Pulte Homes Reviews

I absolutely love this floor plan, all the storage space and soooo much room!!! Only very minor change I would suggest for me is the decor choices could be more variety, I prefer upgraded "modern/spa like" styling choices for showers, sinks / bathroom fixtures and towel rods etc.. Seems like they are fairly standard choices and getting a bit dated but I can fix this later. Excellent experience overall, I will enjoy living here!

Everyone I worked with at Pulte was excellent. Everyone answered all my questions and if they didn't have answers they always got back with me.

My wife and I fell in love with the model home and went ahead with purchasing of the home. The Sales Associate that we worked with was awesome. The building experience was not bad either. We relocated from Chicago so could only come down a few times to review the progress on the home. Project Manager building home Was responsive as well. We had scheduled our final walk through 6 weeks in advance and had requested an early morning meeting as my wife had to leave for business trip right away and was going to be gone until closing. The night before the PM calls to reschedule saying he had a closing to go to. The final walk through was done haphazardly. The day before the closing we were notified that due to some issue with Pulte and City of Lake Mary, they were not issuing us closing rights. My realtor and I had to rush to the City and ask them to allow the closing as the issue was not with the buyer but Pulte, and they accepted our appeal. Once we moved into the home, we have had issues with every appliance not hooked up properly, water not turned on etc. Poor to average workmanship in the home. This is the third new home that my wife and I have purchased and compared to the other 2 homes, the experience here leaves a sour taste. I will never buy another home from Pulte nor recommend any friends and family to buy from them. ... More

Working with the Pulte AZ office to get our A/C fixed was very difficult. Then when you complain about what’s wrong they will tell you that you are lying. Unfortunately it was 1 bad apple working for Pulte who ruined it for everyone else working there. I would be happy to give her name if Pulte wants to know.

Overall, we are happy with the buying experience but with one exception. One of the cabinets is about to fall off with part of the upper trim falling down on my daughter as she cooked breakfast. I sent an email to the warranty email address. The claim is that they will respond quickly. So far(one week later), no response to my call or email. I'm hopeful that the delay is only due to the Covid 19 problem. All of the other small paint scratches/chips etc.. are minor and certainly not serious. But I would still like to get a small amount of touch up paint so that I can do this myself. I have asked twice. No response..... ... More

Ladies up front were hard to do get ahold of. Never replied, or IF they did it was DAYS later. The quality of stuff is nice.

Yes, you get a brand new home; however, these homes are not custom built. You do get to choose some products, but pretty much everything is an upgrade which drives the price up. The men building these homes are hard working, but they are not craftsmen they are laborers.

Couldn’t be happier in my new home. The Pulte team exceeded my expectations!

The staff that helped after the sale were excellent. Even after closing, they provide quick responses to issues.

The builder and selling agent made buying a Putle home a very pleasant experience. The selling agent was very responsive to answering all my questions and the builder was very thorough in finding and correcting any small flaws in my house.

There were a few items done incorrectly and the quality of things such as paint on walls and front door could be much better, as an example.

Our home was built with quality materials and craftsmanship and the communication and caring on the part of the Pulte team during construction taught us a few things about communication and was first class. While we hope to live in our Pulte home for the rest of our lives, we know if we ever choose to move, it will be with Pulte. Thank you Pulte!

Quality of Construction is Poor and they just want to sell the houses. They also build the same elevation houses next to each other.

nice building

Construction managers had poor commutation throughout the process. Most importantly the quality was poor. Paint and stain was spilled all over the tile floor and carpet. Things that were supposed to be fixed were not. Closing was delayed and should have been delayed again. The cabinets came off the wall right after moving in. Poor workmanship overall. Better off going across the street to Ashton Woods.

Great process and experience

Love our new home, and Devin was awesome!

By the time you see your house finished, you are amazed as it’s a dream coming true. By the time you settle in and start living inside it, you start noticing several aspects about the material and workmanship that could have been done better, such as stains all over the walls and flooring, hand marks from the workers that do not go away, poor quality painting that gets off easily and is sticky, small holes left unattended and so on. It’s a bummer to notice those items only after living on it, which starts to be a life of fixing minor issues.

This is my second home from Pulte Home. I like their design,material and Warranty services after we buy the properties. Sales and building supervisors are awesome, in cooperation and courteous.

My wife and I found a home in Trailside we really liked, we had noticed the neighbors fence looked like it was encroaching onto the property. I had mentioned this to everyone at Pulte we spoke with Sales, Field manager, Pulte Title company. and we were reassured it would be resolved. we have lived here 2 months now and I have made 4 calls to Title company to find out what actions are being taken to resolve the issue. He says he has contacted Legal and they would be in touch with me and still nothing.

Grateful for the quality customer service and commitment to making sure our home buying experience was a seamless process.

I love my new home, I had a water leak the next week, it was fixed but the Sod has not been replaced in 6 weeks/ looks horrible, I have one set of jingles in my bathroom needs replacing the wrong color. So all I have to say is stay on the builder or replace yourself.

Paid $1.4M for a home that has a laundry list of issues where you can tell the workers didn’t care. Damages all over that instead of being fixed, were painted over. Requested the repairs and the repair work doesn’t fix the problem.

Great experience from beginning to end

The grass wasn't laid properly. They put saud on top of soud which has caused a mound in the yard. The soud has gaps which looks like holes in the yard.