Pulte Homes Reviews

Warranty person Hector is the best we have ever worked with on our warranty issues. Gets them taken care of right away. Twice we have bought Ryland homes in the past and they were the worst to deal with on a new home warranty issue. I will never buy another Ryland home ever as long as there is Pulte Homes .

This was our 4th home purchase and 3rd new home build, and by far was the smoothest process yet. Very pleased with the quality and value of our new home.

Great post purchase service. Pulte mortgage 1/5 stars

We are very pleased with Pulte and Alec our project manager. We built our home from across the country and Alec made sure we knew exactly what was going on with our home via calls, texts, and pictures.

Several of the home owners in the development have had similar experiences of not feeling taken care of after the build is complete and you have closed. We have had several issues, some minor, and some larger, but haven't gotten good responsiveness to issues. There should be better communication and exceptions set with home owners as well. For instance, several of the home owners have reached out regarding large trucks driving too fast in the development, the response we've received is "we don't control the contract workers". Three home owners lawns have been damaged by truck drivers driving through our SOD damaging it, mine was never replaced or no steaks were placed with caution tape like I was told was going to be done. ... More

The loan process was good but the building part was poor and rushed the amount of stuff that wasn't done and stuff still ain't done is ridiculous...never again and I been in the house almost 2 months

I'm happy with the purchase. Good qualify of house and great support from the Pulte Team.

The Pulte Team is committed to excellence in all aspects of their work. Overall quality is the best I've ever encountered. Pulte employees truly value their customers with generous time and attention.

The sale person was the most professional and helpful person to start off the experience of buying our first new ground up home. along the way from superintendent to closing, all the people involved were excellent to work with. Questions were answered immediately and professionally. great company do do business with.

The sod was delayed, for install, full of weeds & planted on rocky, poor soil. The microwave is a nuisance to use and loses time everyday. The heat/air system is totally off balance. You roast upstairs in the loft, while freezing on the main floor. The house being built next door is but an arm's length away!

I would highly recommend Pulte. My construction manager kept me informed at every step of my home Build. I had almost no problems at my walk-through. I would recommend Aaron as your next manager.

So far very happy with our purchase

Very good service

I want to thank the Pulte Team for providing a beautiful place for us to call home. This home has met all our needs, particularly those of our special needs daughter. We feel like purchasing this beautiful home was a miracle. The process was easy thanks to Carson and Mary Beth as well as our realtor. Carson has gone above and beyond to ensure our needs and expectations have been met. He is professional, kind, courteous, and very responsive. He is who you want representing the Pulte name. Thank you, Carson, Mary Beth and the rest of the Pulte Team. We will speak very highly of Pulte and recommend Pulte as the home builder of choice. Thank you! Kind regards, Marina ... More

Matter was immediately brought to attention of warranty staff still awaiting solution to intolerable situation.

The entire process was smooth--All of the Pulte staff from beginning to the end was excellent--Quality of the home was a good value. Responsiveness and follow-ups met my expectations.

We thoroughly enjoyed our experience with Pulte Homes! Smooth process from start to finish and very impressed with the final product!

The builder promised everything would be clean and ready to go when I moved in. I had to call back after my move in date to have everything cleaned. They did not have my keys at the signing. There are gaps letting bugs in under my exterior doors. Warranty company told me to have the brand new house fumigated for bus because they were “already there when I moved in” even though they claimed they fumigated before I moved in and they were suppose to clean before I moved in.

Low quality materials and not with the current market materials. Price to Build is not great.

They did a decent job overall. They rushed some things, including the fireplace which ended up having a gas leak due to improper install while my family was home. They also weren’t flexible on moving the closing date by a month when I requested due to COVID.

The overall design of the community is great. However, the interior design of the units can be improved. Geometry and symmetry were not a priority for the designers. The have windows that are not centered on the walls or two windows with different distances from the edge walls, etc. The lighting design/installation follows the same. They were installed with very little thought. Finishes on paint, and sealers were also full of defects that I had to correct myself.

Once you move in stay in home you will notice lot of things like finishing doors touch up holes on hardwood floor and walls nails... you will notice so many issue... when you invested half million with smart home option, pulte did not provided me second garage opener and never communicated. Pulte just change their polices but never communicate with home owners.

Very satisfied with my new home. Outstanding communication during the build process.

We have been in our hone about 6 weeks and have had no major issues. Mark has responded immediately to any issues that have cone up.

I had a pleasant experience with Pulte. There are some minor construction discrepancies, which I hope are not common practice. But overall the house is very well built!