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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15644 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15644 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

2nd Pulte Home

  • Paul R.
  • Verified HomeBuyer
  • September 25, 2020
  • Canton, MI

This is our 2nd time purchasing a Pulte home and are very pleased with it. The project managers, Mike & Mike, were very pleasant to work with and had no problem adding a few adjustments along the way to accommodate our needs. The workmanship throughout is very good. We are overall very pleased with the design and workmanship of our new Pulte Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Will never buy another pulte home

  • Anonymous
  • Verified HomeBuyer
  • September 21, 2020
  • Las Vegas, NV

Stay away

Pulte Homes responded:
We are so sorry to hear that your experience has led you to not recommend our homes. If there are any outstanding concerns we can assist with or any additional information you would like to provide, please feel free to email customersupport@pultegroup.com and please include your address and contact information. Thank you. ^AS

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

Episode

  • Malik F.
  • Verified HomeBuyer
  • September 21, 2020
  • Irvine, CA

Paul and John have been the best in helping us out with all our needs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall excellent

  • Wajid H.
  • Verified HomeBuyer
  • September 21, 2020
  • Naperville, IL

Over all great experience other than few mis communication regarding contract and what was included in contract, like simple things, only one garage door opener instead of two. Building a half million house and then leaving one garage as manual without telling or informing or giving it as an option. Over all still I would say 5/5 in almost every department. More so due to interaction with Nick, he has been great help. He is straightforward and very helpful at same time. Its because of him that over all experience for me has been the best.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Pulte Homes - Quick and easy transaction.

  • Krikor A.
  • Verified HomeBuyer
  • September 19, 2020
  • North Reading, MA

Quick and easy transaction. However, a few things to be fixed in the unit are taking a long time to get fixed.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Great quality home that is of a reasonable price!

  • Siddhartha S.
  • Verified HomeBuyer
  • September 19, 2020
  • Bloomingdale, IL

Great quality home that is of a reasonable price and is beautiful! Up until now, any issues are timely addressed by warranty as well.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very good builder.

  • Mekdes y.
  • Verified HomeBuyer
  • September 19, 2020
  • Lake Elmo, MN

Very good builder.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

First time homebuyer

  • Carl V.
  • Verified HomeBuyer
  • September 18, 2020
  • Milpitas, CA

There are some minor issues with the house, but overall, after 1 month, I'm pretty happy with the purchase. Pulte has been pretty responsive, even during the time of COVID, so I would recommend them. The buying process was extremely easy and surprised me.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte delivered and we enjoyed the wholep process.

  • Zachary S.
  • Verified HomeBuyer
  • September 16, 2020
  • Buda, TX

My wife and I genuinely enjoyed every meeting, every walkthrough, and every step of the process of building with Pulte. Our sales agent, builder manager, and mortgage consultant were all friendly, professional, and we felt taken care of throughout the whole build. Glad we chose Pulte!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - William our building manager was off the chart great!

  • Bryan S.
  • Verified HomeBuyer
  • September 16, 2020
  • Saint Cloud, FL

William our building manager was off the chart great!!!! He is truly an asset!!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy with warranty response

  • Ricardo A.
  • Verified HomeBuyer
  • September 16, 2020
  • Saint Cloud, FL

Not quick response to construction issues before or after the closing.

Pulte Homes responded:
We are so sorry to hear that our response has not been excellent. If there are any unresolved concerns we can assist with, please feel free to email a brief summary along with your address and contact information to customersupport@pultegroup.com. ^AS

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Love My new home

  • Sara E.
  • Verified HomeBuyer
  • September 16, 2020
  • Orlando, FL

The only issue I am having is that there is a water issue behind my townhouse which is going to need to be remediated With a drainage system of some sort.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Unresponsive

  • Abhijit J.
  • Verified HomeBuyer
  • September 16, 2020
  • Fort Mill, SC

Already sent emails on this

Pulte Homes responded:
We are so sorry to hear that our team has not been responsive to your concerns. We would be happy to look into the situation if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

LibertyTrace

  • Anonymous
  • Verified HomeBuyer
  • September 16, 2020
  • Powell, OH

I am really disappointed with the quality and service. - Poor material and quality - Closing process is flawed; you will have not have enough time to inspect the house.

Pulte Homes responded:
We are so sorry to hear that you are disappointed with the quality of your new home. We would be happy to look into the situation further and address any outstanding concerns accordingly. If you could please send a brief summary of your concerns along with your address and contact information to customersupport@pultegroup.com we would greatly appreciate it. ^AS

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Poor quality workmanship, material and responsiveness

  • Susanto N.
  • Verified HomeBuyer
  • September 16, 2020
  • San Antonio, TX

Really poor, cheap and low quality both material and workmanship. Very disappointed and regret chooses this neighborhood. All other reviews that I seen on google and etc is true. Moved here not even 2 month concrete at patio is cracked and leak plumbing near garage door. Hopefully this not happen to other people/buyer because we spend a lot of money and we don’t get what we expected. Always lot a good promise at the beginning, but the truth is way different. Good question, It’s brand NEW HOMES guys, why have a lot an issue? Hope someone take this seriously.

Pulte Homes responded:
We are so sorry to hear that you have had a disappointing experience and are dealing with unresolved concerns. We would like to look into this situation further and would appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

3rd home built in our life..this ones the charm

  • Ronald G.
  • Verified HomeBuyer
  • September 15, 2020
  • Buckeye, AZ

This is our 3rd home being built over the years and this is by far the best home in aspects of quality and in Pulte's handling of all issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Have been in our home 2 months now and are enjoying it.

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2020
  • Mount Juliet, TN

Have been in our home 2 months now and are enjoying it. Would recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Antonio G.
  • Verified HomeBuyer
  • September 15, 2020
  • Albuquerque, NM

excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kind of satisfied

  • Susan K.
  • Verified HomeBuyer
  • September 15, 2020
  • Forney, TX

The home is great. I wish Pulte would put a blind on the glass section of the back foot. It’s very difficult to obtain something to cover the glass for privacy. Also at least paint the garage so it does not look old on the walls. Thank you.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - I submitted a review.

  • Elaine R.
  • Verified HomeBuyer
  • September 15, 2020
  • Albuquerque, NM

I submitted a review. Guess If you don’t have all 100 % positive words it gets rejected and says contains legally sensitive content so therefore won’t be found anymore reviews. My mom isn’t happy that she spend 3000 for an unsafe service door.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Developer is good but some contractors who build the house really bad!

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2020
  • Hollywood, FL

Developer is good but some contractors who build the house are really bad! Unfortunately a lot of thinks in the house are bad! Quality of the job done for paint, door installation are bad! Painting walls without covering the floor. Pulte need to check people they are hiring to build the house. They will fix everything but you have only 30 days to do that! Everything else is good!

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Pulte team is responsive and has provided great services

  • Anonymous
  • Verified HomeBuyer
  • September 15, 2020
  • Fairfax, VA

Overall positive new home experience with Pulte team's quality services in timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - The process was a great experience and we really enjoy our new

  • Floyd R.
  • Verified HomeBuyer
  • September 15, 2020
  • Spring, TX

The process was a great experience and we really enjoy our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall, a great experience

  • David S.
  • Verified HomeBuyer
  • September 15, 2020
  • Apollo Beach, FL

Our home was an inventory home so wasn’t involved with the actual build process. Very pleased with everything and the finishes selected. Craftsmanship is great. Have already recommended Pulte to some other people. My sister and brother-in-law liked our house/location so much that they decided to build right down the street from me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Varunkumar A.
  • Verified HomeBuyer
  • September 15, 2020
  • Milpitas, CA

Good and seamless experience in home purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

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