Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15643 homeowner reviews to learn why they are the right team to build your new home.
Pulte Homes
has 4 out of 5 stars overall
15643 Reviews
Customer Reviews
Sloppy
- Ian F.
- Verified HomeBuyer
- January 26, 2021
- San Antonio, TX
The workmanship is sloppy and lazy. All the finishes in our home look terrible and have issues. I’m terrified to think of things behind the walls that we can’t see. There’s no quality assurance and no follow up to reported issues. Do not build with Pulte. I wish I could move back to my DR Horton home.
Pulte Homes responded:
We are disappointed to hear that you are unhappy with your new home. We would like to learn more about your concerns so we can address them accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - It was easy considering buying in a pandemic.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- North Reading, MA
It was easy considering buying in a pandemic.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Sales lady Gita Adib was wonderful. The build went fast
- William F.
- Verified HomeBuyer
- January 26, 2021
- Estero, FL
Interior of home had minor imperfections. They didn’t paint laundry room ceiling. No light cover in master closet,
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Wonderful home-buying experience for a first time buyer.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Oakland, FL
Wonderful home-buying experience for a first time buyer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte Homes - Beautiful home, excellently made, would purchase again from them!!!
- Renee H.
- Verified HomeBuyer
- January 26, 2021
- Orlando, FL
Beautiful home, excellently made, would purchase again from them!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - It was a great experience.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Hendersonville, TN
It was a great experience. I would love to do it again but I found my forever home. <3
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Our construction manager was so helpful throughout the whole
- Gabriel G.
- Verified HomeBuyer
- January 26, 2021
- Katy, TX
Our construction manager was so helpful throughout the whole process and answered any and every question we had regardless of how small it was.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The entire process was amazing!
- Anthony M.
- Verified HomeBuyer
- January 26, 2021
- Myrtle Beach, SC
From the initial sales visit to the final walkthrough it was amazing. Minor issues after settlement are addressed quickly and without any pushback. Mortgage and insurance with Pulte made it a great package experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - During the construction process, Pulte representatives were responsive,
- Sylvia S.
- Verified HomeBuyer
- January 26, 2021
- Buda, TX
During the construction process, Pulte representatives were responsive, informed, and always willing to help. They encouraged my participation and feedback in the entire process, which helped me to know they wanted to do things right. Now that I’m in the house, it is everything I had hoped it would be. AND the builder reps are still responsive to my questions, which is comforting to know. These people are the best, and I feel very lucky to have chosen a Pulte home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - The timeliness and transparency of the process was great.
- Samantha M.
- Verified HomeBuyer
- January 26, 2021
- Minneapolis, MN
The timeliness and transparency of the process was great. Our construction manager (Kari) sent us weekly updates so we knew what was going on the entire process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte home owner
- Timothy N.
- Verified HomeBuyer
- January 26, 2021
- Charlotte, NC
Pulte has great project management. But there was small product issues found when settling in. Everything overall was smooth
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Pulte Homes - Absolutely great experience from beginning to end.
- Rachel R.
- Verified HomeBuyer
- January 26, 2021
- Fort Myers, FL
Absolutely great experience from beginning to end. Everyone was incredibly kind and knowledgeable. Wouldn't have asked for a better experience. Would give more stars if I could.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Excellent home , experience was great going through whole process
- Uday P.
- Verified HomeBuyer
- January 26, 2021
- Avon Lake, OH
Excellent home , experience was great going through whole process of building
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Open communications regarding building process
- Barbara C.
- Verified HomeBuyer
- January 26, 2021
- La Grange, KY
Experience the home building process and be aware of each phase of the process. Time and effort being involved in this will serve individual(s) regarding finished home. Take pictures along the way to help for any future projects you decide to make.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The communication was really great!
- Leslie T.
- Verified HomeBuyer
- January 26, 2021
- Noblesville, IN
This was our first time building a new home and I feel like Pulte did a great job making sure we understood time lines and expectations.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Pulte Homes - Please provide more choices for upgrade selections.
- Chiragkumar P.
- Verified HomeBuyer
- January 26, 2021
- Noblesville, IN
Please provide more choices for upgrade selections.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Quality build!
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Punta Gorda, FL
Great experience with Pulte Homes! Love our new home and community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Elevator sporadic functionality hindering moving in
- Malcolm C.
- Verified HomeBuyer
- January 26, 2021
- North Reading, MA
Well kept and reasonably quiet.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Working with and Carl has been great
- Davidson H.
- Verified HomeBuyer
- January 26, 2021
- North Brunswick, NJ
We love our new home and the price we paid wasn't cheap but you get what you pay for.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Pulte Homes - Still waiting pulte to solve all the issues that we found after
- Jhoan M.
- Verified HomeBuyer
- January 26, 2021
- Punta Gorda, FL
Still waiting pulte to solve all the issues that we found after closing
Pulte Homes responded:
We are sorry that you are experiencing unresolved concerns with your new home but would be happy to escalate these for you. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH
Total Score 2
Quality 4
Trustworthiness 4
Responsiveness 3
Pulte Homes - Overall positive experience with typical build quality issues
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Bluffton, SC
Overall positive experience with typical build quality issues for mass-market homebuilder.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
The sales agents, walkthrough rep and closing agents were extremely helpful.
- Anonymous
- Verified HomeBuyer
- January 26, 2021
- Boca Raton, FL
Beautiful home, no amenities, low quality appliances.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Value
- Kay W.
- Verified HomeBuyer
- January 26, 2021
- Fort Myers, FL
I appreciated the sales team working to get as much of the “extras” for me as possible, while respecting my budget. The Construction Manager was great to work with. Also, the follow up has been on track.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
N/A
- Annette N.
- Verified HomeBuyer
- January 26, 2021
- New Hill, NC
We are still enjoying the NewHome , just haven’t got into issue s yet
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Great comunication and attention to details. Quick to respond and helped resolve issues in a timely manner.
- Frank G.
- Verified HomeBuyer
- January 26, 2021
- Galena, OH
We had a wonderful experience with Tiffany, Josh and their teams. We had a ton of questions and they were eager to help. They assisted us where possible and helped point us in the direction to someone who could help if they couldn't. They were professional and always supportive throughout the process. We really enjoyed it and love our house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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