Pulte Homes Reviews

I think each building would have been better with a bit of more square footage. Especially with the roads in between the blocks

Recommended builder

I recently purchased and moved into my new Pulte home, I could not be more satisfied with the quality of workmanship, the attention paid to detail and dealing with Tom and Ryan was beyond expectation.

Builder always update of home progress on weekly updates , they delivered what they promised

The warranty team is very prompt. The houses are fairly priced.

Thanks for Pulte and all people worked with on my new home , really my home quality is high quality, the design exterior is very Nice and interior design is super , we very satisfied with everything on home , kitchen is future , smart , nice design and looks super nice . Gathering room is huge, PPC it’s nice and very useful. actually every details we loved . and the best part on my new home and I exiting is smart home , Pulte offer a lot futures for smart home . So we loved our home from Pulte as a Bulider . and we strongly recommend Pulte as a Bulider to other if they looking for new home with super design , quality and future. ... More

We appreciated the detail info about the construction, the responses to our questions, and the follow up on some minor issues.

During the pandemic, Pulte delivered our home on schedule and has been responsive to our questions and concerns after moving in.

Great teamwork from start to finish. Very responsive to our needs.

Love the community and our new home!

Roxanne (Pulte Realtor) and Tim (builder) worked like a sold team to ensure my family had a quality build.

We just moved into our new home The Retreat at Glenross. Great overall value and located in Olentangy schools. Pulte was amazing through the purchase, financing and assisting with any house issues after closing. Amazing neighborhood with 2pools, golf course, basketball, sand volleyball and Frisbee golf - all in the neighborhood!

Check rooms before closing; we had one room with no electrical outlets

The sales team is very good and helpful. However, I am not satisfied with the workmanship and materials used. The service team seems to be on top of the issues and fix them pretty fast.

We moved into a Pulte new build condo and have so many issues and service is extremely slow (moved in durind COVID 19 SIP order). It took over a month and 4 appointments to get AC repaired. It works now but is incredibly loud. Decided to add ceiling fans so we don't have to live with the loud noise and found out none of the ceiling junction boxes were installed correctly so can't install anything until they are fixed. Master tub had lots of pitting leading to rust spots and now the tub takes over an hour to drain so we are showering in several inches of water. Garage door would stall while closing which was fixed but the noises have returned and anticipate it needed to be fixed again. Unless they see it as urgent, they don't respond quickly. If you are sensitive to noise, consider Pulte carefully as they are not sound insulated. From the bedroom, I can hear the dishwasher, AC, water heater, and booster fan in addition to noises from neighbors and all exterior doors. Pulte was a disappointing purchase. ... More

Our field manager and sales associate were very responsible and expressed interest in addressing all our concerns. Ask about how your layout will sit next to your neighbors’; our bathroom has a window above bathtub facing into neighbor’s upper hallway window!! (We fixed with an adhesive stained glass.) Approaching closing, the process became a bit rushed. We are planning to use the warranty for every little thing, but they haven’t been able to come out yet with the pandemic. They have been providing phone support which is good!

The whole process was smooth, would like to thank Mark for being there to answer all the questions we had and making the process run smoothly.

I love the home

The quality of the home is great. The process was smooth from start to finish. Pulte prides themselves on warranty, in which they have yet to deliver. Everyone that I have chatted with that built with Pulte has the same experience. If you have items that need addressed before you close, do it then or beware it may not get fixed!

We absolutely love the whole process, Pulte homes made it seem possible when we thought it was harder to obtain a near custom home. Thank you to everyone that worked with us every step of the way and continue to support us! I would absolutely recommend Pulte homes to friends and Family

After closing I came home to my kids bathroom destroyed because the marble guys didn’t coordinate with construction, also everything that was written down before the final walk-through was not fixed, I still have over 15 issues they have not been fixed and it’s been two months since I closed

We are still finding nails sticking out of our stairway, one of our bathrooms is missing a piece of shower curtain pole, trash from workers always needing to get picked up, back yard isnt flat. Those are just to name a few.

From the first meeting with a sales representative to the construction team leaders who were always responsive, we could not be more pleased.

We purchased an available inventory home. Everything went smooth and easy.

Looks like my three year old caulked and painted the exterior. It was painted under 30 F and is peeling and cracked. It was noted during closing in April and still not fixed. Nail pops are expected but not to this degree.