Verified HomeBuyer
  • June 30, 2021
  • Menifee, CA

We have been delighted with the whole process from beginning to end. We are thrilled with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Seamless Experience

  • Chad B.
  • Verified HomeBuyer
  • June 30, 2021
  • LITCHFIELD PARK, AZ

Proud to say I own my very own Pulte home, here at Canyon Views! Enrique with sales, Mike & Shanna with mortgage and Mike with the construction team. These individuals truly have made this experience outstanding. The memories that will be made in our very first home will last us forever. Huge thank you again to everyone that made this possible within Pulte. First round of drinks are on us, cheers!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly Recommend

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Katy, TX

Contractor we worked with was amazing and kept us updated every step of the way. The whole team was very responsive and aware of what was going on. Great builder and team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible field manager

  • Andrew F.
  • Verified HomeBuyer
  • June 30, 2021
  • Noblesville, IN

Make sure you have a good field manager, basically the General Contractor of the build, that has good communication skills. Ours, no longer with the company, only wanted to communicate through phone calls, didn't reply to emails, deflected responsibility, and gave false timelines. We had our "celebration walk" when the home still didn't have water, pass inspections, and receive certificate of occupancy. Told us the closing date had to be pushed out the day after he told us we were "good" to close.

Pulte Homes responded:
We are sorry to hear that your field manager was not responsive to your concerns. We would like to learn more about this situation so we can address these concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of the situation along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 5

Trustworthiness 3

Responsiveness 1

Pulte Homes - My closing time was one hour late,due to communication with

  • Claudia H.
  • Verified HomeBuyer
  • June 30, 2021
  • Germantown, MD

My closing time was one hour late,due to communication with pulti closing staff.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte is an average builder. They are good when it comes to overall layout but I found that sub-contractors are not as skilled. Also the materials and equipment used are cheap.

  • Abhijyot B.
  • Verified HomeBuyer
  • June 30, 2021
  • Pflugerville, TX

The builder is good, but things are still not rectified even after doing so many follow ups.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Finding some wear and tear

  • Chirag A.
  • Verified HomeBuyer
  • June 30, 2021
  • McKinney, TX

We moved into the house about a month ago. Now we started finding furniture dents in carpet pad. Also, cabinet doors are misaligned.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great house. Poor communication.

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Brentwood, CA

Overall I love my house. The process was a disaster using PULTE’s mortgage company. But the builders were less than responsive. I sent a few emails but never got responses from the builders. The updates along the way from them were non existent. And the design center was the absolute worst. I went with bare minimums due to their lack of professionalism.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 1

Pulte Homes - The design and layout of the home.

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Peoria, AZ

The design and layout of the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Fixing minor issues before we closed and moved in.

  • Kenneth M.
  • Verified HomeBuyer
  • June 30, 2021
  • Saint Augustine, FL

This is our second Pulte home. This time, we purchased one of the models so lots of people had been in the house. Jeff, the sales rep, worked with us on pricing and timing of the purchase. Ryan, the construction manager, did the pre-closing walk-through with us and noted/took care of all the minor issues in a very professional manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good house. Good experience.

  • Anonymous
  • Verified HomeBuyer
  • June 30, 2021
  • Punta Gorda, FL

I give Pulte 4 stars out of 5. I would say we have a good house and it was a good experience, but we weren't blown away. Pulte is a big corporation, so they are efficient but not relational. Plan to stick to the details of the contract. It may be a matter of managing expectations.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - The entire process was very smooth and explained well.

  • James P.
  • Verified HomeBuyer
  • June 30, 2021
  • Winter Garden, FL

The entire process was very smooth and explained well. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It was ok.

  • Marc d.
  • Verified HomeBuyer
  • June 30, 2021
  • Wylie, TX

It was ok. Pretty painless. The after care seems to be doing ok. I'd probably buy from Pulte again. I'm not sure. Maybe.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Overall Construction is great .

  • Sreenivas T.
  • Verified HomeBuyer
  • June 30, 2021
  • GLENDALE, AZ

Overall Construction is great .

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Pulte Homes - Other than dealing with Pulte Mortgage, I had a very good experience

  • Marti B.
  • Verified HomeBuyer
  • June 29, 2021
  • Albuquerque, NM

Other than dealing with Pulte Mortgage, I had a very good experience buying my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience

  • Amber M.
  • Verified HomeBuyer
  • June 29, 2021
  • Venus, TX

Had an amazing experience purchasing our home. Everyone is very attentive from sales to design to the actual builders. We are so happy with our beautiful new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Despite the COVID-19 pandemic I am happy with the whole process

  • Estrella W.
  • Verified HomeBuyer
  • June 29, 2021
  • Mount Juliet, TN

Despite the COVID-19 pandemic I am happy with the whole process from finance to the builders. I appreciated the open communication and weekly updates whatever questions and concerns I had they were addressed and corrected in a timely manner..

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The company has no integrity. They run it like a “bait and switch” operation.

  • Mary G.
  • Verified HomeBuyer
  • June 29, 2021
  • Noblesville, IN

If you buy a Pulte home you will hear a lot of “ I am sorry”... and no action. For example, they painted the entire inside of the house the wrong color ...they were “sorry” after we pointed out the mistake. They installed the wrong garage door in March and we pointed the mistake out in March...The correct door was not ordered until June 3!! They are “sorry”....They were suppose to put brick around the front door but put siding....We pointed out the mistake...after arguing about it, they said “sorry” and corrected it....and the list goes on.!! They are sorry that they can’t get problems ...

Pulte Homes responded:
We are definitely disappointed to hear that our team has not provided excellent follow-up regarding your concerns. We would like to escalate any unresolved concerns you are experiencing. If you could please email customersupport@pultegroup.com with a brief summary of the concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Narrow Reviews by Area