Pulte Homes Reviews

The Pulte team, especially Nick, was fantastic and easy to work with! Nick was very responsive to emails and addressed any questions that we had. We are so grateful.

Del did an excellent job to make sure that everything is set for us to move in. Overall, I am blessed to have Del as my building manager.

Our home buying experience was not the best, our loan officer was not much help with questions, our builder accidentally nicked a water line and created water damage all along our bottom main floor weeks before closing and did not disclose the information with us. They have not gone above and beyond to remedy the situation due to their lack of communication.

Our celebration day was a disaster, did not leave us with a great feeling!! Jeremy and Andrew did their best to make it right but still left a bad feeling in pit of my stomach

Very good communication about the status of the building process.

When I talked to others in the neighborhood, all were given a much lower lot price. People with much bigger lots were charged significantly lesser lot price. I feel I was taken for a ride.

The value is great! It would have been nice to know when things were happening to the outside. One morning we woke up to part of our driveway being ripped out without knowing what was happening. Also, it did take quite a while to get our landscaping and sod. That may be entirely supply chain related issues due to hyper demand. Obviously, that's understandable. Overall, highly satisfied.

Customer service is average, at best. Better home builders out there.

Generally good.mJake and Sherri arecexcellent.nYour Painters are sloppy and ignored all the things we identified at wolkthru. Final, especially the trim and final Painters were terrible

Upon moving in and thoroughly inspecting the premises, I find cheap cabinet fronts, not true base units, minimal closet shelving, and the cheapest building materials that a contractor can buy. There is only 1 cabinet in the kitchen with pull out shelves and the supplier is contractor only so we can't order pullouts for the remaining cabinets through them nor does Pulte offer any assistance in obtaining them. We paid for crown molding and wainscoting in the hallway, living room and dining room and find this did not include the hall going into the second bedroom and the opening to the hall in the dining room was not included which looks ridiculous. The installed appliances which we did not get to choose or refuse are of the lowest quality. The ac units in the outdoor storage closet vibrate so much it shakes the wall and is extremely noisy in the bedroom. Should have been insulated to buffer. I fail to see how these units are ADA compliant when there is not one automatic open door entrance in the buildings. Needless to say I am a bit disappointed. ... More

Pulte offers low basic house quality and tries to push for upgrading. Example, they offer only two basic paint colors including white. If you choose the other color (not white), the wall and the ceiling will be painted with the same color. Because it is not common to have the ceiling painted with a color other than white, Pulte push the seller to upgrade or choose only white. Many of my neighbors including myself would prefer to by our house from Lennar if it has a better locations and lots. I believe that Lennar offers better quality houses, with great exterior designs with good prices.

Our experience was plagued by lack of communication and our field manager was changed three times during the build process. The last month of the build was a complete rush and showed in the quality of the workmanship at the end.

The sales person is really great. Responded immediately for any questions.

I like it is a great community

I am a first-time home buyer the process went pretty quick for me without much guidance or help and after closing the request to fix issues is horrible. I had some issues pending for a month now and still no response from the builder.

The buying was ok, the arrangement of the washer and dryer was not resolved.very disappointed

The build quality is not that great. LVP (vinyl plank) flooring was popped up everywhere within the house and it is making noise everywhere. Within one week we see the windows are leaking because of rain. The workers didn't finished it properly and Builder is not even worried about checking that as a priority Drywall finishing is aweful.. We see lot of gaps between the wall and floor. I assume the builder is offering accommodation to lots of bugs and insects. The gap between house slab and patio concrete is way too much (it's more than half inch). These gaps should not be there in the summer. But i am seeing these gaps for: patio Concrete and house slab. between wall & flooring We closed this house during June 2021, during summer we should not expect these issues ... More

We've had a great experience with Pulte, super happy with our home.

it's ok, some things could be much better

Construction went as planned, no delays.

dont want to know how it went

Poor communication Delayed closing with no notice until day of originally scheduled closing No mailboxes for 3 weeks after closing Unable to use driveway for 5 days after closing due to driveway being poured late because of late inspections 5 weeks after closing and closing checklist items have still not been addressed Nails and debris all over the roof Damaged garage door from subcontractors has not been replaced Drywall and paint touch ups still not completed

Craig, Mark, David and the entire team at Northmark make you feel like you count. Getting to the closing date was the only frustrating issue I had to deal with that could not be helped due to COVID-19 and the effects it created with supplies and workers. This team has consistently taken care of any needs I have had since closing. Susan and the warranty department definitely is there to help as well. The follow up is great.

The sales rep (JILL) was amazing throughout the entire process. Our closing day was stressful, hectic, and confusing due to lack of communication - (Jill was out of town - I’m sure it would have been better otherwise). Stacy is GREAT and very responsive, helping with any issues with the house - breaker reset, squeaky faucet, etc. very happy and in love with our home.

Everything started off wonderfully but after several understandable Covid delays we had to force them to admit that our closing date was being delayed. Everyone is very nice and accommodating throughout the building process but once you get closer to the closing table it becomes very aggressive, threatening, and careless especially if you choose to go with a non-Pulte lender. Upon final walk through there were SEVERAL issues discovered by our hired inspector. Thankfully they addressed most prior to closing but there were still issues found after actually living in the home for two weeks. Overall in the end its a beautiful home and it has majority quality items but you have to stay on them and pay attention if you want to make sure it is done right. ... More