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Pulte Homes Reviews
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What Homeowners Have to Say About Pulte Homes.
Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15643 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Pulte Homes - If you are looking for a new construction home, this is the best
- Anonymous
- Verified HomeBuyer
- January 07, 2021
- Riverview, FL
If you are looking for a new construction home, this is the best company you can shop for!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Experience, OK Product
- Ryan W.
- Verified HomeBuyer
- January 07, 2021
- Galena, OH
Pulte has great home designs and floor plans. Staff were very attentive to our needs and answered lots of questions/concerns along the way. Now we have been in our home for 2 months, craftsman ship of the drywall and painters is mediocre at best.. very hit and miss.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Pulte Homes - As of right now my 30 day to do list is still not completed from
- Scott S.
- Verified HomeBuyer
- January 07, 2021
- Estero, FL
As of right now my 30 day to do list is still not completed from the contractor I was scheduled mid December and had very little work completed between the two days. Now rescheduled for January 22. Don’t know why I get pushed back a later date. Just completed it PULTE and I will give you all five stars. Rich has been awesome....
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Pulte put us thru a lot stress, by demanding dead lines on situations
- John R.
- Verified HomeBuyer
- January 07, 2021
- Eastvale, CA
Pulte put us thru a lot stress, by demanding dead lines on situations that were beyond our control. Promises on the home were not kept, The communication between your departments like your lending department and sales office was extremely poor. I was told that concrete was going to be placed on the Side of the home, and later denied.
Pulte Homes responded:
We are disappointed to hear that you had a frustrating experience building your home with us. We sincerely apologize for the stress you have experienced and would like to learn how we can help. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Pulte Homes - We love our house, but we feel like some of the work was sub-par.
- Bobbi B.
- Verified HomeBuyer
- January 07, 2021
- Delaware, OH
We love our house, but we feel like some of the work was sub-par. For instance, the paint isn't precise in some areas, the trim boards have some gaps, and some outlets keep tripping the breaker from just using the vacuum. Also, for the price we paid, I feel like the finishes should be a little bit higher grade than what we got.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Everything was done virtually, due to the Pandemic
- Robert H.
- Verified HomeBuyer
- January 07, 2021
- Naples, FL
Pulte had an exact schedule to go by, and everyone stayed with, communication was excellent
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - Unique house.
- Rodolfo S.
- Verified HomeBuyer
- January 07, 2021
- McKinney, TX
Unique house. Great floor plans !!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They had great communication!
- Emilly S.
- Verified HomeBuyer
- January 07, 2021
- Houston, TX
Everyone that I worked with was great! I was informed of all of the building steps and updates every week and was very happy with the end result.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
great job
- Eliomar B.
- Verified HomeBuyer
- January 07, 2021
- Katy, TX
GOOD GOOD GOOD GOOD GOOD
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
When a time frame for building is set, you can always bet you home will beat done one time.
- Timothy B.
- Verified HomeBuyer
- January 07, 2021
- McKinney, TX
Pulte has provided the best in building, I've ever seen. Quality is what I ask for, and quality is what we got from begging.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Good quality, I recommend it.
- Felipe M.
- Verified HomeBuyer
- January 06, 2021
- Oakland, FL
Good quality, I recommend it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Design of the home, professionalism and attentiveness of the staff, thoroughness of inspections, strong communication
- Anonymous
- Verified HomeBuyer
- January 06, 2021
- Estero, FL
I am a first time homeowner and my experience with Pulte nothing short of excitement and done with ease. All of the support and care from the staff made it a truly enjoyable experience. Pulte is nothing but trustworthy and dependable. I know they have built me a wonderful new home!
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Pulte Homes - fast response but small issues at home
- Enbo W.
- Verified HomeBuyer
- January 06, 2021
- San Jose, CA
fast response but small issues at home
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
The Home styles
- Roger C.
- Verified HomeBuyer
- January 06, 2021
- Calabash, NC
They committed to complete the build by a certain date and it was completed on time with minimal punch list items. We love the neighborhood, beautiful setting, and great neighbors.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Everyone involved made the buying/building experience easy and fun.
- William B.
- Verified HomeBuyer
- January 06, 2021
- Wheaton, IL
We worked with Sales, Design Studio, Mortgage Title, and Construction. All departments worked well together and frequently followed up to see how everything was going.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Our project manager Scott, was amazing! He did a great job communicating with use even throughout lockdown and Covid.
- Tara R.
- Verified HomeBuyer
- January 06, 2021
- Pickerington, OH
We would recommend Pulte to any of our friends and family. Even when comparing prices of "update" with other builder, we felt we really got a great house of high quality for a great price as well as a great mortgage rate.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Project manager immediately addressed all of our concerns
- Anonymous
- Verified HomeBuyer
- January 06, 2021
- Bloomingdale, IL
Beautifully build homes using high quality material
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Everyone we dealt with was very helpful
- Thomas A.
- Verified HomeBuyer
- January 06, 2021
- Las Vegas, NV
The process was made easy with all the online interactive software
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very professional very helpful good customer service also I’m
- Shweta S.
- Verified HomeBuyer
- January 06, 2021
- SAN ANTONIO, TX
Very professional very helpful good customer service also I’m happy for you brought our first house with Pulte we are really happy with them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Terrible Customer Service
- Anonymous
- Verified HomeBuyer
- January 06, 2021
- Brentwood, CA
The Customer Service is terrible. They tell you what you want to hear then nothing gets fixed. I am very disappointed and let down by Pulte.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Pulte Homes - There was some hiccups because of COVID-19, otherwise everything
- Maninder S.
- Verified HomeBuyer
- January 06, 2021
- Plainfield, IN
There was some hiccups because of COVID-19, otherwise everything was fine
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - I really enjoyed how Pulte walkted me through the entire process
- Amelia G.
- Verified HomeBuyer
- January 06, 2021
- Plainfield, IN
I really enjoyed how Pulte walkted me through the entire process as a first time home builder. From the lady at the model home to the lead contractor it was a pleasure. Thank you !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professional staff that worked hard to accommodate the buyer
- Michael M.
- Verified HomeBuyer
- January 06, 2021
- Hollywood, FL
My wife and I had limited time to find a home in a safe / up and coming location in Broward County. We met Cierra on short notice at the Hill Crest sales office. In a most professional manner presented all options that fit our time scale. Within our time frame, she found us a homesite, selected upgrades and set us on our way to closing. This is our second Pulte home. We are very happy with both. I would recommend anyone considering a new home to include Pulte in their selection process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Well known home builder
- Neil L.
- Verified HomeBuyer
- January 06, 2021
- Estero, FL
This is my third Pulte home. I would have liked to have seen more flexibility with choices and changes. For example, we wanted to make a change to the tile on top of our spa, after the home was started, and we were told no. The pool company was willing to make the change since it was started....but Pulte sales said no. Pulte needs to be more flexible and offer some higher quality upgrades.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Good in some Aspects and Horrible in others
- Richard S.
- Verified HomeBuyer
- January 06, 2021
- Wesley Chapel, FL
The sales, closing and mortgage aspect were great. Getting the items on the punch list from the closing on November 2 and walk thru which happened about a month prior to closing as the date changed are still not completed after several emails and calls. The closet doors are just now getting painted and the wall is not square so I have a gap on the top. several tiles not repaired only a band aid patch placed that will wear off quickly. Dust everywhere from the shower floor being redone due to poor quality. Our kitchen eating area was tore up and retiled along with a space in the office, ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
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