Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15642 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15642 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

No nonsense production builder

  • Gregory A.
  • Verified HomeBuyer
  • March 06, 2021
  • Fort Myers, FL

Our experience building a home with Pulte was great. From our initial contact with the sales center through to closing, we dealt with knowledgeable, generally quality and responsive members of the Pulte team. We experienced a few hiccups along the way, but in the overall scheme of things, the hiccups were relatively minor and resolvable. In the end, the house Pulte built for us met and, in some cases, exceeded our expectations. We liked the range of selections choice Pulte offers and we appreciated the accuracy of the timing of when the house would be completed. In our situation, Pulte had to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Good

  • John C.
  • Verified HomeBuyer
  • March 05, 2021
  • Liberty Hill, TX

Dave Rose was extremely responsive, informative, professional and made sure all our needs were met. I’d recommend a bit more training on floor plans layouts , options and upgrades with the sales team. They didn’t appear to fully know the inventory and options. Overall very happy with the home and effort in closing Complete and on time. Thank you

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Everyone was very friendly and professional.

  • Tois H.
  • Verified HomeBuyer
  • March 05, 2021
  • Osseo, MN

We were very pleased with the building process. Michael Andreen was usually available and quick to respond to our questions about the building process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall pleased with our home.

  • Dwayne B.
  • Verified HomeBuyer
  • March 05, 2021
  • Spring, TX

Overall pleased with our home. Building process near the end and communication upon closure could have went smoother.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience

  • Efrain R.
  • Verified HomeBuyer
  • March 04, 2021
  • Dumfries, VA

Pulte is very knowledgeable in the construction site. The seller was very helpful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Some better attention to minor details, which in the long run

  • James R.
  • Verified HomeBuyer
  • March 04, 2021
  • Fuquay Varina, NC

Some better attention to minor details, which in the long run makes a difference. Don’t rely on the homeowner to check your work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience for the price and efficient build process

  • Patrick M.
  • Verified HomeBuyer
  • March 04, 2021
  • Riverview, FL

Overall I had a great experience with Pulte as a first time home builder. I didn't really know what to expect but the build team was very helpful with answering my questions and ensuring that I felt comfortable throughout. The time from breaking ground to closing was a LOT faster than I had thought it might be, very happy with that! I didn't give 5 stars on quality because there was upselling for things that should have been standard (granite countertops throughout, media ports in living areas, etc.). Also some really easy design improvements would have put it up to 5 stars: For a "smart ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Had a amazing team to work with.

  • Rosa T.
  • Verified HomeBuyer
  • March 04, 2021
  • McKinney, TX

Had a amazing team to work with... from sales to construction managers to mortgage processors. My answers and concerns were addressed in a timely manner.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Best experience ever , the attention and patience of explaining

  • Cesar P.
  • Verified HomeBuyer
  • March 04, 2021
  • Saint Cloud, FL

Best experience ever , the attention and patience of explaining everything so you can fully understand the process is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall we had a decent home buying experience with the sales

  • Savannah A.
  • Verified HomeBuyer
  • March 04, 2021
  • New Baltimore, MI

Overall we had a decent home buying experience with the sales side. We had an AMAZING experience with the builder, Wally. He went above and beyond responding to (and fixing when necessary) any questions or issues we had. Wally really made the whole experience for us and we are really grateful he was there to help every step of the way. He even sought us out AFTER we were moved in to give us additional information and fix a small problem we had mentioned off hand on the final check of the house.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - Very easy to work with.

  • Patricia G.
  • Verified HomeBuyer
  • March 04, 2021
  • Fort Myers, FL

Very easy to work with. Justin was always on top of things. He is very knowledgeable in every aspect of the building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Integrity and Quality

  • Jennifer D.
  • Verified HomeBuyer
  • March 04, 2021
  • Fort Mill, SC

From the sales rep, the project manager and the referrals (insurance, mortgage, etc) my experience has been exceptional. I love everything about my new home and any issues I have had have been very minor and was resolved with one text to Ed Norris.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Friendly - Professional - Helpful

  • Thomas B.
  • Verified HomeBuyer
  • March 04, 2021
  • Fort Myers, FL

From sales to design and construction, the process was very well coordinated. I couldn't imagine a better new-build experience. Loving our new home...Thank you Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible Experience

  • Nathan E.
  • Verified HomeBuyer
  • March 03, 2021
  • Buckeye, AZ

Electrical, plumbing, and flooring issues were supposed to be fixed prior to closing on our home. We were assured everything was completed and ready for us to move in. We are having major electrical problems and plumbing issues since we moved in and they have not been addressed yet. We also have structural issues that have not been addressed. Garage company has yet to fix our garage doors. We closed in the beginning of January and as of March 3rd, nothing has been fixed. We have tried to reach out to our Field Manager and no response. The windows do not open and shut correctly. The home ...

Pulte Homes responded:
We are so disappointed that you had a negative experience working with us and are having a frustrating time getting your issues addressed. We would like to learn more so we can escalate this situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

lack of concern and truthfulness regarding sales

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2021
  • Peachtree City, GA

If you buy from Pulte while the market is still hot in ATL , do not expect anyone to hear or address your concerns. It is take it or leave it.

Pulte Homes responded:
We are so sorry to hear that you are having a hard time getting your issues addressed. We would like to learn more about your concerns and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AH

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Pulte Homes - The Pulte sales team has been fantastic throughout the entire

  • Courtney K.
  • Verified HomeBuyer
  • March 03, 2021
  • Katy, TX

The Pulte sales team has been fantastic throughout the entire process. If looking in Elyson, go visit Alex and Steve!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Dont buy Pulte!

  • Lawrence C.
  • Verified HomeBuyer
  • March 03, 2021
  • Summerville, SC

Don’t believe the hype ! The houses are nice but way over priced especially what you get and the size of the lot . Our main issue is the fact that when we closed on our house it still was not finished ! It’s taking about a month to finally get things to about 90% . There is much better builders out there that will actually finish a build before you move into it . I would not recommend Pulte to anybody! No integrity or Quality control process .

Pulte Homes responded:
We are so disappointed to hear that you had such a negative experience and would no longer recommend Pulte. We would like to learn more about your experience so we can escalate your concerns accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

Pulte Homes - PROJECT MANAGER VERY RESPONSIVE.

  • Anonymous
  • Verified HomeBuyer
  • March 03, 2021
  • Myrtle Beach, SC

PROJECT MANAGER VERY RESPONSIVE. HOUSE CLOSED ON DATE PROMISED

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales Rep Donald was very helpful every step of they way. WILLIAM the field manager went above and beyond to address every question and solve every problem i had during the whole process. If I had my choice of Field manager he would be at the top of

  • Michael L.
  • Verified HomeBuyer
  • March 03, 2021
  • Saint Cloud, FL

I would want them to know the house is more than worth the price and your field manager is one of the most important person during the building process. William really left a lasting impression on my wife and I.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Another perfect Pulte Home in Florida

  • Joanne J.
  • Verified HomeBuyer
  • March 03, 2021
  • Oakland, FL

Project Manager Mark did a better than perfect job managing the whole construction project to build an excellent home of top quality materials and design. If you are considering building a new home Pulte should be at the top of your list.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was completed on schedule.

  • Stephen J.
  • Verified HomeBuyer
  • March 03, 2021
  • Fort Myers, FL

Professionalism , honesty and good quality product.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying and making design decisions

  • Paulena B.
  • Verified HomeBuyer
  • March 03, 2021
  • Naperville, IL

Gina was great with sales and communication. Anthony and Nick have been helpful and responsive during and after building. Celeste made making design choices easy in the design center. While most of the work was high quality, the quality and neatness of a couple of the sub-contractors was not up to Pulte and our standards.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Once the paperwork was started, felt that the helpfulness was gone. Was not willing to help with my needs as a customer. When I bought it. It had just being started., felt like was not willing to help. Called several times about the meter hole by the mai.

  • Cherri L.
  • Verified HomeBuyer
  • March 03, 2021
  • Forney, TX

Daily I have to pick up trash left by construction that they toss water bottles and food items, that should be picked up

Pulte Homes responded:
We are so sorry to hear that our team did not provide excellent customer service. We would like to learn more so we can address this situation accordingly and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your experience along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Great genuine people

  • Jorge F.
  • Verified HomeBuyer
  • March 03, 2021
  • Richmond, TX

Sales agent along with builder were great people to work with. Highly attentive and going the extra mile on everything, made us feel VIP. Great quality build and happy with the full process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great price and good value

  • Richard L.
  • Verified HomeBuyer
  • March 03, 2021
  • St Augustine, FL

Great price and good value

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area