Pulte Homes Reviews

Closing was stressful. Underwriter was still asking for documents the day before scheduled close. Lots of issues on the initial inspection that weren’t addressed. Still lots of issues to take care of on the 30 day inspection. Not great quality of workmanship. Lots of paint splatter from walls to ceiling

Sales staff was great field mgr very good Product choice is substandard and workmanship needs improvement

I do love my new home! The design, features and options are exceptional! I believe there could be improvement in the final stages of completion before closing. The house had paint paint drips on the floor tile throughout the house, the washer was not fully installed causing a flood during the first load and the house was not properly cleaned prior to move in. A Pulte punch-out team would be ideal to to take care of these concerns prior to move in. The warranty manager has efficiently addressed most of the concerns identified after moving in.

The process was smooth and I have no complaints.

Design center options over priced and limited options. You can get the upgrades from other parties for a third or more less with more options. Getting issues resolved takes one to two weeks, sometimes requiring me to follow up for eta.

Pulte Mortgage requires a lot of disclosures when you purchase from them. And at the end, they sell your loan. I’m still waiting on a 30 day walkthrough after 6 weeks of living in my home. It’s time consuming to get your issues looked at and discussed with the builder. Pulte does build a beautiful home though.

Nathan, Ray, and Justin all made our first home a great experience and one we would do again with Pulte.

Responsive through the purchase and responsive post the purchase as well. After sales makes a ton of difference in the experience.

Seems like you need to upgrade everything or you get cheap materials. All can lights in house flicker. Electrician saud it is the lowest quality bulbs. Nothing they can do. Just one example. They red tape stuff during walk thru but, seems later just remove tape and say it got fixed.

Beautiful home we love it

The journey itself for a new build, learned numerous things!

Workmanship is worst and buyer has to find all the issues.. at one point we are exhausted finding issues and working with them to fix it.

Some of the employees are very unprofessional. The home to be considered high quality or value has a lot of errors or not good quality of work.

He was on top of what was happening to the home as it was being built. Very knowledgeable about what he goes on with the construction of the house. He is a joy to work with.

Our home buying experience with Pulte was great. Tiffany the sales representative and Josh the Field Manager really did a great job and was extremely fun to work with. The quality of the workmanship and materials at this point I would have to rate somewhere in the middle. I absolutely love the home however, the paint and drywall in several areas needs to be corrected. In addition, to smaller items. Trustworthiness, again Josh was great and he always completed the task how he said he would. As our primary point of contact he was great to work with! The reason for only 3 stars is because of my interaction with HVAC company that came out to my home to complete our warranty issue. The guy was extremely rude and I asked him to leave. Value for the price we paid. Perhaps this is more of a reflection of the Columbus Ohio housing market. But from an investment perspective, the base price of our home has increased by 30k since Feb. In addition, the 2 appraisals that we had completed in July and August by two different banks ( we found better pricing outside of Pulte Mortgage that they couldn't match) was 40K higher than our purchase price! With our home being the third closing in the new section; and with the majority of closings happening over the next three to four months I would assume our value will increase significantly! Responsiveness to issues. Like any new home you're going to notice items once you actually get into the house. Our home is no exception to this rule. Several items I'm still waiting to get corrected. But I trust that they'll be done soon. The HVAC sub was useless but Pulte Warranty did offer to come out and review the issues that I'm having. Nothing too major but at this price point I expect to have issues remedied fairly quickly. ... More

I was very pleased with the entire Pulte home buying process from sales to after home completion warranty follow-up. All the Pulte reps were professional and responsive. Pulte has the home building process down to a science and the execution was mostly excellence. Anything requiring follow-up was completion in a timely manner after I notified customer service. I am very happy we purchased a Pulte home

Great experience would truly recommend it to friends and family.

I was a first time home buyer Pulte made the process so smooth and easy for my wife and I

Steven has been great but other than Steven this is been a not very good experience for a house we spent almost a $1,000,000 on. We had a water issue the first night we moved in and flooded our basement bedroom over 5 weeks ago. We still do not have padding and carpet on the floor and nobody is responding to our please for fixing this. Steven is trying but he’s not getting very far either. There’s other issues in our downstairs kitchenette with paint on the cabinets and we asked this to be resolved over a month ago - and still nothing - crickets!! I understand times are trying with COVID but for the money spent not very happy at the moment!! ... More

We have built several homes, but never from a distance. Initial contact and questions were handled. Decisions made by Pulte during construction were questionable and we were never consulted. Now decisions and construction quality are "our problems". We understand getting the best price, and Pulte did good with that, however the cost in attention to detail is higher than we would have liked. Still happy with the design, but we will be "fixing" our NEW home for some time to come.

I’m not happy with the craftsmanship of the work done in the house. I feel like the whole building process was rushing and affected the final product. All contractors came to do their job and run to the next place without proper quality assurance. My experience was a constant effort to tell Pulte to fix things according to my standard expectations of buying a new house (considering this is the third house I bought). And finally, the materials used were traditional. Nothing special regarding the materials used.

Overall, Pulte was fine. We are one of the first homes on our street, and the contractors and trades working on the other houses do not respect our property line, and play their radio (music) way too loud!

Pulte is very reliable and time cautious

Home buying experience was very smooth and Pulte representatives were there every step of the process to either answer questions or provide recommendations when requested. I would recommend Pulte to everyone looking to buy a home out in the market

Overall satisfaction is good. Getting trade contractors back to resolve issues taking much longer than expected