Pulte Homes Reviews

Pulte is not a custom builder. It’s quantity, not quality. There is an obvious lack of pride in workmanship amongst the trades and not much accountability from Pulte.

At my closing I pointed out something that needed to be so done my field manager said he would take care of he promised. He just wanted me to sign off... there are stain drippings on my stair case. There are granite on my floors and paint in my floors throughout my home, there is a deep scratch on my cabinets in my bathroom that I noticed as i was leaving out the bathroom as there was a piece of blue tape there but not addressed. Reported it under the 30 day closing warranty... reported everything in the 30 days and it is not 31days and none of it was addressed. There was suppose to be an outlet put in the closet for my media as all media ports were put in there but no outlet... nothing has been addressed. No one cares after you close! I can go on and on... ... More

Home buying experience was great, it was after that was a nightmare. The upgrades we paid for were put in the wrong spot and are having difficulties getting them to fix their mess up. Electrical issues in the garage. Lights flickering while a single device is turned on and I’m being told that’s just how it is, because the lights run on the same circuit as the outlets. Sink plug broke after first use.

Pulte guides you through each step of the process, which is clear and well planned. The quality of the home given it is tract in nature, exceeded expectations. Every employee along the way was pleasant and responsive. I would buy from them them again.

We signed our contract in Aug. 2019, right in the middle of National covid issues. As a result, there were labor issues and supply chain issues along the way. In the end, our sales person and field manager worked very hard in ultimately delivering a quality house to us. We are overall very happy and would do it again.

Process was very straight forward and easy

The sales lady Jill was very helpful when ever I reached out to her. Shane White was really great!!! He always kept me updated weekly during my building process. I had a really good experience from beginning to end. I love my pulte villa

The quality of the house and the finishes were extremely bad, in addition to the numerous delays and the closing date it was postponed several times, causing a lot financial damage.

The customer service is Amazing!! Communication between everyone is Wonderful!! . You can tell that everyone works together as a team and our on the same page with everything.

Even though there were delays due to pandemic, the Pulte team was prompt in their responses and helpful throughout the process.

The building process was straightforward and everyone at Pulte were very informative and helpful along the way! The result is a beautiful home in a great neighborhood!

Pulte is trustworthy and reliable.

I feel the quality of my home is okay. I think it might be hard to keep an eye on all the building going on at one time. I’m used to custom home builders, Not tract home builders Unfortunately something gets lost in the wash.

This was good home buying experience

This was a good homebuying experience.

Pulte works hard to ensure we, as buyers, were happy. They have built into the process periodic "builder/buyer" walkthrough inspections to make sure we understood what was being built into the house and to ensure our concerns were addressed

Attention to blueprints/house plans can be an issue. Contractors get lazy due to familiarity with layouts. Project manager relationship is key. Ours, Jon, communicated and responded quickly with emails and phone. Overall with covid and supply chain delays the process was smooth and exciting seeing something new being created.

Involves buyer from start to finish. Especially pleased with stand out performance of issue resolution after construction of house.

The knowledge, and priority to customer service at every level was appreciated. Pulte was recommended to us as a builder to use, and now we know why. We will be an advocate for Pulte and will recommend them to everyone! We also ended up using Pulte mortgage. I would also give Pulte mortgage a 5 star review!

Builder insisted on a closing date BEFORE roof was completely finished. After living here 3 weeks several items which we have reported still have not been corrected---like the front doorbell doesn't ring----missing bulb in light in hallway----monsoon damage to front landscape with small sunken ares and foundation exposed in another area.

We had a great homebuying experience and a great field manager helping us.

The Pulte family will make sure all of your needs are met. They are always available and responsive to answer questions you will have. They go above and beyond what expectations you may have to ensure you have a top-notch building experience.

Easy to work with on every phase of construction.

Customer service was excellent. Thank you!

They are great at communicating with you until you have completed buying the house. Then things aren’t as great. I would say 5 stars until you own the house and then 3 stars out of 5 after that. They have a great pitch about their warranty process and how it works but from my experience with that part of it they can do better.