Pulte Homes Reviews

From the start everyone was very professional and courteous. Not to mention knowledgeable about every aspect of the home build. They guided me every step of the way. If I ever build another home Wich I doubt. Because we love this home so much. It will definitely be a home built by Pulte.

quality was great. any items during the build that came up were addressed immediately and the communication was prompt and responsive

Great home. We are happy here

Any issues found after closing are not considered important. You are not able to talk to a real person.

We had major delays and the communication related to the delays and schedule were always a issue.

I had issues with my new townhouse. Air conditioner did not work. Washer water was turned off. Refrigerator water did not work. It took weeks for someone to figure out there was air in the line. There are a ton cosmetic issues. For example, who paints on the wall switches? All the hardware has been painted around. Even the bathroom towel racks. They should have been installed after painting. There are random holes in my siding, because the hand rails were installed crooked and then were moved and holes not filled in. This is just a few issues.

Sales manager Matthew helped exceptionally during and long after with whole buying process, always responsiv 24/7. The same goes for Field manager Ryan long after settlement. settlement

The field manager worked so closely with me to ensure I knew what was happening, addressed concerns promptly, etc. Excellent communication. Also, I was so extremely expressed with all the crews that worked here. The were ambitious, conscientious, and had excellent attitudes, often working on weekends as well. Weather did not stop them - during brutal cold they continued to frame and roof my house, as well as landscape etc. during 90 degree weather.

Overall excellent builders, however as we all Understand home is one of the life’s biggest investments, a little more care and promptness towards buyer and their choices would further add cherry on the cake.

It was great, love the house!

I am satisfied with most Pulte has done. The after part needs some help. We have had some plumbing issues that are not emergency’s. Reached out to Pulte to see about getting repairs now so the issue does not get worse. It has been 2 weeks and have not heard back. Not sure if their customer service team is backed up. Either way they need to do better here.

Great customer experience and responsiveness

Builders lack of interest or responsiveness to resolving issues after home is handed over materials used in home thats are cheap quality for high price paid such as wall paint etc .

Very nice home floor plans & options/interior selections, great structural framing, but poor finish work: you can see drywall seams, dings/gouges in door trim, poor paint coverage on trim (can see nail holes). Won’t do it right the first time, but can do it under warranty after you move in (maybe?)!

Up to mark , great work

While the individuals (with a couple of notable exceptions) that we dealt with during the home build process were excellent, we experienced multiple delays in closing (four different close dates were scheduled). Even upon closing there were still several issues that needed to be taken care of and we still have a couple outstanding now. While overall the experience kind of what I expected, we were disappointed in the length of time taken to complete the home (over eight months) and the fact that when it closed there were still issues to iron out.

Great communication throughout. Would highly recommend the Pulte home buying process. Enjoying watching my neighbors homes going up around me too.

Pulte team, including mortgage, closing and construction staff communicated through the entire process. I was going through significant health issues and they all worked to keep me aware of what was going on and the timeline. During a difficult construction process and timetable they got us in on schedule. Thank you.

Great experience overall. Love my new home.

Great build and quality homes.

We loved how well the Construction Manager Blake Barnes and Salesperson Yvonne Yocum kept us in the loop and were responsive to questions. Both were amazing!

It is my opinion that they are more focused on quantity over quality. The b/s they tell you up front about working with you on your build and they are focused on quality and craftsmanship and will work with you is just that b/s! Once you move in the service department is not quick to get your house fixed in a timely manor. I had a poor build and service experience as most of my neighbors had.

Our manager of the project went over and above getting everything done. By closing

Not enough workers or quality of workers. Rushed to close even though stuff was not finished. Terrible workmanship for the price paid. Misleading. Would not recommend.

Beautiful homes. Unfortunately the buying process and customer service after move in is horrible.