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Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15644 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15644 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Pulte Homes - Very helpful

  • Derek T.
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

Very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Quality and Professionalism

  • Martin S.
  • Verified HomeBuyer
  • September 08, 2020
  • Peachtree City, GA

The Pulte team of designers, construction managers, trades personnel, sales and financial specialists are committed to making your home buying experience stress free and truly enjoyable. All are consummate professionals working diligently to keep you informed and a participant in all phases of construction through to closing. All workmanship is of highest caliber and should there be an issue it is immediately addressed. Pulte homes are a great choice for the new home buyer or the downsized!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superb Quality and Service

  • Regina F.
  • Verified HomeBuyer
  • September 08, 2020
  • Fort Myers, FL

We purchased our home from a state 3000 miles away and it was one of the easiest homes we have built. During the sales process in selecting options Lance & Abby were professional, knowledgeable and very patient with our questions and concerns. They took the time to sent photos and information for us to feel comfortable with our selections. During the construction process Patrick took extra care in walking us through, via phone and video chats to walk through every detail of our home during the construction process. We were very impressed with quality and care taken to prepare our home for ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Aloravita

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Peoria, AZ

Poor workmanship

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

review

  • Sadasivan S.
  • Verified HomeBuyer
  • September 08, 2020
  • Milpitas, CA

It was a good buying experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

1st month Experience

  • Satheesh V.
  • Verified HomeBuyer
  • September 08, 2020
  • Phoenix, AZ

The whole process from booking till closing was really good and clean with Pulte. They kept all information open and informed. I moved in 1 month back and we are happy so far with overall build quality and we had great experience of buying the home from Pulte Homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - It is really funny that they erected the dry wall in two days

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Apex, NC

It is really funny that they erected the dry wall in two days and then took 2.5 months to fix the errors made in dry wall. Though the errors were corrected after fight, I wasted lot of time in follwoing this up. There is no gaurantee that the higher up will listen to you. If you are new home owner, make sure that you inspect every day progress. If you don't, they will work on their own and dump on you. Overall, I got home, nice and clean; but I after LOTS of affords.

Total Score 3


Quality 4

Trustworthiness 5

Responsiveness 1

Pulte experience

  • Rosilyn S.
  • Verified HomeBuyer
  • September 08, 2020
  • Houston, TX

I am overall happy with my purchase. There has been some subpar and sloppy work found but I am working on getting it corrected.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Pulte Homes - Had much higher expectations for Pulte.

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Eastvale, CA

Had much higher expectations for Pulte. As much as we love our house there are so many flaws in the construction.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

A quality, but expensive, home

  • Ryan M.
  • Verified HomeBuyer
  • September 08, 2020
  • Austin, TX

Pros: Overall, I'm pleased with my new home. The fact that it is a new build gives me features not found otherwise in this area like an open floor plan and tall ceilings. The quality of the build seems great. No real issues with Pulte construction. Cons: Any upgrades they charge you tremendously over market value. As an example, I had wood flooring put in. The same flooring through Pulte would have cost over $60k as an upgrade charge. Having a third party come in after closing and demolish all the flooring Pulte put in and put in quality wood cost $20k. If you extrapolate that upcharge ...

Total Score 4


Quality 4

Trustworthiness 0

Responsiveness 0

Worst home builder I ever met

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Long Beach, CA

The sales person was friendly and prompt but everything else about the purchase process was terrible. Pulte made dozens of mistakes from sending emails to the wrong address (misspelled my email) to communication mistakes so bad you wonder if they were deliberate. Some upgrades we chose were poorly represented and we got things we didn’t like in the upgrade yet Pulte refuses to adjust them. After signing off the final walk through Pulte refuses to make final repairs as noted with blue tape during the walk even a month after we moved in. They also left dirt all over the house. Horrible ...

Pulte Homes responded:
While we are pleased to hear that you had a good experience with our sales team, we are sorry that you had a negative experience otherwise. We thank you for taking the time to share this feedback so we can share it with leadership. If there is anything specific we can help with or any additional information you would like to provide, please don't hesitate to reach out to us at customersupport@pultegroup.com. ^AS

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall a very nice experience

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Winter Garden, FL

Thank you for building my new home. I’m slowly getting unpacked. The builder team is very nice and good about communications. They will do whatever they can as quickly as they can if you have requests or concerns. The contractors work could be done a bit better for the price paid.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Neat and Clean Work

  • Pervaiz K.
  • Verified HomeBuyer
  • September 08, 2020
  • Orlando, FL

They have Great TEAM who did the entire home building very interesting step by step process with me we love that so if there is something we didn’t like it we could change it, thanks to everyone in Pulte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Siddharth M.
  • Verified HomeBuyer
  • September 08, 2020
  • Bothell, WA

The overall experience has been outstanding with Pulte so far!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent work

  • Artur M.
  • Verified HomeBuyer
  • September 08, 2020
  • Fort Mill, SC

Great job has been done.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Homes - Overall good experience.

  • Nirupama K.
  • Verified HomeBuyer
  • September 08, 2020
  • Hopkinton, MA

Overall good experience..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great First Time Building Experience

  • Yessenia S.
  • Verified HomeBuyer
  • September 08, 2020
  • Avon Lake, OH

From Sales to Closing - what a great experience! We love our new home!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very nice experience from start to end

  • Syed S.
  • Verified HomeBuyer
  • September 08, 2020
  • Plain City, OH

The experience was extremely satisfying. On schedule despite the pandemic and very responsive throughput the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Some issues once we moved in to our townhouse

  • Randy B.
  • Verified HomeBuyer
  • September 08, 2020
  • Germantown, MD

1. First, we do really like our new house! These are some issues (not deal-breakers) that we have encountered after we moved in: 2. Very little closet space and storage space. 3. The house seems to be better suited to very tall people (the shelf in the shower is too high to be useable and the showerhead is too tall for my wife to adjust, the cabinets in the kitchen are too high to be used without a stepstool, the closet organizers are too tall to be useable for my wife - a person who is 5 ft 2 in - Even the shelf in the laundry is too tall.) 4. The closet organizers are not adjustable or ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Pulte Homes - Make sure to pick out all your options and review everything,

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Fort Lauderdale, FL

Make sure to pick out all your options and review everything, don’t be rushed. It’s your money, wish I could go back and make some changes!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Helpful and make your job easy

  • Seetaramamurty K.
  • Verified HomeBuyer
  • September 08, 2020
  • Powell, OH

Title department is good. They expalin everything indetail, as a first time buyer It was very helpful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Pickerington, OH

We absolutely love our new home, such a family friendly open floor plan with great use of square footage. Our Pulte rep was very clear on upgrade prices from the beginning so we knew exactly what to expect. Construction stayed on schedule even during the pandemic. While we’ve only been in our home a few months, so far it’s been amazing and we’d highly recommend Pulte to anyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our 1st Pulte Home!

  • Heather C.
  • Verified HomeBuyer
  • September 08, 2020
  • Aubrey, TX

We love our new home, Pulte was very attentive to every detail that we saw that we didn't think was perfection and made it the way we wanted our home. Some communication was a bit slow, but it was answered eventually.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Pulte Homes - Way too many issues to explain right now, and I will not refer

  • Lauren C.
  • Verified HomeBuyer
  • September 08, 2020
  • Louisville, KY

Way too many issues to explain right now, and I will not refer them to anyone!

Pulte Homes responded:
We are disappointed to hear that you have unresolved concerns with your new home. We would like to learn more and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Disappointed

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Schertz, TX

Thought this would be a smooth move in. It was not. House was not complete and promises to fix took too long. Features paid for were not in place and were found at a later time. Some repairs are still needed after a month here.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

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