Pulte Homes Reviews

Roof was leaking, ever since the home was built and house had mold on the walls and under the floor right after closing. Was told by roofer that this was a common issue due to framing. Pulte is still building this elevation, so buyer beware. False promises and sweet talking before signing of contract. Lot premium is a rip off, and appraisal is only for the base price. Base price includes nothing of value. I would NOT recommend this builder, nor would I be buying a Pulte home again.

Sales agent says one thing to one person and something else to another. Working with the mortgage company was one of the worst experiences of our lives. Title and insurance companies were easy to deal with. Project managers must be over worked because nothing seems to get done in a timely manner- we moved in over a month ago and our door doesn’t lock- still waiting for someone to come and fix it- have to go back to our home in the north soon so will probably have to fix it ourselves. Also light switch cutouts are carelessly done leaving gaps around plates-don’t expect them to fix this. Any repairs noted on walk through still have not been done. ... More

The overall experience is poor. Your sales person lies (found the proof now fyi) just to get the sale and doesn't care about the person, the initial approach was with a demeaner towards me and the overall process is full of hidden fees you're not told of until the very last minute. Closing was attempted while the driveway was being poured, literally walking into the house through boards. VERY poor taste. Craftmenship is honestly shameful, it's noticable every single cheap item was selected and the amount of error and lack of attention to detail is noticed as you walk through the house and start living. Every day is a new thing that just disappoints the overall quality provided by Pulte. I will NEVER buy or recommend Pulte ever again. Worst service and experience of my life. ... More

Waited over a year for a home promised to be delivered in 6 to 8 months, only to be subjected to the sub-standard materials, sub-standard workmanship, overlooked construction discrepancies by the construction managers, paid upgrades that were never installed, lack of care or concern during the warranty period with NO follow-up to inquiries. We were also provided a poor turn-over of the home; not provided with any administrative access to our touch panels, nor the garage door keypad (which should not have been installed). We were also never provided any drawings of our home. With every newly constructed home that we have owned, in the state of Florida, the builder provided us a set of detailed drawings of the home, in case we need to update or modify our home at our leisure. This is an inevitable reality for disabled military Veterans, of a combined 48 years of honorable service to our country. Even with this request we received opposition from Pulte Homes and are forced to divulge private HIPPA protected medical information to receive drawings, to honor this request? As we stated previously, we will NEVER recommend, nor endorse the Pulte brand. ... More

Not even the sales team is nice. They are not knowledgeable at all, rude people. House bad, frames bad, plumbing bad issues since the first day

No body take responsability. They say that the contractor come to home to fix the damage and the contractor come very late or don't appear for the house, so waste my time, my money and my patience, i signed two month ago and I can't live in the house because they repair something and damage other thing, I think that this nigtmare never will finish. I need to somebody to take my claims

I can't stress enough, do not buy from pulte!! Even if you have given them a deposit, let them keep it and run!!! You can never say I didn't warn you! All the bad reviews are 100 percent true!

Found multiple major issues after moving in, regret the purchase now. They haste the closing and later found two big holes in the wall behind the kitchen cabinets leading to rodents. Having issues with AC unit.

Initial part of Pulte buying and building process goes smoothly, but once you get closer to closing it turns negative. They communicate like you are their priority, but all they care about is closing and getting your money. Once the closing date is set they don't charge it, even if they are behind. They do a poor quality rush job to ensure they can close. Then on the remaining items you are stuck dealing with contractors after closing which is a separate nightmare. After going through all the negative experience, you end up with a poor quality home with stains and scratches on the floor, uneven walls, paint stains on everything (floor, fixtures, etc.) across the house, poor paint job (can see drywall mud), mud stains on carpet, and much more. ... More

I've never seen so many corners being cut to save a few bucks and increase corporate profits. e.g. Commode door is an option. Build quality is the worst I have ever seen. Cracks, nail holes, unfinished surfaces are just a few examples. Main I sues are huge gaps in windows outside. Who does this? I've dealt with Lennar as well, and I was amazed how bad Pulte quality is.

Lack of response to poor workmanship!

We were forced to close before the property had all the final touches competed and it has been a mess trying to get the builder to hold their contractors accountable for the terrible work. The house still has not been completed.

We bought a home built by pulte at the end of last year. And we’ve had a lot of problems since then. The major ones include broken subfloor, broken windows, and the in appropriate dimensioning on the windows (I.e. tapered windows) and Green Mold buildup in the basement. Warranty has been working on most of the issues but when we brought up the issue of mold they won’t repair it. It has been just three months for us living in this house and there is green mold. And when we looked up pictures from construction it seems the green mold existed even before closing. Even after providing evidence to Pulte about the mold, they won’t fix it. I wouldn’t recommend anyone to go with Pulte for their home construction. Please avoid Pulte at all costs. The mold buildup in the home that was present from before the closing date is unacceptable, as it poses a serious health hazard to me and my family. Overall, I would not recommend Pulte Homes to anyone looking to purchase a new construction home. The build quality is poor, and the issues I experienced have made my experience with the company a complete nightmare. If you're considering Pulte Homes, I urge you to look elsewhere and find a builder that can provide you with the quality and professionalism that you deserve. ... More

At the end of the day the bones of the home might be great, but they sure can’t finish a home. So many finishing issues wity trim, appliance installation, paint, cleaning, chaulking, sloppy work, building materials all over the windows, lack of care of finishing things out of view, carpet pulling, and more. and when we talked to pulte, they blame the trades.. lol. The builder is not worth it.

I month after I moved, ask to repair my master shower plumbing and until nothing. Three week I have 2 inch the water in my shower area, water is green now..... Visit to repair !!!!! LOL

We've lived in our home for over a month now, and items that were not finished when we closed are still not fixed. Over promise, under deliver, that's the Pulte way.

A lot of issues with the house despite the fact that the construction was delayed beyond belief.

I don't have any words to say how bad the whole process is and how much mental stress and pain they can give to buyer. Everything they will say we will fix and force you to close the home and they will give you letter of intent and finally after the close ... you hear the words "" As per Plan"", we won't do anything. The new home becomes 10 year old within a year with so many breaks and fixes as part of warranty. The construction team quality is very poor and they think warranty team will fix incase of leaks and issues. So you end up with fighting with warranty and break walls, doors of your new home. There is no honesty, they will change rules from buyer to buyer, not on their promises and words. The main highlight thing is they will say yes initially and keep delaying a final confirmation and they will say after couple of weeks either No or not possible, by the time you lost your interest and fed up with follow ups. I do not have an option to give negative rating which they deserve 100% and I can say in one word they show " A Magic Show " to sell home. ... More

We had a water leak in the office room downstairs. We put in a warranty claim. The initial response was very fast which we appreciated it. The leak was fixed and stopped quickly. However, we’ve been waiting for more than a month for the drywall and the carpet that were damaged to be fixed. This should not take this long. My wife works from home and uses this office for work. We are having a very bad experience with the warranty issues to be completed in a timely manner. It is very disappointing.

The finishing work work was horrendously bad: crooked, unfinished trim around the floors, doors that were not level, wall paint over spray on the floor, panels with over a half inch gap in the flooring that was filled in with a brown substance, missing handles on the drawers and cabinet doors, drawers installed with the wrong glides, unpainted end pieces on the cabinet trim, blinds improperly installed and with the wrong handles, door stops installed backwards which punctured the doors etc. Response from those responsible has been very late and the corrections that have been made so far have come with silly excuses as to why those items were left in the condition they were. Over all - cabinetry and fixtures are cheap and I don't expect them to last very long. If not for the constraints of location and timing I would not have bought the house. I can tell you I will not be recommending Pulte to any one and will certainly pass along my experience to those who ask. ... More

First, the sales representative is very rude in responding. Even after 40 days of closiystill there are lot of non weather related items pending.

i went to level 4 cabinets because they mentioned they cabinets dont have seperation but handed me 3 cabinets with seperation and no one is responding to get the issue resolved..

There are a lot of problems waiting to fix, and all house was rough finish! All the bricks in our front yard and back yard are improperly spaced and uneven height, leaving a big gap, and some of them have black oil stains on. Unfortunately, they have not been solved at present. The ground on the second floor squeaks, walking on it has a sense of insecurity, currently lived in a month, there are two bedroom doors cannot closed.

We Signed our contract to build with Pulte in the Shoreview community in October of 2021. Mary Ann in sales knew the importance of us closing before the start of a new school year and shared that Pulte would deliver us a home before August of 2022. We met our construction manager Cameron in December of 2021 who failed to keep us updated in the build process. At one point we had roof tile which remained in our driveway for 8 months before finally getting installed. We had finished drywall and paint before we had our roof tile installed! The weight of the roofing continues to cause a whole mess of issues post closing. One point I walked the home and found that one of my bathtubs was full with empty beer cans left from the construction workers. It wasn’t until January of 2023 that we finally closed, the condition of the home failed to meet all of our expectations. List includes flooring not level, wrong color cabinet hardware, window sills unlevel, cracks and holes in the drywall throughout the home, ceiling vent covers that are falling out of the walls, sliding patio doors covered in paint that don’t function properly, electrical switches & lights that don’t work properly, tar covered patio pavers, a front door that only opens on one side…. The list goes on and on. The closing delays forced our family to have to move 4 times since we did not have housing planned after the committed closing dates provided to us by Pulte. Every time we got close to our closing date it would get pushed another month out which forced us to jump from VRBO to hotel to AirBNB. Those unplanned expenses compounded and no compensation was provided to us as a result of extended housing costs. Once we finally closed on our home all of our unresolved issues got handed over to Pulte warranty team who fails to coordinate projects on time. For example, We had demo work done in our entry way over a month ago and the team scheduled to complete the repair never showed up after. So we have been living is a construction zone post closing. The delays cost our family 100s of thousands of dollars because our rate lock expired and the current mortgage rates have skyrocketed. Pulte has a mortgage provider of their own but they refused to match our expired rates due to their extended delays. Life post closing is a mess with un respectful neighboring construction crews. We can’t leave our home most of the time because our driveway is blocked. We find extension cords plugged into the exterior of our home to supply power to the neighboring construction sites, I have construction workers open the door to our home and walk around without knocking or ringing the doorbell, our lanai and pool is covered in filth and dust from the neighborhood construction, I pick trash up from our lawn daily. I would caution anyone looking to build with Pulte. Especially in the 7 figure price segment. ... More

First they didn’t let me lock the interest rate. Second the house built over a year. Third, the house job very bad, not even quality. The whole house wall horrible paint, a lot of bubbles, they tell me it’s a new style; many cracks in the ceiling, they said it’s the weather problem; upstairs game room the wall both out, they said it because the wood inside is not straight; Bathtub, washbasin, mirror had chips, downstairs shower room wall chipped, they still didn’t come fix it; and windows problems. All four of game room windows are not sealed properly. The garage door is canted; flooring problems…..a lot of problems! I hope Pulte will come over my house fix all the problem as soon as possible! ... More