Pulte Homes Reviews

Overall, the experience has been good and the response from the Field Manager has been really great. However, some of the concerns that were reported earlier still need to be resolved like parquet finishing and repair, water leakage noise in living space, water leakage from dishwasher, cracks and peeling of plaster in some areas need to be addressed. On the external environment, the noise of running train, noise and dust from on going construction could be better managed.

Share your experience! What would you like other homeowners to know about this Builder? PulteGroup, Inc. offered significant value for money in comparison to the other communities that my wife and I toured. We never found another community in our area that provided the same offerings within a comparable price range; it was always significantly higher. We really valued PulteGroup, Inc.’s bright and spacious floor plans that provided 3-car garages and 10’ ceilings as standard features in our selected community as well as a wide range of structural and design options. Even before COVID-19 placed a new demand on home designs to support work from home or virtual learning, PulteGroup, Inc.’s plans had already accommodated these functions. We had previously built with PulteGroup, Inc. in the past and were very happy with our home. When we needed to relocate to another part of the city, our immediate reaction was to look for another PulteGroup, Inc. community. We were very pleased that within a 4 -year period we could tell that PulteGroup, Inc. had continued to innovate and develop their product and processes, and we built a home that was more energy efficient, boasted a wider range of design options and incorporated more advanced technology. During our build process we observed that the lots in our community continued to sell very quickly. In contrast, other communities that we had initially considered had a much slower rate of lot sales and were struggling to sell their spec homes. This provided additional confirmation for us that we had indeed made a wise investment in our PulteGroup, Inc. home. ... More

Excellent Customer service was the key since the beginning of all the Sales/Purchase process, therefore it was fluid almost zero stress. Great capacity to identify your needs and Pulte personnel does wahtever is need to comply with it. Excellenet relationship House Value -Vs- Quality. They frequently showed the progress of their commitmment sending communications & pictures regarding status and the better part they complied with the critical Date during rush time which was December.

Great sales and superintendent staff, but the lack of quality material is very apparent after living in the home for only 3 months. Almost as shocking is the lack of communication in regards to fixing the issues. Unacceptable for this price point, and a new home. We closed in November, and so far issues include.. AC unit, refrigerator, subfloor/flooring, concrete issue on the screened in porch, and numerous areas where its obviously lazy sub contractor work. We were quite liberal with our option selections, so very frustrating that these "upgraded" items are still sub par.

We like the location and the space of homes on lots. We were disappointed with lack of flexibility to change material. For example, we wanted the room off the kitchen (that was suggested for an office) to be a butler’s pantry. Pulte would not do this. We asked to leave the room so that we could make it what we want. Their response was no. Therefore, we have paid more money to have cabinets made and we are going to dispose of the cabinet and countertops that was installed. What a sinful waste of money and resources. There was only one option for the roof and limited (very similar to every other house in the neighborhood) color palette choices. The lighting selection was also limited and not attractive. ... More

All the Pulte people I worked with were very helpful throughout the process. The homes are some of the best designed and well thought out of all the builders you can choose from in the Phoenix area.

I thoroughly enjoyed the experience of buying my first home through Pulte Mortgage. They made everything easy and simple from the start. I was gently guided through the entire process, from the day I viewed a model to the day I closed. I cannot express how thankful I am for the patience and diligence of the team. Also, before I forget, MY HOME IS AMAZING!! I’ve been here 45 days now and I couldn’t be happier. No regrets!! I always want to buy from Pulte.

Purchased unit with the plans shown for the development. Those plans are now changing half way through the development process on the additional buildings. Bathrooms did not come with storage. Medicien cabinet or drawers really should be standard.

great house great neighborhood. guality materials and plan. couple minor issues at closing but Pulte being very responsive to correct. this is my second pulte home..i love it.

I’ve purchased 5 new homes. Pulte has been the worst in initial quality.

Overall experience was great. Project Manager was attentive and professional. He worked very hard to meet and in some cases, exceed our expectations. House was completed on schedule with minor punch list items.

The construction manager was very responsive to any questions/concerns and very thorough in his final walkthrough.

From the very beginning, whenever we expressed a concern it was dismissed as just being part of the process and that it would be taken care of later, but that wasn't the case. So now we have a fireplace that is crooked, a recycle drawer that isn't soft close and paint-splattered stonework.

Dean was great to work with. We had an issue with kitchen tile and he was Johnny on the spot

All questions and problems was answered and taken care of quickly.

Love the floor plan. Builder was very responsive and fixed all issues that arose after I moved to the house.

Do not go with the Pulte lender!!! They will make you jump through hurdles for the same rate another lender will offer you for free. We got our keys but we’re still sending them documentation. Watch everything in the build process. Take notes & stay on top of the construction manager to get stuff done!!

Good experience for a first time buyer

there is no such thing as craftsmanship in todays home construction all builders throw up the home and move on

Bill the construction Manager is amazing. He made me feel so confident in the pulte Brand. After this whole process I consider Bill to be a trusted family friend. Alejandro was great. He answered all my questions. Informed me of what would be the best options. He always gave great advice. Pulte should be honored to have such great people working in this company.

From the planning phase all the way through to our closing, we couldn't have been more satisfied with our home building process. Special shout out to Ben - our construction manager! (We'll never build another house again... but if we do, we want him to do it)

Our Project Manager, Scott R., provided expert knowledge and support that really eased the entire process for us and helped us understand every step thoroughly, as well as help us make informed decisions!

Pulte has great customer service and is quick to resolve issues.

The process seemed great, many promises were made... On the walk through day, nothing was on and we were assured all the touchups would be finished... Yet move in day, nothing was on and no touchups done. Keys didn't work, heater was reversed, garage tracks off, fridge water hookup never turned on (huge deal, still waiting on fridge repair to come move out the built in fridge just to turn it on and see if that's actually the problem... Takes two people apparently) basically they'll sell you the house and then good luck with any issues you find after.

The builder kept us informed, starting with the ground breaking, all the walk throughs; throughout closing. The builder was a professional.