Skip main navigation

Pulte Homes Reviews

What Homeowners Have to Say About Pulte Homes.

Pulte Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Pulte Homes 15968 homeowner reviews to learn why they are the right team to build your new home.

Pulte Homes

has 4 out of 5 stars overall

15968 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Responsiveness 3.8

Customer Reviews

Above average but lacking.

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

Quality of workmanship: no major issues but is lacking in attention to detail. Drops of paint and drywall mud on the flooring throughout the home, and in the showers. Trustworthiness: overall a pleasure to work with, the sales department was very helpful and informative. During a warranty repair where the bottom of a sliding closet door was falling apart it was found that all of the sliding closet doors were having the same issue. When the repairman called the building manager to report what we had found the building manager seemed annoyed that he was calling her while standing in front of ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Best way to get your dream home built

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Indian Land, SC

An experienced, reliable builder who offers a huge variety of models plus options and choices. And, last but not least, unique locations and communities.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

greatly satisfied

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Brentwood, CA

We moved into our new home in July, and we are satisfied with the quality of workmanship, design and functionality of our home. The build was completed on schedule, the project managers and sales agent (Ms. Linda) were very helpful. One month on we have no complaints. We were able to visit the house pre-drywall where all the mechanicals were thoroughtly explained. I recommend Pulte to anyone looking for a new build.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great, and honest experience in buying. Opposite after moving in from warranty

  • Richard N.
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

I would buy from the sales rep 100 times over and the the site manger is great too. Warranty team is poor, talk a great game but poor delivery.

Pulte Homes responded:
While we are happy to hear that you had a good experience with our sales team and your site manager, we are disappointed that our warranty team has not provided excellent service. We would like to help and would appreciate if you could email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AS

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Very Satisfied

  • Charles A.
  • Verified HomeBuyer
  • September 08, 2020
  • Wadsworth, OH

Very good experience. Construction Manager on top of every issue that developed and provided quick satisfactory resolutions.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Excellent experience

  • Paul A.
  • Verified HomeBuyer
  • September 08, 2020
  • FLORENCE, AZ

Purchased home from Pennsylvania. Every detail was managed in professional manner. Purchase went smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Customer Service

  • John R.
  • Verified HomeBuyer
  • September 08, 2020
  • ALVA, FL

The Pulte Team is amazing - we love our new home and the whole team process that Pulte has put together is “Awesome”...including the following services: Sales, finance, insurance and amazing customer service team. We used them all and they are top quality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - The biggest problem was the completion date was delayed two months

  • Roger L.
  • Verified HomeBuyer
  • September 08, 2020
  • Fairfax, VA

The biggest problem was the completion date was delayed two months

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A five star dream team

  • William H.
  • Verified HomeBuyer
  • September 08, 2020
  • Pflugerville, TX

I’ve recently purchased my 3rd Pulte home. The quality has continuously surpassed my expectations. My team that was assigned to me (Kristy Crane and Charlotte Carreon) were absolutely amazing. Very professional, knowledgeable, responsive. Genuinely committed to fulfilling our endeavor of the entire home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Decent Home builder

  • Costel S.
  • Verified HomeBuyer
  • September 08, 2020
  • Vernon Hills, IL

I purchased a Home from Pulte at the Cuneo Mansion in December 2019. The whole process took 7 months ,pandemic period included. There were issues from the beginning, the sales department team lacked the skills, they changed the sales contact person right after we signed, the blame passing started after that stage ,sales manager would get in touch only when I was ready to contact headquarters which I felt it was very unprofessional , he’s there to help I had a minor issue caused by the previous sales person that I needed addressed, acting like an unreachable CEO didn’t help the image of ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great experience

  • Theresa C.
  • Verified HomeBuyer
  • September 08, 2020
  • Fairfax, VA

Everyone has been very helpful and knowledgeable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome All around

  • Kyle C.
  • Verified HomeBuyer
  • September 08, 2020
  • Immokalee, FL

From the start they were fast, honest and prompt. Couldn’t be happier with our new home and quality of the build. Craftsmanship and warranties are second to none. Thank you Pulte!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Get what you pay for

  • Irwin R.
  • Verified HomeBuyer
  • September 08, 2020
  • Fort Myers, FL

With Pulte you get what you pay for - no surprises (plus or minus). Actually the fact that Pulte was able to get the job done on a normal schedule in the midst of a Pandemic is noteworthy. There was a little bit of correction needed in workmanship, but it was minor. This was the third Pulte new house we have purchased during a 23 year period, as our retirement needs changed, each with the same satisfactory result.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Great value and easy home building/purchasing process

  • Christopher L.
  • Verified HomeBuyer
  • September 08, 2020
  • Pickerington, OH

Pulte was very smooth in how they walked us through the design and financing process. The supervisor went out of his way to ensure the house was not only completed as scheduled, but he routinely ensures that any repairs are addressed in a timely fashion. Overall, great builder and would definitely build with again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Happy Home Owner

  • Paul D.
  • Verified HomeBuyer
  • September 08, 2020
  • New Albany, OH

The whole process, from choosing the plot, to the extra's, to the inspection on completion and finally living in the house, and in the community, have been first class. You can always find something to complain out, and I am sure some will, but for me this was a great experience and we could not be happier with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience

  • Karin D.
  • Verified HomeBuyer
  • September 08, 2020
  • New Hill, NC

Great workmanship. Easy experience. Wonderful builder who responded quickly to my questions and any concerns I had

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Experience

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Fairfax, VA

Everything went well, except the delayed closing (only partially due to COVID-19). Build quality is very good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not happy

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Las Vegas, NV

Not worthy for the cost of the home

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Pulte Homes - Pulte home is good at offering homes at affordable price.

  • Anonymous
  • Verified HomeBuyer
  • September 08, 2020
  • Mount Juliet, TN

Pulte home is good at offering homes at affordable price. But they are compromising on quality of the material they are using for construction of house. I feel like every part of house is very delicate and fragile.

Pulte Homes responded:
We are sorry to hear that you are unhappy with the quality of your new home. We would like to learn more so we can look into the situation. If you could please send a brief summary of your concerns along with your address and contact information to customersupport@pultegroup.com we would greatly appreciate it. ^AS

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

I'm home!

  • Ivorique T.
  • Verified HomeBuyer
  • September 08, 2020
  • Ponte Vedra, FL

Great home in an awesome neighborhood!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied

  • Robert C.
  • Verified HomeBuyer
  • September 08, 2020
  • Myrtle Beach, SC

High costs for options

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

New Pulte Townhome

  • Raymond W.
  • Verified HomeBuyer
  • September 08, 2020
  • Lynnwood, WA

We are enjoying our new townhome that was built by Pulte Homes. While there have been some very minor touch ups required they have responded quickly to take care of the issues. We are quite happy with the home, the service and the entire development. They're doing a great job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - House is great for our family.

  • Caleb L.
  • Verified HomeBuyer
  • September 08, 2020
  • Dumfries, VA

House is great for our family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Great team to work with!

  • Bernadine O.
  • Verified HomeBuyer
  • September 08, 2020
  • Buckeye, AZ

Great team to work with! I had a few challenges come up with my financing and their great team helped me every step of the way! Love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pulte Homes - Very helpful

  • Derek T.
  • Verified HomeBuyer
  • September 08, 2020
  • Oakland, FL

Very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narrow Reviews by Area