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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15643 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15643 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Builder should hire subcontractors that will put more attention

  • Babu A.
  • Verified HomeBuyer
  • December 04, 2020
  • Orlando, FL

Builder should hire subcontractors that will put more attention to details and final completion before handing over the property.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Pulte Homes - No good finishing, moved closing date 3 times with 5 days of

  • Anonymous
  • Verified HomeBuyer
  • December 04, 2020
  • Liberty Hill, TX

No good finishing, moved closing date 3 times with 5 days of anticipation. No communication between branches.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 2

High expectations were met

  • Christopher B.
  • Verified HomeBuyer
  • December 04, 2020
  • Wheaton, IL

From the Sales Manager at our development to the Field Manager to the trades used to build our home, we had a very good experience. Any questions were answered promptly. You could sense that the Pulte team wanted to give you a quality home and for you, the consumer, to be happy and satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Had a great buying experience with Pulte Homes.

  • Alan L.
  • Verified HomeBuyer
  • December 02, 2020
  • Austin, TX

Had a great buying experience with Pulte Homes. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 0

Responsiveness 0

Willing to help us reach our goal.

  • Roderic W.
  • Verified HomeBuyer
  • December 02, 2020
  • Venus, TX

Pulte worked with us to get us into the house we needed after our home was destroyed in a fire.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I was kept updated about the construction process.

  • Thomas G.
  • Verified HomeBuyer
  • December 02, 2020
  • Riverview, FL

The process can require some personal time, but it is well worth it.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - great experience, we love our new home

  • Kenneth C.
  • Verified HomeBuyer
  • December 02, 2020
  • Estero, FL

great experience, we love our new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Floors were dirty day after closing on moving day.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Santa Fe, NM

Work list was not completed before closing. Calls to realtor and title company were not returned after closing.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Promptness and very informative

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Dumfries, VA

My home buying experience with Pulte Homes was a great one. Staff was prompt in responding to my questions and were very information regarding questions asked about my new community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The construction aspect! We had a great Field Manager and the process of the actual house build was great!

  • David W.
  • Verified HomeBuyer
  • December 02, 2020
  • Buckeye, AZ

Pulte made our home purchase smooth and enjoyable. We had a great experience with the whole Pulte team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The Pulte rep.

  • Robert S.
  • Verified HomeBuyer
  • December 02, 2020
  • Haslet, TX

The Pulte rep. was very responsive to the few flaws and omissions we identified in the house

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Excellent communication and timely work

  • Ross M.
  • Verified HomeBuyer
  • December 02, 2020
  • Huntersville, NC

Our experience building with Pulte Homes honestly could not have been better. From the very beginning, communication was very important to me and the entire team was on it! As a Realtor myself, I know what I'm looking for from a builder for my clients and only wish that everyone I have ever worked with was as attentive to my client's needs as Pulte was to ours!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great experience with an awesome builder!

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Canton, GA

Great experience with an awesome builder!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They treat their customers with respect and appreciation.

  • Leigh D.
  • Verified HomeBuyer
  • December 02, 2020
  • Fishers, IN

Fairly easy process. I've always heard that building a house was a nightmare. This was not my experience. Any issues that came up were addressed in a timely manner. Communication was clear.....it may take a day or two to hear back on something....but this crew is slammed busy so that didn't bother me. Finding a lot of cosmetic drywall issues now that I'm living in the house, but will get these handled at my 1 yr inspection. Other minor issues have been addressed in a timely manner. My advice is to visit often and inspect even more. Catch things as early as you can to avoid any major ...

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Excellent service from David

  • Christopher R.
  • Verified HomeBuyer
  • December 02, 2020
  • McKinney, TX

Our home buying experience was exceptional thanks to David. He made sure that any concerns we had were addressed in a timely manner. Every step of the process was a pleasure!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - We worked with a great team during our buying and building process.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Houston, TX

We worked with a great team during our buying and building process.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - The entire experience from start to finish has exceeded my expectations.

  • Anonymous
  • Verified HomeBuyer
  • December 02, 2020
  • Fort Mill, SC

The entire experience from start to finish has exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - To many major issues within 2 weeks after closing roof leak,

  • Joseph P.
  • Verified HomeBuyer
  • December 02, 2020
  • Naples, FL

To many major issues within 2 weeks after closing roof leak, 2 different granite color on island also water line crossed for filtered water connected to shower not fridge. Then had to cut hole in drywall to repair. These items should never happen in a supposedly quality home!!! I will give credit to them for getting on items for repairs thou warranty people been real good on getting repairs done.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

structured buying experience

  • Mark N.
  • Verified HomeBuyer
  • December 02, 2020
  • La Grange, KY

Pulte has the home buying process down to a science.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

My overall experience was very good. There were some communication issues with the design center.

  • Linda G.
  • Verified HomeBuyer
  • December 01, 2020
  • Fuquay Varina, NC

I understand that I was supposed to get a survey about my Pulte finance team and my Project Manager. I never got those and would really like someone from Pulte to call me regarding this.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Pulte Homes - Given the fact that we bought a home during the peak of covid19,

  • David S.
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Lauderdale, FL

Given the fact that we bought a home during the peak of covid19, the overall experience from the salesperson to the general contractor in charge of building our home was pretty great. There have a been a few surprises since moving in. However, the response time to resolve those issues has been A+.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Unreliable and poor attention to detail.

  • Taylor T.
  • Verified HomeBuyer
  • December 01, 2020
  • San Antonio, TX

Do not close on your house until you have had several “final” walkthroughs. I have been in my house a month now, and every day I am finding a new issue. They cut corners, their attention detail is horrible, the craftsmanship for every aspect of my house is subpar. I was told to expect the quality work done on the mode home, what I received is far from that. I wish I never would have closed on the home with Pulte. I would recommend anyone looking at purchasing a new Pulte home to look around at other builders first. If you decide to go with Pulte, I would recommend you do as many walkthroughs ...

Pulte Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing unresolved concerns. We would like to learn more so we can escalate this situation and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AH

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

Pulte Homes - Great with a few hiccups

  • Alex T.
  • Verified HomeBuyer
  • December 01, 2020
  • Houston, TX

Overall it has been a great experience. However, there have been a few things around the house that they could have just done right the first time instead of having to request fixes. For example, my cabinet crown molding was a slightly different color than my cabinets. You can visually tell just by looking at it, so not sure why it wasn't installed right the first time. That being said, they have been amazing at fixing any issues big or small that I bring to them.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte Homes - Too many issues to detail

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Hanover, MD

Too many issues to detail

Pulte Homes responded:
We are so sorry to hear that you have issues with your new home. We would like to learn more so we can address the situation accordingly. If you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information we would greatly appreciate it. ^AH

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Extremely responsive and organized

  • Karri M.
  • Verified HomeBuyer
  • December 01, 2020
  • Las Vegas, NV

Building a home can be stressful. But with Pulte they explain every step of the way. If something needs attention the construction manager is just a text away. Super personal service!! Pulte made a “house” our home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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