Pulte Homes Reviews

Our new Pulte home is beautiful! The design options to choose from were plentiful. We are pleased with the Pulte staff; from the sale office, to the field manager, to the builders. Highly recommend.

Our Pulte home here in Berkshire Forest was completed on time by a team of professionals that really listened to our needs. From the day we walked in the sales’ office to construction to closing and to our final move a month ago, every step went smoothly. Questions and minor issues were addressed quickly. Moving from out of state during a pandemic was extremely stressful, but the entire Pulte team eased our worries, had a sense of humor, and treated us like family. My only tip for new home buyers would be to live close by or visit your home site frequently during construction, especially after framing. Then you can see progress and make changes if you have to. ... More

I was impressed throughout the entire build. The site was clean, if I pointed something out that needed to be fixed it was fixed in a very timely manner, warranty department is very responsive.

We have owned many older homes in our lives but this home is our first new home. All of the people that we have worked with have been very helpful and the few problems ( and I mean very few ) that we have had they have taken care of quickly. We will recommend Pulte to anyone looking to buy a home.

Never again should you let your house close before the builder has completed each and everything without anything pending. Even something as little as putting a nail in the wall. Because once your home is closed, forget about getting those items done. The project manager will not respond to any emails or calls. My yard was graded and seeded with lawn but had significant amount of concrete rocks and stones. In fact there were more rocks then mud. Upon raising up the issue with the Project Manager- he said this is how they do all the yards, which is a lie- as I had seen other Homes done in my neighborhood and saw them bring fresh mud in and removing the stone filled mud while grading. If you settle for their response and give you stone filled mud- good lick watering your lawn- yard will never hold water for long, will have water everyday to keep the lawn alive. Houses are extremely poorly insulated- meaning you can hear thing said any room if you are sitting in a living room. My paid upgrade for basement bathroom rough in was wrongly measured and placed 4” off then actual location. I regretfully settled and agreed to make the project managers life easy as it would involve cutting concrete. Now with them not responding, I wish I had not settled and make them do it the way it was suppose to. The sump pump in basement was installed 90ft away from its actual location as shown in the building print. Meaning if you have unfinished basement, they will put anything anywhere according to their convenience and whatever makes it cheaper for them. You must stick to the drawings and have them move any wrongly placed items. Now the list is long so I must stop here and end the review. But Do not CLOSE IF YOUR HOUSE IS NOT DONE TO YIUR LIKING. No matter what they say. ... More

very responsive builder.

Everything was done as promised

Everything has been great and we are so happy in our new home

I have had nothing but issues since the day I moved into this house. For the amount of money I paid, I should not be experiencing so many electrical issues. Not impressed at all.

We have lived in the house for five weeks. I have a leaking pipe, Cracked driveway, and a leak in our basement.

Builder is very responsive to our concerns!

Wonderful experience, we are so in love with our new home!

House was built in a timely manner. The quality of workmanship of the trades they hire is Very Sub Par. Work is very poor quality and the Pulte Warranty Group's answer is what do you want me to because these are they workers we have and this is the quality of work they do. Pulte needs to set expectations that their trades do not provide quality work to let the home buyer know what to expect in the end so that the home buyer will know that they need to spend tens of thousands of additional dollars to make there home meet the expectations you would expect when getting a brand new home. Overall the home is a good home, however Pulte does not manage their trades and does not expect their trades to perform high quality work, If we could do it over again we would have wanted Pulte to set the poor quality expectation or been given more time to look over the home to have all the poor quality fixed and moved out our close date. ... More

Very bad quality of work done, specially the floor

Major repair that needed done (I caught it) after closing. Extremely frustrating and stressful to deal with after moving in. Was not fixed correctly the first time and I've been dealing with it ever since. Multiple promises to fix several items right after closing have not been done months later. Warranty submissions go unresponded to for months (in talking with some neighbors, it's taken more than a year for some fixes). I'm lucky not to have some plumbing/leaking issues that I've heard several have had throughout the neighborhood (or at least they're undiscovered as of yet). Do your research and speak to existing homeowners before you build. Be prepared to not close on your house until they fix major issues, or they might never get fixed (or you will have to pay for a repair on your NEW home). ... More

Partially shoddy craftsmanship. Cheap materials. Misinformed by salesperson.

Sales and mortgage service were great. Construction process follow up also at a high level. Unfortunately, the workmanship quality isn’t just there. Very poor care for final touches such as painting and cleaning. Their MO is to let you tell them during your final walk through what is not to your satisfaction and then they will fix. Very disappointing, I don’t recommend Pulte at all.

Recommend to ask lots of questions when building new. To participate in the building process as much as possible. We were out of state and were not able to fully participate or visit. Pulte has a great on -site manager at Primus, who is very professional & responsive to our questions after we have moved in, as well as setting up vendor returns for any needed corrections timely.

The quality and workmanship is top notch. Can call ur home. There’s a few issues identified by Paulte was responsive. I just don’t like that my driveway issues cannot be fixed .

Very happy with my home

I feel fully cared for with my new home from Pulte Homes.

Great sales, builders and finance team.

Extremely negligent when supervising their trades or workers. You buy a new home, to start fixing all the messes, mistakes, and wrongdoings for at least the first two months after you move in. It is outrageous...

within one month- having lots of issues in the home

We loved our experience!