Pulte Homes Reviews

We built with Pulte following a mostly positive experience building our last house with them, as I valued their warranty and transparency about the building process. This time around I was even more impressed. I found this experience even more positive this time around. Mike was very helpful and kept of informed about lot availability and, early on in the building process, the timeline. We had an awesome experience with Holly during the purchase of our last house in Ave, which is why we ended up building our second home with Pulte, and Mike continued to exceed our high expectations. What clearly distinguished this process from our last was the work of Oscar, who was a cut above our last contractor. His communication, transparency, and dedication throughout the building process cannot be praised enough. He always kept us informed, patiently and continually responded to an array of stupid questions, and went beyond what we expected in order to guarantee that we would love the house. Throughout, we fully trusted him to build our home, which I do not say lightly. We love our home, and I cannot praise Mike and Oscar enough. ... More

Cheap Homes, never buy from Pulte

The best thing about building with Pulte was working with Mike McGraw, Michael Zaski and Marissa Haley. Any time an issue would come up they would get it resolved fast. They always made themselves available to address any concerns we had with the building process. Because of that we would build again with Pulte. Both Mikes and Marissa knew what they were doing and they went above and beyond to make our home buying/building easier.

The quality of work and delivered to us as homeowners, completely underwhelmed us and for the price you pay for this property we really felt taken advantage off! I would not recommend.....

Pulte has beautiful floor plans that are well thought through to meet the practical needs of every customer. They also have nice exterior elevation options for each home model. As a first time home buyer, I did not do a good job of planning my structural options since it needs to be locked in within 24 hours, I would have appreciated some leniency from Pulte in that regard. However, nothing major to complain. When it came to getting a good deal, it totally depends on how interested you are in the first meet, some room for bargaining is definitely possible (especially on the lot premium). Pulte did have a good selection of interior material, the best part is they used quality products from reputed brands for every single item. Since they are extremely quick (considering they are a high volume production builder), the area they lack is quality of workmanship. As a customer, I had to follow up constantly to ensure the work was done the right way. I would appreciate more internal quality control from Pulte. Lastly, Pulte mortgage is extremely aggressive to gain your business. I was a bit disappointed with my experience with them at the time of rate lock, they simply would not give you the best deal unless you gave them a valid loan estimate from a competitor. I understand it is business, but I would have appreciated if the was process for more straightforward. Otherwise, Pulte mortgage was extremely efficient to help me close my house on time. ... More

The house is high quality, a few minor issues were taken care of by the builder's excellent customer care team.

Embraces concept of continuous improvement

Worst production build experience.

The perfect home for our family!

Overall good experience. Good: My salesman Brad (while still my salesman) and the field manager Steve. Steve was always accommodating and a source of knowledge. Not so Good: Purchased during pandemic and could not go to design center personally to see samples. Had to seek that out on my own to the best of my abilities. That part of the buying process, in my opinion was unfair. I was sold a home with a mask on but couldn’t get the same when time to design my first home?

Pulte builds a quality home at a very fair price. We bought during an incentive campaign so we did very well.

Communication is terrible. While not a custom builder (and they are quick to tell you so) quality of workmanship is awful. So many unfinished issues even a month after closing.

I love my home but there have been so many issues come up that have been unaddressed which is frustrating. Dents in a door, scuffs on my cabinets (pointed out a month prior to closing), gouges in my bathtub, horrible looking thresholds, the list goes on and on. By in large it has been crickets! I am so frustrated!

Everyone was very responsive and the quality was great as well. The only issue is the house was not designed with the owner in mind. There are a lot of inconveniently located items that Pulte was unwilling to change prior to construction. These items severely limit space.

I would say the price is too high for the quality of the materials. Given that is mass production, attention to detail is lost, but other than that people are attentive and fast to answer questions and solve any issues.

Issues identified during home inspections and Build Quality Check, are taking months even after closing is done. The fixes are still pending and needs constant followup to get it fixed and still pending. Keep scheduling every week, but then noone shows up and then the cycle repeats.

Great plans , competitive pricing, straightforward options. Project manager and sales staff were all wonderful.

Matt was great at sending us weekly photos of the progress of our home! Robert, was very responsive in dealing with home warranty issues.

Great builder! We are enjoying our new home and would not hesitate to purchase another home from Pulte. Thank you!!

We have a lot of warranty issues but they get taken care of

The patio screen was broken from day 1 and pulte was contacted for it since last 2 months and the issue has not been resolved. Atleast was not expecting this with the brand new home.

Builder said he would provide something, even in email, and eventually did nothing. The issue was brought to the builder's attention 6weeks before closing. Shortly before closing I was told it would not be done. Cost to me to fix: about $30,000.

Great attitude from sales people and construction managers. Very friendly and attentive as well.

Well done on timeline

I was not happy with the experience. I feel that they do not go above and beyond and once you sign they don't even call you back. They don't finish the end product.