Pulte Homes Reviews

It was great experience to build our own home. I don’t have list of friends because they already own home in same community.

I like the product, Pulte seems to use better quality materials than other builders

The experience and personality of the sales and project management is a testimony to the home they put you in.

The people who work for Pulte - very professional and kind.

Great experience, cool home, fast delivery

So many things we noticed wrong about how this house was built. As if the workers got lazy towards the end and left so many mistakes. Ac broke our first month, crooked cabinets, uneven baseboards. Frustrating. Our sales rep, Eric was also not helpful at all during our process of buying. Always seemed bothered when reached out to.

Pulte has a good process but like every home building project you must be involved to make sure things are done right

Response time of almost all the people working here is very good. Why Warranty? Pulte homes gives four category of warranty upto 10 years. Specially 5-10 years warranty of the structure which stand pulte out from the other builders around. The design of pulte are different and even appreciated by most of my friends.

This was the worst home buying experience I have ever had. From the sales person who lied to us over 4 times, from personally having to talk to people to get things fixed proved that this was not worth the investment in time. Timelines were way off when they told us of the bill, they kept realtor in the dark and also messed up the title service paying our people. This is not acceptable when you are selling 350K homes.

We lived 2700 miles away and had never visited the site until the day we moved into our new home. The Pulte team of Patti, Rob and Eric were great to work with and went the extra mile to make everything come together.

It was my first buying experience and things seemed great. I didn't know any better. First I would say that the choices for selections was limited and anything outside of the dull plain choices was very expensive. I am a colorful person and the wall choices for paint was 3 or 4 versions of the same color. If I wanted something else it was ridiculously expensive. $950 for under cabinet lighting is absurd. While going through the building process or project manager kept saying after closing if you have any issues let me know and they will be taken care of. After closing he doesn't respond to texts. I had a dented vent hood. Supposedly it was ordered but that was over a month ago and no communication. There were other issues/questions and still no response. While it was nice there was landscaping done it was nothing that I would have chosen. A choice of A or B on plants would be nice. I had to give away all of it. What a waste of time and money. ... More

Its been 6 weeks since we closed and no action has been taken on the list of repairs we submitted.

This house was built during the COVID-19 pandemic and we were pleased that there weren’t many delays. There was however a lack of communication between us the customer and the builder.

It was an easy and great experience!

I have a bad experience. The house has some issues with doors and the cover plate of the washer & drier and the theater room is wrongly designed and now I can not install an screen and projector and now the project manager doesnt response my calls

I love my home, HATE my back yard. It is the worse job of laying sod I have ever seen. The sod was half dead when it was layed and already infested with dollar week. The grading seems to be off b/c every time it rains more soil washes out from under the sod causing ruts to form that you can't see but you can practically twist an ankel in if not careful.

With Pulte you get a mixed bag. Overall the people we’ve worked with directly were conscientious and well intentioned and responsive to our questions and requests. The finish workmanship detail has been very poor, especially with regard to painting (front door entry, spiral staircase, front exterior) and front brick work. Very sloppy on detail. I’m thinking, “I just paid what I paid and this is what I got?”. Uggghhh! I heard about Pulte Build Quality, but I guess it didn’t include these things. It’s not like anyone from Pulte has come to me and said, “we agree this is sloppy and we can do better. we’re going to make this right”. Maybe someone will read this that cares and has the time to follow up. ... More

Meeting with Pulte was always a good expererience. In my experience as a customer service agent, setting proper expectation and responding to even the simplest of questions with eagerness is the best way to stand out. Bill and Nicholas were always giving good information about more than just the quality of work but also how to care for this asset going forward. I talked with them early and late. They always responded promptly.

Great Great Team. Im very happy with the process and the team was outstanding. Thank you

overall good experience very nice field manager

Easy builder to work with, everything was great!

They told me issues were going to be addressed before home purchase and that did not happen, up to today issues have not been completed.

I quite literally cant say enough positive things about this builder, especially Steven Trapp (the Foreman responsible for this area). Any issues at all are always immediately addressed, even things I didnt notice! I feel like the builder actually *cares*, and it wasnt just about getting to closing. We closed on this home about 2 months ago now, and I still feel like we are getting the attention and care as you would offer a prospective new buyer. Its amazing, and Steven Trapp is the biggest part of that.

Up to now your Excellent

The guidance, patience, and attentiveness in making the entire home-buying process a painless, non-pressure, & satisfying one to remain in our memory forever.