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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 12962 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 3.9 out of 5 stars in All Areas

12962 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.8

Trustworthiness 3.9

Value 3.9

Responsiveness 3.8

Customer Reviews

Best Home Buying Experience Ever

  • Tammy R.
  • Verified HomeBuyer
  • December 16, 2025
  • Las Vegas, NV

From the moment we walked into the office, Todd our salesperson was terrific. Understood exactly what we wanted and when we would need to be able to move-in. Had our dream house right there. Made the process very easy. Big thanks to Gage, out construction foreman - kept us informed every step of the way, sent & answered emails in a timely manner :) This level of detail and personalization is amazing. As for our new home..it literally is our dream home - the workmanship is beautiful, attention was paid to details, they delivered above on the quality, and we are definitely in love with our ...

Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear that Todd understood your needs right from the start and helped you find the perfect home, and that Gage kept you informed every step of the way with timely communication and personal attention! It’s amazing to know that the craftsmanship and quality exceeded your expectations and that your new home truly feels like your dream home. We greatly appreciate your kind words and are so glad your entire journey was a 5-star experience from start to finish! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

very well

  • Timothy H.
  • Verified HomeBuyer
  • December 15, 2025
  • Cottage Grove, MN

Everyone was polite, had a sense of humor and was very knowledgeable.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive experience with us yesterday! It's wonderful to know that everyone you interacted with was polite and knowledgeable. Congratulations on your new home, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied

  • Scott P.
  • Verified HomeBuyer
  • December 15, 2025
  • Elizabeth, CO

Lisa did and awesome job showing the models, neighborhoods and design option from our first visit until we closed on our new home!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Lisa did an awesome job guiding you through the models, neighborhoods, and design options from your very first visit all the way to closing! We truly appreciate your kind words and are so glad she helped make your homebuying experience a great one. Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Freddi C.
  • Verified HomeBuyer
  • December 15, 2025
  • La Marque, TX

Bradley was awesome! Everyone we dealt with answered all questions and made the entire home buying process simple.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a wonderful home buying experience with Bradley! It's wonderful to know that our team was responsive to your questions and concerns. We appreciate your kind words, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home

  • Sumon R.
  • Verified HomeBuyer
  • December 15, 2025
  • Wesley Chapel, FL

The quality of house is good and the buying experience was smooth. The team was responsive before and after the closing

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a great experience while working with our team! It's wonderful to know that you found the process to be smooth and our team was responsive to your questions and concerns! We appreciate your kind words, enjoy! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Entire Pulte home buying process

  • Arthur J.
  • Verified HomeBuyer
  • December 15, 2025
  • Johns Island, SC

Great experience start to finish and Pulte people made it easy. People like Hannah, Anjelika, and Anne-Mishoe treat their customers like kings. All the Pulte people we encountered were first class and pros at what they do. After we moved in , we can say we truly have a quality home. There is nothing about the entire Pulte process that I would change.

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that every step of the process was smooth and that team members like Hannah, Anjelika, and Anne-Mishoe made you feel truly valued! It’s great to know that everyone you met was professional, first-class, and helped make the journey easy. Enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Start to finish top notch experience

  • Jessica C.
  • Verified HomeBuyer
  • December 14, 2025
  • Plain City, OH

From day one until current day the entire process of buying with pulse has been first class. The entire sales team, mortgage team, construction team, and now service team are amazing. The craftsmanship is amazing. I couldn't be happier with the home and the price for the quality and upgrades. If I have a choice, I wpuld always chose Pulte.

Pulte Homes responded:
Thank you for sharing your wonderful experience. We’re thrilled to hear that every step, from sales and mortgage to construction and service, has been amazing! It’s great to know you’re so happy with the craftsmanship, quality, and value of your home. We truly appreciate your trust in us and are honored that you would choose us again! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Less knowledge of city ordinance.

  • Umang W.
  • Verified HomeBuyer
  • December 14, 2025
  • Thonotosassa, FL

Irrigation advice was wrong. City permission only one time two days four minutes. Mine was set two times seven days forty minutes. Which results in thousands dollars bill. You paid upto closing. Please pay until correction cause it is not my fault. Regards

Pulte Homes responded:
Thank you for bringing this to our attention. We’re very sorry to hear that you were given incorrect irrigation guidance, especially since it led to a significant increase in your water bill. If the settings advised were not in line with the city’s permitted schedule, we understand why you feel this should be corrected. We’d welcome the opportunity to review the situation and discuss how we can help make this right. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic construction manager

  • Glenn S.
  • Verified HomeBuyer
  • December 13, 2025
  • Saratoga, CA

The construction manager I worked with could not have been better. Not only was he very responsive and able to answer all my questions and concerns, he guided me though the build process in a way that made me very confident that I was making a good investment and purchasing a quality home for myself and my family.

Pulte Homes responded:
Thank you for sharing your experience! We’re thrilled to hear that your construction manager provided exceptional support, responding quickly, answering all your questions, and guiding you through each step of the build! It’s wonderful to know that his communication and expertise gave you confidence in your investment and in the quality of your new home. We truly appreciate your kind words! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A 5-STAR RATING DOESN'T SUFFICE!

  • Monique H.
  • Verified HomeBuyer
  • December 11, 2025
  • McDonough, GA

I have had an amazing experience being a Pulte home owner. Even after being settled in for about 2 months the staff are very responsive to any questions or assistance that I've needed. A Pulte home is the way to go!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A great place to live.

  • Patricia L.
  • Verified HomeBuyer
  • December 11, 2025
  • Saint Augustine, FL

My new home is beautiful

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you are enjoying your new home and the community! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good communication and relationship.

  • Anonymous
  • Verified HomeBuyer
  • December 11, 2025
  • San Antonio, TX

Beautiful building and well-constructed. Home feeling is very good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience and quality workmanship

  • Thomas H.
  • Verified HomeBuyer
  • December 10, 2025
  • Elizabeth, CO

Recently purchased a new build in Independence. Great experience with Michelle in Pulte sales and the mortgage financing representatives, and excellent communications and interactions with the on-site construction superintendents Tyler and Jeremy during the entire construction process. The team was quick to respond to any of our concerns and questions throughout the build, and we are very pleased with the final product.

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that Michelle and the mortgage team made the sales and financing process smooth, and that Tyler and Jeremy provided excellent communication and support throughout construction! It’s wonderful to know your questions and concerns were addressed quickly and that you’re very pleased with your new home. We truly appreciate your kind words and are glad you had such a positive experience! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Weekly Updates

  • Mark T.
  • Verified HomeBuyer
  • December 10, 2025
  • Clinton Township, MI

Our sales rep did a great job updating us regularly from signing and commitment through design. Once the dirt started moving, the production manager on site kept us well informed regularly about the building phase. He often sent us photos along the way too. Two months in, we are enjoying our new condo! No major problems or concerns to report and we feel confident that should any issues do arise, Pulse will address them through the ten year umbrella warranty included in our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Carlos

  • Carlos L.
  • Verified HomeBuyer
  • December 10, 2025
  • Orlando, FL

The experience with Pulte was great though the buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent!

  • Janet N.
  • Verified HomeBuyer
  • December 10, 2025
  • Melbourne, FL

My buying experience was excellent! The sales team, design consultant, and the construction team were extremely knowledgeable, supportive and very friendly! They responded quickly to all of my questions and walked me through the entire process. This was my first new construction home and I was very impressed with the way everything was handled! I have a beautiful home that was built with the highest of quality! I love my new Pulte home and I definitely recommend Pulte to anyone and everyone who wants to buy or build a new home!

Pulte Homes responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that the sales team, design consultant, and construction team were knowledgeable, supportive, and responsive throughout your first new-construction journey! It’s great to know that the process was smooth and that you’re impressed with the quality of your beautiful new home. We truly appreciate your recommendation and are so glad you’re loving your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Site manager Walk Thru

  • Reiji S.
  • Verified HomeBuyer
  • December 09, 2025
  • Las Vegas, NV

Very polite direct to point discussed details and pointed out specifics of what still is pending Great pleasure dealing with him

Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience while working with your site manager! It's great to know that he was polite and kept you informed. We appreciate your kind words, enjoy your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ahmed

  • Saynab A.
  • Verified HomeBuyer
  • December 09, 2025
  • Rogers, MN

Very nice house thank you

Pulte Homes responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience and are happy with your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We love our Pulte home!

  • Kathryn M.
  • Verified HomeBuyer
  • December 09, 2025
  • NAPLES, FL

The home buying process at Pulte was transparent and professional. Pulte kept us informed from the time we signed our contract until we closed and we love our new home. We had one issue post closing and Pulte fixed the problem within a few hours.

Pulte Homes responded:
Thank you for sharing your feedback with us. We’re delighted to hear that the homebuying process was transparent, professional, and that you felt well-informed from contract to closing! It’s wonderful to know you love your new home and that our team was able to resolve your post-closing issue so quickly. Congratulations on your new home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality, Very Few Isssues

  • Stanley P.
  • Verified HomeBuyer
  • December 09, 2025
  • Bonita Springs, FL

We've been in our new home for about 2 months now. So far, we have found very few issues, and any we have found have been addressed promptly and professionaly.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that after two months in your new home, you’ve found very few issues and that anything that has come up has been handled promptly! We truly appreciate your feedback and are here for you anytime you need support. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with Pulte at Briarwood Reserve to date

  • Steven H.
  • Verified HomeBuyer
  • December 09, 2025
  • Spartanburg, SC

Before purchase, we paid for a professional inspector to do a full inspection on our home and they only found two minor issues that were easily resolved before closing. We've lived here just over two months and have had no problems. One issue (not a problem) needed to be addressed and the construction manager, Charlie, took care of it quickly. If we did have an actual problem, I feel confident Pulte would take care of it in a timely manner. The extended warranties available to Pulte homeowners on the appliances is a nice plus.

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your pre-purchase inspection found only minor issues and that everything was resolved before closing. It’s wonderful to know that your first two months in the home have been trouble-free and that Charlie was quick to address the one item you needed help with. We appreciate your confidence in our team and appreciate your kind words! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Warranty

  • Jacob B.
  • Verified HomeBuyer
  • December 09, 2025
  • Baytown, TX

The buying experience was great, but it’s the warranty experience afterwords. There is a lack of communication in that department. I have brought things to my warranty person in the first week of owning the new home and those items are still not fixed. It took multiple times just for the vendors to show up. We would set times and dates and people would no-show with no communication that they wouldn’t make it. This showed us how much Pulte and there vendors cared about our time and home. I bought this home with Pulte due to the warranty process I was told about and how great it was. Come to ...

Pulte Homes responded:
Thank you for sharing your experience. We’re glad to hear that your buying process went so well and that your construction manager and sales team provided great support, but we’re truly sorry that your warranty experience has not reflected the same level of care. We appreciate you bringing this to our attention and want to escalate this to leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Michael heading up the warranty issues has been more than anytime that I have had an issue. He gets back to me immediately, asks appropriate questions, and then sets up a game plan to take care of my problems.

  • Thomas M.
  • Verified HomeBuyer
  • December 09, 2025
  • Lemont, IL

Pulte has a business model they follow to ensure that each step of the construction process is completed to the owners’ specifications. We felt that we were always involved in this process and that they would answer any questions that we had along the way. We have been in the house for two months now, and feel that it is well constructed, quiet, and well maintained on the outside. I’m looking forward to many years in this home.

Pulte Homes responded:
Thank you for sharing your experience. We're delighted to hear how responsive and supportive Michael has been with your warranty needs, and it’s wonderful to know he consistently follows through with clear communication and solutions! We’re also glad that our construction process made you feel involved, informed, and confident from start to finish. It’s great to hear that after two months, you’re enjoying a well-constructed, quiet home, and we hope you continue to enjoy it for many years to come! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Purchasing a Home With Pulte

  • Thomas F.
  • Verified HomeBuyer
  • December 09, 2025
  • North Port, FL

We couldn't be happier with our experience in purchasing our house from Pulte. Everyone involved from the salesperson to the house inspector to the financial people were available to answer our questions 24/7 and made our purchase as easy and stress-free as possible. There were no last-minute surprises and all of the information needed and shared was upfront. I would absolutely recommend working with Pulte Homes if you're looking to purchase a home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New to Jacksonville

  • Blake W.
  • Verified HomeBuyer
  • December 09, 2025
  • Green Cove Springs, FL

Monica and the team made me feel welcomed, could not have picked a better home builder and neighborhood

Pulte Homes responded:
Thank you for sharing your experience. We’re thrilled to hear that Monica and the team made you feel so welcomed! It’s wonderful to know you’re happy with both your new home and the neighborhood. We truly appreciate your kind words and are glad you’re feeling right at home! ^KH

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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