Pulte Homes Reviews

Working through the warranty process for some things that have needed fixing and it is taking a long time to get fixed. There is a lack of communication and I am having to consistently follow up.

From the initial deposit transaction to the closing and moving into our new house, Pulte and all its employees have been fantastic. We have found Pulte to be very responsive even after the closing We are enjoying our new home and would recommend Pulte to our family and friends.

Overall it's a nice house. Quality of materials used in the home could be better for the price paid. Workmanship is a bit sloppy. Builder has stopped responding to fix simple issues in the home that are under warranty once we closed on the house.

Built the home as mentioned during the initial meeting. Built with nice materials and followed all the standards. Couple of small findings here and there but those are negligible. Overall had good experiences with pulte and definitely recommend to friends.

house is great! the pre and post construction customer service has been outstanding!

Was really pleased with the entire process. The house was completed on time and we were very satisfied with our foreman.

We had a great experience with Pulte. Any issues they arose were always quickly addressed. We were always kept informed about the process. We enjoyed building with them and are so happy to be home :)

Pulte was working with me while the building process of the house was taking place (The Landings at Cherry Hill Village, Canton MI); right before the closing (on the same day) however, I was asked to accept the house as it was -OR- postpone the scheduled closing to a future TBD date. Some of the promises that were made through the building process were never addressed (did not honor their word, their promise). We did not have a choice to push the closing out as the moving from our previous house was already contracted. Once I have taken ownership of the house my requests continue to be open without a clear day on when these open issues will be resolved... Pulte has ignored my (many) phone calls, without even having one single phone call in return. It seems that once you are inside the house, Pulte "Warranty" only exists in an email address. I could not submit my "satisfaction" survey right after taking ownership of the house (I would not like to think the glitches in their survey systems were "coincidentally failing" when I tried to submit my dissatisfaction scores in their survey. ... More

An easy experience.

Overall good value. Makes sure you do pre-closing inspection and get a commitment as to when things will be fixed. Hooking up to the internet is a nightmare but not a Pulte issue.

the home is well built. Our contractor in charge was excellent, consciousenscenous. Kept updated on progress. The final walk through yielded very few and only slight cosmetic issues which were corrected quickly. It is a beautiful home, well built and priced well.

great customer service. Staff were helpful and made the process easier less stressful

I 100% recommend to find a new home with Pulte, very satisfied

Love the home!

It was a wonderful home.

The only suggestion that I have is that you go through the entire process of initial consultation, the smart home consultation and the design team consultation and then allow the buyer a week to finalize their decisions. This allows the buyer time to review in case they want to make final adjustments on the final product price.

Beautiful, well made home in a wonderful community!

Overall, it’s the housing and development is amazing. However, now that we have closed and moved in and noticed some damages that we wouldn’t have seen during the walk through, there has been very little responsiveness to issues and not a lot of help addressing concerns.

Great design and functionality. Excellent customer service.

Pulte hit a home run here. They built my 4 bed + den/3.1 bath in just four months. I visited almost daily to check out the progress. The worksite was always kept exceptionally clean. Whenever I had questions about the construction/methods, my site manager was very quick to reply, setting my mind at ease. I've heard horror stories about other builders, so, I'm glad Pulte was at the helm here. If I built in the future, I would not hesitate to build with Pulte!

This place our new residence is more than a place to call home. It’s place of new beginnings in this complex, new friends, everyone is so friendly. The grounds are beautiful with the atmosphere of the woods around us. My wife and I love living here, it’s nice and quiet.

The building process was pleasant and seamless and the result was a well constructed home.

Our builder was great at communication and responsive to the few issues we encountered.

We were told that we should pick Pulte Title to do the closing because being part of the parent company the things go much more smoothly. Lie. Total lie. Our final walkthrough was scheduled after the closing and the keys to the house were not given to us for two full days after the closing. And then when we needed repairs done, we simply did not get any response for weeks, and got service only after we escalated the matters to senior management.

The quality of work is very disappointing and for the price we paid we expected something much better