Pulte Homes Reviews

I have had couple of issues before closing which were promised to be fixed within first week after closing but they still have not been fixed yet. Not happy with after purchase response from Pulte.

Fantastic buying and building experience. Great people at every step and thrilled with the finished product.

The Sales Representative and the Building Supervisor were excellent. Both worked to build our house in the manner we wanted. But, they were constrained by what they were allowed to do. These are not semi-custom houses, but are builder houses that have some options. Even when not doing something that was on the plan would have saved time and money. It still could not be done. If we picked an option to add something there was always a charge, but when we opted to leave out something there was never any credit. We now have had to pay someone to take out and finish several areas the way we wanted. We understand that building houses in the same way aids cost containment and helps with time lines. But, to us the house purchaser it became costly and frustrating. Due to Covid 19 the warranty work that needs to be done has not started yet, but should be started in 1 1/2 weeks. The basic floor plan is very well done and the quailty is resonable for a “builder” house. There are a few things that did not make sense; 1) the light switch in the Mater bathroom is behind the door when you enter the bathroom, 2) the “built in bench” in the shower Is actual dangerous. It is 27 1/2 “ high. You have to lift yourself up to sit on it! It is recommended that a built in shower seat be no lower than 17” and no higher than 19”, 3) the decorative tile band in the shower is lower than it should be. If you are standing in the shower (which is lower than the bathroom floor) it is OK, but when standing in the bathroom it is visually not a pleasing hight. 4) there are not enough electrical outlets in the laundry room. Yes, it meets code, but a builder with Pulte’s reputation should do better. and 6) All the lights and the shower vent, in the Mater bathroom, came on with one switch. They need to be separated out. These are the things that come to mind that did not represent the very best in over all design. ... More

The Field Manager Rodney Dimapiles did a fantastic job on the house, overall we like it a lot. However, the house still has some small issues and still waiting for someone to come over to repair. The tesla solar system didn't install well. After a long waiting period for the city inspection, they find out the system has issues and have to fix the issue and run over again the same process. Not sure how long this will take but it's a little bit disappointing because we already wait for over 3month but still can't tell when we will able to use the solar system. The water pipe system for the outdoor landscape has a lot of issues and because of that, the water mains burst many times already. I wish the team can do better job. Overall it's a great experience to purchase with Pulte. ... More

Multiple issues already in first 6 weeks, including plumbing, electrical, garage door, exterior. Poor quality with painting, molding and carpet. Carpet is terrible. Our kids get scratched from tack strips sticking out.

We really enjoy our new house and Pulte made the process easy.

Weekly construction updates were helpful as we were living out of state and could not be here on a regular basis to monitor progress.

very disappointed with the warranty Very slow to non existent redponse

Working with Pulte was generally very easy. We LOVE our new home. There were just a couple of issues during the build. They were weirdly unwilling to tell us where things like light switches and electrical outlets were going to be located. These are standard floorplans (but don't call them cookie-cutter, that really offends them...) so there has to be a standard electrical diagram, but they refused to let us see it, much less have a copy. Other builders I've worked with have provided such drawings as part of the new home info packet. Secondly, we closed in early spring, and as of this writing we've been here two months, and we still don't have a lawn. We were told we'd have it in 4 - 6 weeks, but that didn't happen. We've seen virtually no activity on lawn installation at any of the dozen or so occupied homes in our subdivision that don't have lawns yet. The two or three spec homes that Pulte built and are trying to sell of course do have lawns. These are annoyances rather than showstoppers, I would build with Pulte again. ... More

We lived out of AZ during much of the construction and were kept apprised of progress weekly by a great Project Mgr. And he continued when we got to AZ.

I had a great experience with Pulte homes, mortgage company and foreman when building my home. The communication was consistent, detailed and I felt very confident I was getting a great home.

Good workmanship.

Shop around before deciding to buy with Pulte. This will give you a better understanding of Value for your money. Take advantage of periodic meetings with the Field Manager such as the pre-drywall walk through so you have an idea of what goes into your home

Good experience overall. We love our new Pulte Home!

Very organized and easy home buying experience. The overall process was pleasant and stress-free.

Would probably not buy with Pulte again. House was rushed to meet their deadline. Warranty having to repair things that were already repaired prior to close. Very unhappy about this.

Great experience

My wife and I are very happy with our new home.

All in all great experience

So we're loving our new home and the great use of space. There were small issues most of which were associated with the current pandemic that were quickly addressed and corrected.

It was very easy to work with sales man and he helped me lot with price information. Pulte finished construction on time. I'm very happy with build process and overall quality.

I’ll be glad to speak with the Pulte’s Vice President. My house has tons of cosmetic issues and warranty is not doing what they supposed to do. I have all the pictures that prove that our house doesn’t meet the requirements of quality that Pulte sells or offers to their clients. If Pulte considers itself a trust builder, I’ll be more than happy to talk directly to the Vice President. I don’t want to deal with the Salesperson or warranty guys anymore. I want the house that I paid for. Not the garbage that I received. The house is so bad that even the Field Manager got fired. Let me know how can I get in contact with him and how can I send you the proves. ... More

The builder did an excellent job to keep the timeline.

Pulte is refusing to address poor insulation in the home that is resulting in excessive heat in the loft and extreme noise from the road behind my home even though I was required to pay for upgraded windows and insulation. They also refused to address high radon levels in my home which is a known problem in the entire development.

Issues are not addressed in a timely manner. Quality of construction is so poor.