Pulte Homes Reviews

The whole process went smooth. Our home was finished on time and there was good communication along the way.

We had great success working with Ellen in sales and Peter as the PM. We are very happy with them and their attention to our concerns and questions. We continue to be frustrated with the paint, texture, tile, door, electrical, appliance, etc.. work the subcontractors completed too quickly and with poor effort and attention to simple detail.

The entire Pulte team has been wonderful to work with. Thanks for your attention to detail and support.

Sales office was very helpful, thing would have been without the virus problem

We love our house!

So far so good. Great building experience

Beginning when I decided to purchase this home, the Pulte employees have been responsive to all my questions and concerns. My Field Manager answered every email quickly and made me feel that I had a primary role in the building of my home. Now that I am here, I am thrilled with my home, my neighborhood and community.

Follow up to correct deficiencies was bad. I felt like I was chasing the project manager to get things done..its ok ..I just did it myself..shutters that we paid for didn't get installed and took forever to get a schedule..not happy at all..

Great Workmanship, timely and trustworthy for the price paid.

The home building process was good. Had few minor issues before the closing which the field manager had taken into account and said he would get them fixed. But the field manager has only done a few and still lot more left to fix, but he does not respond to emails anymore.

Overall the house is great but there have been many issues and many warranty calls within the first month of ownership. The house was rushed to be completed and it very clearly shows. The field managers we worked with were great and I don't have anything negative to say about them. Our sales rep wasn't very responsive or helpful though.

Great community and friendly people

The "celebration walk" and the closing date is too short, the list to fix things identified during the walk was not 100% completed but we still have to check the "complete to my satisfaction" in order to have the closing signed and we can moving in a.s.a.p. I still have 2 issues not solve yet after the closing. For seniors not familiar with online app from the computer, don't expect help from the foreman to solve these issues for you, even a simple ones. The responsiveness to the issues after closing is almost none.

The experience was ok overall, but the main detractor was the horrible mortgage process. Poor communication and a flood of last minute document request was extremely frustrating and made me want to abandon the sale altogether. I’ve since purchased another home two doors down and I am SERIOUSLY CONSIDERING WALKING AWAY FROM THE BUILD AND LOSING MY MONEY. The quality of materials is horrible. The pace of construction is slow. The craftsmanship is awful...and I MEAN AWFUL! It’s a home for my mother, and I wouldn’t live in it. They changed framers and it shows. The two story house going up next door has better materials and is being constructed quicker, cleaner, and with far better craftsmanship. I want someone from Pulte to call me and schedule a visit, because I am exploring ways to walk away from this project, at a substantial loss. I am beyond furious when I as a consumer have to walk into a house that’s being framed and tell a framer they put a wall where a door was supposed to be. Additionally, tell them the back patio door was installed in the garage. Headers missing, shoddy workmanship, inconsistent installation of moisture barrier, ceiling joists not installed, trash lumber inside the structure, supports still up because the framing has been halted or done half assed, mud and dirt all over the structure...and the list goes on. ... More

They doesn't have good experience in building homes, especially Land Scaping. One of the worst house we got.

Delays is correcting issues discovered since Day 1. External HVAC system installed in the wrong place - was promised it would be moved before move in Day. It's not. Poorly installed HVAC system caused water leak that damage carpets. Still has not been repaired. I understand COVID problems, but yet the contractors who are supposed to fix the problems are actively working new construction in the development. Customer service promises fixes, but just not seeing any progress.

Wonderful always helpful great service

Poo quality building.

great quality and focus on making sure all issues are addressed

The sales representative for Pulte was very helpful and kept us updated throughout the building process. After closing ~ as with most new homes ~ there are issues that need to be addressed. Most vendors address these issues in a reasonable amount of time.

Having expected better build quality than I would have had with WCI or Lennar, I was surprised that obvious quality problems were not remedied before the final walk-through. An obviously mis-cut tile was missed by the construction team, so there was a visible gap between the tile and kitchen cabinet. There were also scratches on most of the windows in the house. Given how much I paid for hurricane-proof windows, that was disappointing and rather upsetting.

Field managers tell you what you want to hear but do not follow through with service requests. Multiple items that should have been taken care of before closing were not and still are not 3 months later. COVID has caused some understandable delays but the company is not up front with communication and realistic time frames. Also no one is managing the many companies involved during the move in period and the homeowner is left to fend for themselves, to keep on top of contractors to complete a task.

Over all I am happy to have a home but they rush yo build the home and are sloppy with there craftsmanship. When we walkthrough the home with the site manager, he tells us to mark area with red tape and they will come back and fix it. They never fix it but the removed the tape as if they did. The site manager rushed us to fill out a survey. Saying the home was complete. He kept bothering us to fill it out. Once I filled it out. I didn’t hear anything back for him. We still have problems with the home. I font know what to do

Home quality and finishing together with responsiveness to warranty issues can be much better.

My family and I moved to Florida from NJ during the pandemic, sight unseen. Carly made us feel very comfortable in the process. I would highly recommend.