Pulte Homes Reviews

We are very happy about buying our new home with Pulte. They delivered a top quality home with great customer service in every step of the buying process.

We love our new house and the floorplan, Martin Ray. It's very open and spacious along with several enclosed rooms on the main floor. Be sure to get the sunroom and the upstairs to lower your cost per sq ft. for eventual resale. If you are over 62 and have a nest egg, the HECM financing is unbelievable. Our salesman, Jay and construction manager, Jayson were excellent. The only negatives were a couple of the door placements that opened the wrong way. Also, the appliances were not very high quality. Whirlpool dishwasher died in 1st month, garbage disposal is noisy and slow, Whirlpool refrigerator ice maker needed fixing. ... More

Tyler the construction manager is very responsive and accommodating. Also, the issue for clogged toilet has been addressed promptly.

We have been in a Pulte house for the last 25+ years, and while it has had it's good and bad points, we were VERY impressed with the "state of the art" Pulte builders. Outstanding floorplans that we didn't see (even similar) elsewhere were significant to us as well as was their "across the board" attention to detail. Specifically, from the time we first started to discuss our "ideal retirement house" to AFTER we closed, the Pulte staff was excellent. The sales staff (Matt) did FAR more than other builders' sales staffs do, and the PM (Rob, whose personal attention to detail was scary sometimes) delivered to spec and on time, have to be among the best in their fields; and were certainly the best we have ever dealt with (and I was a multi-million dollar quota sales guy and one point in my career and also was a PMI PMP for more that 17 years; so it's not like I don't know what performance in those disciplines is). I can't say enough good things about our experience with Pulte, and how happy we are with our new house. ... More

Great home, for a great price!

Design center ruined our bathroom and kitchen design . The lack of trust is an understatement , the GSM that handled the escalated issues with the design flaws and the designers mistakes did nothing. The blame game is bestowed on the buyer and not your design team as what your GSM tells the buyer . Pulte mortgage as the neighbors called it is a joke with the last minute games and delaying tactics . I can go on and on but what does this solve ? You should ask your GSM , never once offered an apology or a concession to our missing wall oven and list of items that are deficient to our needs . What a shame with Pulte . Poor leadership .. ... More

Overall, I have a very good experience with this out of state home buying with Pulte Home. Everything is convenient and efficient finished by timely manner. Thank you.

My sales person I worked with was GREAT. She went above and beyond to help me with issues that she normally would not be associated with. Can not say enough good things about Nicole. Mike was also nice to work with. He took care of several things I wanted done before closing. It was nice to have people that was willing to help me since I lived out of state during construction of my home.

The entire purchasing and build process was smooth

Pulte Mortgage and Title were a disaster.

We had our Pulte house built while living in another state for the entire build process. All of the Pulte employees were amazing and always responded to our calls and emails. The field manager was the best with sending us weekly updates with progress pictures and timeline expectations. We even closed on the exact day that they told us from the beginning estimates close date! Fantastic area and we absolutely love our house!

Deciding to build our retirement home we toured many neighborhoods to not only choose a great location, but also helped us zero in on the builder choice. Seeing the quality of planning with Pulte neighborhoods, prompted us to stop at the model home to work through an initial home planning process with Matt at Blue Ridge Creek. From that moment on, we were "catered to" as new home builders, working through the many questions to be answered and decisions to be made. Then being introduced to Nick our Construction Manager, who initially walked us through the timetable and various decision timelines, and visually kept us updated on progress with weekly emails including pictures of our build process. This was exgtremely helpful since we were from out of town with only occasional visits to the site. The finalization and closing process with Aaron and the Pulte Mortgage group and closing team also went smoothly. A very professional experience with great people and we are now happily ensconced in our new home! ... More

This was my first time buying new construction and the things that stood out the most about my experience were the professionalism and great service from the Pulte team involved in my purchase. If I had any questions or concerns on any aspect of the purchase/build, whether it be the upgrade options, mortgage process, construction phase they were addressed almost immediately. Great overall team effort.

Pulte Builders are the best! They had my best interest at heart and helped me with my sale from start to finish which helped me tremendously being an out-of-towner. I would highly recommend Pulte Homes for their workmanship.

We love our home and are exceptionally pleased with it. There have been a few issues, but between the project manager and warranty consultant, things get fixed pretty quickly. The difficult part of the home building/buying is we lived in VA while the home was in TX. Until the last 2 months, it was difficult to get updates on the home. The final project manager was the best in keeping us informed.

The members of the Pulte Homes, are very helpful and the service it’s great.

it was not a bad experience, communication takes longer

This was overall a good experience. They are definitely one of the most experienced home builders I have come across

My project manager had way too many homes. It was evident in the responsiveness and ability to keep up with issues. There were a few hiccups along the way that I had to stay on top off, but the painters are a disaster. It was ridiculous what was missed and how many times they had to come back. By the time we closed, I basically just gave up. I’m also disappointed that the ceiling/attic isn’t strong enough to support any storage. I would like to attach some indoor gym equipment for kids to the walls and ceiling, but Im scared the roof would fall down..even though I was able to put something similar in my last house without issues. I don’t regret buying the house, but I’m left feeling disappointed. ... More

Whenever we had any questions about anything dealing with the construction to the purchase to even after the closing, Pulte was more than eager to assist us in either answering a question or acting on a concern, immediately. We consider Pulte to be an excellent partner in the building of a new home. And would highly recommend them to our friends and family.

Worst experience. Would never build with Pulte ever again. Had to visit the house every day to make sure house was completed properly and on schedule. Had to go above site manager’s head on multiple occasions to his boss to make sure proper repairs were completed. Initial Electrical and plumbing done incorrectly in the kitchen, no water to the dishwasher, multiple cabinets damaged, windows leaked at the time of closing and then charged $700 in late closing fees because I wouldn’t sign until windows were repaired. Told me since I didn’t find it during the walk through it was my fault. I could go on with even more issues. Do not build with Pulte. ... More

Really happy with my new home.

Pulte is a good builder and we feel happy we went with Pulte - our field manager was very helpful and responsive!

Great experience, great support from field manager Chris and Sales Cam. Also great service from Pulte mortgage team.

definition of excellent one stop shopping from agent, designer, project manager, mortgage and financing through homeowners insurance - seemless all tje way through