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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15642 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15642 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

The horrible laborers that urinated in pvs pipes and in empty bottles in my home & the disgusting finish of the drywall and painting.

  • John M.
  • Verified HomeBuyer
  • February 02, 2021
  • Flemington, NJ

Stay away from Pulte Builders .... they use unqualified people to build your home.

Pulte Homes responded:
We are very concerned to hear that these things were discovered in your home. We would like to learn more so we can address this situation appropriately. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Pulte Homes - Very responsive and able to call immediately even for small issues

  • Sivasai V.
  • Verified HomeBuyer
  • February 02, 2021
  • Irvine, CA

Very responsive and able to call immediately even for small issues that I am sending.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Floorplans sold it for us!

  • Charles M.
  • Verified HomeBuyer
  • February 02, 2021
  • McKinney, TX

Not quite sure why I never built a new home before?? The process was straightforward and very affordable! We have been in our home for a little over a month with only one concern about the final check process. We love our home- the floorplan is perfect for us and 2700 sf really feels bigger than our previous 3200 sf home. We are happy with Pulte and hope to never have to build again, but when we do, we'll be checking in with Pulte!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - In general the quality is ok, it could’ve be better.

  • Jose' O.
  • Verified HomeBuyer
  • February 02, 2021
  • Houston, TX

In general the quality is ok, it could’ve be better. Response to solve quality issues very slow. Pulte QC need to improve.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Almost Custom Home

  • Angela Z.
  • Verified HomeBuyer
  • February 02, 2021
  • ALVA, FL

When you hear a big name builder you assume everyone gets the same stock house, not with Pulte. Pulte is as close as you can get to a custom builder without paying the custom build price. We were pleased at how many structural changes were offered. And the design center appointment will blow you away with the amount of style choices to pick from. Our Superintendent, Ed, was top notch the entire process. We a very happy with our new Pulte Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Well designed process reflects years of experience.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Austin, TX

Well designed process reflects years of experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Build floor plans, options, details and designs compared to similar

  • Adam M.
  • Verified HomeBuyer
  • February 02, 2021
  • Myrtle Beach, SC

Build floor plans, options, details and designs compared to similar builders in the Myrtle Beach area. A little more expensive as well but worth it for that curb appeal and "WOW" factor. Extremely happy with my Pulte home and love seeing the neighborhood grow with bunches of new homes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - We are happy with our home

  • Oladipo D.
  • Verified HomeBuyer
  • February 02, 2021
  • New Hill, NC

We are happy with our home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte’s people are awesome!

  • Bill K.
  • Verified HomeBuyer
  • February 02, 2021
  • Fort Myers, FL

The Pulte team provided a great home buying experience throughout the entire process from the sale through the build, financing, and closing of our new home. They exceeded all our expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I still have some outstanding issues that are being worked on.

  • Albert C.
  • Verified HomeBuyer
  • February 02, 2021
  • Orlando, FL

I still have some outstanding issues that are being worked on. Overall, most of my issues has been resolved.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - This is the most logical place to buy a home.

  • Andrew S.
  • Verified HomeBuyer
  • February 02, 2021
  • Jacksonville, FL

This is the most logical place to buy a home. You get the best value for a brand new home!!! Buy today!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall I am satisfied with my purchase.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • San Jose, CA

Overall I am satisfied with my purchase.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Pulte Homes - Great service all around!

  • Lanna P.
  • Verified HomeBuyer
  • February 02, 2021
  • Davenport, FL

Great service all around!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We had a wonderful home buying experience from the very first

  • Christopher R.
  • Verified HomeBuyer
  • February 02, 2021
  • Estero, FL

We had a wonderful home buying experience from the very first meeting with our sales rep Sammy! He was very informative and helped us out tremendously. Also - during the actual build , our field manager was Lester and he was just FANTASTIC. Lester is a very hard working individual who is there from early morning to the late hours of the evening checking in on the homes and solving issues. Lester is Truly a great asset to Pulte .

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Flawless Experience

  • Didier P.
  • Verified HomeBuyer
  • February 02, 2021
  • Dumfries, VA

From initial visit to closing, everything worked like clockwork. We were informed of all the progress and asked to make decisions at the right times. We particularly enjoyed the final walkthrough a few days before closing to show us how everything worked. We will definitely recommend Pulte to anybody who wants to purchase a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - excellent location and community; easy home buying process

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Lake Orion, MI

excellent location and community; easy home buying process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Pulte Homes - We were very happy with the entire process and our new home!

  • Tracey H.
  • Verified HomeBuyer
  • February 02, 2021
  • Las Vegas, NV

We were very happy with the entire process and our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy Home

  • Ravindranadh T.
  • Verified HomeBuyer
  • February 01, 2021
  • Riverview, FL

It's a good experience for me with Pulte throughout the home buying process, from site booking to moving into home! It's nice to rely on them as they guide you at each stage like sales associate while booking - design options - field manager @ construction site - pulte mortgage - closing and finally to warranty!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The process started out great then got worse and worse the further we got into the finished product.

  • Eric P.
  • Verified HomeBuyer
  • February 01, 2021
  • Louisville, KY

Our initial experience was fantastic. Anna was punctual, answered all our questions, and set reasonable expectations. Once the field managers became involved we began to have one issue after another. It was a series of over promise and under deliver, missed follow expectations, and empty promises. We still have a short list of repairs that were supposed to be completed prior to our closing. We have now been in our home 6 weeks and having to follow up repeatedly to get anything done. If we were to ever go through the process again we would not close until every item was complete as it has ...

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 1

Pulte Homes - Danny construction manager has been excellent and responsive

  • Shri V.
  • Verified HomeBuyer
  • February 01, 2021
  • Orlando, FL

Danny construction manager has been excellent and responsive

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Building the house was a nice and straight forward process.

  • Andrew C.
  • Verified HomeBuyer
  • February 01, 2021
  • Punta Gorda, FL

Building the house was a nice and straight forward process. Really responsive to any concerns and fixes right away

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - I like Pulte home design.

  • jayaprakash T.
  • Verified HomeBuyer
  • February 01, 2021
  • Mount Juliet, TN

I like Pulte home design.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - don't expect any communication after closing for warranty issues.

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2021
  • La Grange, KY

don't expect any communication after closing for warranty issues.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

the personthat builtthe was the best

  • Marcelle B.
  • Verified HomeBuyer
  • February 01, 2021
  • ALVA, FL

love my new home thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our home but Pulte only works when you still owe them something

  • Anonymous
  • Verified HomeBuyer
  • February 01, 2021
  • Hopkinton, MA

We were promised by Pulte that the open issues before closing are already managed by the time we were closing. We couldn’t verify it with the pandemic but it was all lies. Now it’s been 2 months and we still haven’t gotten what they already said is done, to be even looked at.

Pulte Homes responded:
We are so sorry to hear that you are dealing with unresolved concerns in your new home. We would like to learn more so we can assist accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. Thank you. ^AH

Total Score 2


Quality 4

Trustworthiness 4

Responsiveness 1

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