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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15642 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15642 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

High price home, low quality finishes

  • Marco B.
  • Verified HomeBuyer
  • May 28, 2021
  • Orlando, FL

Wondering if they are doing quality control, kitchen cabinets have a lot of dents, tears and almost no door handle are straight! Cabinets installed in the wrong direction, holes made on the bottom of the cabinet and when reported, poorly patched it and made new holes thinking this is acceptable! Mirror in bathrooms looks used and have chips! Wood stairs have visible nails everywhere and some coming out and cutting your feet! Spindles are not properly fixed, promising date for completion, nobody shows up or call and then no follow up are made, and answer to messages or emails look optional, I ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Pulte Homes - Very quick response time to any questions or concerns we had,

  • Chad W.
  • Verified HomeBuyer
  • May 28, 2021
  • Lake Stevens, WA

Very quick response time to any questions or concerns we had, and an eagerness to solve those concerns. 10/10 would recommend

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A great company to do business with

  • Cesar A.
  • Verified HomeBuyer
  • May 28, 2021
  • NEW BRAUNFELS, TX

I'm very happy with my home. I got exactly what I asked for. Good communication during the construction. Pulte keeps you informed all the way through the construction process. I used Pulte's associate companies for Mortgage, Insurance and Title... same kind of service, the whole process was seamless. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great quality built home in a timely manner

  • Dominic S.
  • Verified HomeBuyer
  • May 28, 2021
  • Powell, OH

I was amazed with the speed at which the builder completed the home, even with all the COVID and supply chain delays. Furthermore, there was no sacrifice to the quality of the work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House was rushed to close. Problems continue to pile up.

  • Emily I.
  • Verified HomeBuyer
  • May 27, 2021
  • La Grange, KY

We moved into our Pulte house in late March, and there have been a ton of issues with our house. See list: -Roof in our office leaked due to defective shingles which led to trim damage. -Painting was rushed as whole walls/rooms need to be repainted. Our house is currently stickered as we wait for the painters to come back. The painters have been scheduled four times over the past two weeks and have not shown up. -Windows in the master bedroom/third floor do not lock. -Cabinets with splits were identified during final walk through, and we are still waiting on replacements. -Toilet in upstairs ...

Pulte Homes responded:
We are so sorry to hear that you have so many concerns with your new home. We would like to escalate these concerns and make sure that leadership is aware of this situation. If you could please email customersupport@pultegroup.com with a brief summary of your unresolved concerns along with your address and contact information we would greatly appreciate it. Thank you for taking the time to share this feedback. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Virtual experience in a Covid world Absolutely Tremendous!

  • Arnold D.
  • Verified HomeBuyer
  • May 27, 2021
  • Estero, FL

We signed contract in the summer of 2020 in the middle of COVID. We could not fly down for the design meetings and to see progress. I am from a family of home builders. When I say Pulte has been absolutely tremendous, this speaks volumes. My brothers and Father are large time developers in the Northeast. They have been rated #1 Custom Home Builders many times. Pulte provides the support and ability to add options to make your home almost custom. When you see other builders and compare Pulte, they stand out far ahead of many other builders. Thanks to Maggie and Mike for the caring attention.. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The entire process went smooth and was done ahead of schedule.

  • John S.
  • Verified HomeBuyer
  • May 27, 2021
  • Indian Land, SC

The entire process went smooth and was done ahead of schedule. Everyone was responsive to any questions I had and any issue that arose. I would recommend Pulte to any potential buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The build quality of the home had many deficiencies like drywall

  • Johnoy R.
  • Verified HomeBuyer
  • May 27, 2021
  • Hollywood, FL

The build quality of the home had many deficiencies like drywall finishes, nails in carpet, sliding windows very difficult to open and had missing clips, components not installed for smart home options etc. There were a lot of rework needed for my home which the responsive time to schedule the various vendors to address the deficiencies was long and drawn out. Overall my experience moving into my new home was not great.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Pulte Homes - Start to end, it’s been great!

  • Bob Y.
  • Verified HomeBuyer
  • May 27, 2021
  • Rockville, MD

Start to end, it’s been great!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The builder is committed to quality and making sure you love

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2021
  • Venus, TX

The builder is committed to quality and making sure you love your home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We moved in on 5/12/21 and up to now we have some problems that

  • Andrey V.
  • Verified HomeBuyer
  • May 27, 2021
  • Holliston, MA

We moved in on 5/12/21 and up to now we have some problems that are not scheduled to be fixed

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - Nice, end product, but follow-up to fix build issues, not so

  • Michael H.
  • Verified HomeBuyer
  • May 27, 2021
  • SARASOTA, FL

Nice, end product, but follow-up to fix build issues, not so much.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Superintendents

  • Anonymous
  • Verified HomeBuyer
  • May 27, 2021
  • Pickerington, OH

Both Dale and Dylan Pulte’s Superintendents were great. Quality of work for the price was average or below. Had a house built previously for $100,000 more, and quality was 1,000% better.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Great Value and Service!

  • Matthew K.
  • Verified HomeBuyer
  • May 27, 2021
  • Liberty Hill, TX

As first time homebuyers, my wife and I really didn't know what to expect with our home building process. Our Pulte team was amazing and was in touch with us every week with detailed updates on what was being done to our house that week. Our house was delivered on schedule and I can still reach out to our Pulte team when there is anything we have questions about. Definitely recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building supervisor Nate Lawerence kept us informed..

  • John N.
  • Verified HomeBuyer
  • May 27, 2021
  • Peachtree City, GA

Sales should be more informative as to what is available per home. Landscaping is terrible. Got dead sod and the only response was “don’t worry it will come back”. Going on two months and sod is still dead. Very disappointed in landscape.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

We seriously had the best construction management

  • Samantha P.
  • Verified HomeBuyer
  • May 27, 2021
  • Wylie, TX

We can't thank Jimmy and Spencer enough for everything they have done for us! They were easily available when we needed them. Took care of any little issues quickly and professionally! They made this experience for us, thank you guys!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Well Built Home with Great Employees

  • Brian K.
  • Verified HomeBuyer
  • May 27, 2021
  • Naples, FL

Pulte did a great job. The sales pro (Jolynn) and construction manager (Arron) did a great job continually following up with us as we built the house remotely during COVID. After moving in, there were a few things that needed to be addressed (all minor), and they handled quickly and professionally. Ongoing construction is always neat and clean and not a hinderance at all to those of us who have already moved in. Well done!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great construction manager-John Acuna

  • William K.
  • Verified HomeBuyer
  • May 27, 2021
  • Santa Fe, NM

Stay in contact with the Pulte people they are really there to help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Quality and workmanship is excellent.

  • Frank S.
  • Verified HomeBuyer
  • May 27, 2021
  • Estero, FL

Quality and workmanship is excellent. The whole home buying experience was a pleasure because of the knowledgeable sales and closing representatives.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I was very impressed with the sales team Jake and team were very professional and helpful.

  • Samuel J.
  • Verified HomeBuyer
  • May 26, 2021
  • Peachtree City, GA

I am very pleased with the Everton subdivision. The workmanship of the home is exceptional. The responsiveness of the team is second to none.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Everyone was very patient and happy to answer any questions we

  • L K.
  • Verified HomeBuyer
  • May 26, 2021
  • Albuquerque, NM

Everyone was very patient and happy to answer any questions we had so it made the process easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The builder's communication is beyond excellent, and they always make sure their customer is satisfied.

  • Ibrahim A.
  • Verified HomeBuyer
  • May 26, 2021
  • Spring, TX

Pulte builders are the best. You would buy the same home of the same quality for $100,000 more. They are very professional and they provide top quality. They also make sure your home is updated with the latest technologies and features in the market. Best deal in my whole life.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great overall experience from Laura in Sales to Ryan in the Field

  • Josuan N.
  • Verified HomeBuyer
  • May 26, 2021
  • Summerville, SC

Great overall experience from Laura in Sales to Ryan in the Field

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They treated you as if you were the only customer. We felt very secure dealing with them

  • Arthur K.
  • Verified HomeBuyer
  • May 26, 2021
  • Fort Myers, FL

Sales person top notch, design person very attentive but I was disappointed with limited choices. Superintendent of building was very communities.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - It is a reputable builder.

  • I-chung C.
  • Verified HomeBuyer
  • May 26, 2021
  • Houston, TX

It is a reputable builder.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

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