Pulte Homes Reviews

The building experience from beginning to end was a pleasant experience due to the quality of the staff, their communication and follow up. We love our new home and glad we made this decision

Everything has been pretty seamless so far. I do like the build quality.

A one service from sales, project manager, loan and title.

The house we purchased is well built and craftsmanship excellent!

Pulte has been a very pleasant experience, we are please with the product they deliver. The materials they use to build are great quality and for most part everything has fulfilled our needs.

They made my experience as a first time buyer phenomenal! Would suggest them to my friends and family

That’s great experience to buy the house. I would recommend any of my friends to buy pulte house.

Love my home. Fits my family well

The construction manger delayed the closing and promised to fix a list of unfinished/half finished items. he never did. We paid a lot of money for this house trusting Pulte, now we have to pay extra to fix the problems on a new house!

The home was delivered to me 6 weeks later than original closing date with so many problems. It is 8 weeks and I am still getting things fixed in the home. To give an example the door knows were placed on backwards and I was stuck in the bathroom for over 1 hour. I finally got the refrigerator and it is also broken . The floors were full of paint (fixed and cleaned they look great now). So many other issues who puts in a bath tub without sealing around it. The AC was broken. Among so many other issues. They are fixing everything but taking time from work is not conducive anymore

My experience as a buyer was enhanced by the Pulte personnel. These knowledgeable professionals impressed me with their timely responses to questions and concerns all of which were addressed to my satisfaction. Three cheers!

Our salesman Brian did a great job sending us photos weekly on the progress of our new home. Since we live 3 hours away this was greatly appreciated.

Lacking a bit in the customer service area. Mainly after completion of the home...

Finally we own our own home and it is beautiful.

Pleased with home and follow up from Pulte staff

Resolving issues is very slow.

Clean and quiet it was worth the wait during the covid

Excellent use of space and comfortable design

Terrible issues on day one

A lot of issues have been noted since we moved in on 27Jan2021. -Plumbing issues - several occasions. Flooded my whole powder room, living room. leaking thru kitchen flood light due to water going thru overflow in master bedroom -responsiveness to issues - very non-cholent and careless attitude -a couple defects i noticed and have reported that is still not addressed. overall, not impressed.

The home buying experience is okay. The builder's lender involved some high fees so we didn't choose them. The closing day was okay, but all the documents were delayed so we did not receive community gate access nor trash bins until 6-8 weeks after we moved in. The wood floor and doors are not quality material, chip off easily only a few weeks after moved in. The irrigation valve was broken and Pulte insurance would not take care of it and their management are using freezing weather as excuses. We understand that Pulte home prices are slightly lower than other builders, but quality is not that good given the overall price we paid. Will look for options other than Pulte home in the future. ... More

The home buying process was painless, from the design to signing the mortgage. Pulte offers lot of designs to fit your needs and are really responsive to your needs. Unfortunately, there were some things that were not done before closing, and now now it seems I cannot get a hold of anyone. Maintenance workers miss scheduled appointment and there was no followup. I am disappointed that these fixes fell through especially because I was reassured things would be taken care of quickly.

Very good experience with professional people

Jimmy did a great job communicating. Kept me informed. My main issue is the the cost of upgrades. I know there is a mark up but the prices are 10x.

We love the floorplan and design of our new home. Unfortunately, there has been one significant issue after another since our closing. The lack of response and attentiveness to major issues (flooding due to improper appliance installation requiring the replacement of our entire kitchen wood floors in the first week, electrical systems melting due to improper fireplace installation, front porch requiring complete demolition and re-pouring of concrete just to name a few) has left us shocked. Pendant lights showed up to be installed two months after closing, and they are pendants that we did not select and have never seen before. We are going on another month of trying to get the correct pendants installed with no progress or commitments from Pulte. Everyone we work with just points at each other to "investigate" issues but nothing ever gets done. Everyday we have a feeling of what next in our brand new home. In no way would I recommend Pulte homes to a family member or close friend looking to build a new home. ... More