Pulte Homes Reviews

Ensure all physical issues are resolved before closing. After closing, you have to go through warranty (who is very responsive).

We have lived in our new home since December. There were pros and cons to building with a production builder, like Pulte. We found the process to be simple overall and seamless from when we signed our first papers to our closing. We used Pulte mortgage, which I think helped keep the process simple for us. Communication was very open, and we felt we were able to easily speak to someone when we needed too. Chuck & Dj were very helpful and addressed our concerns to the best of their ability in a timely manner throughout the process. We felt that the final touches at the end of our build were very rushed to meet our closing deadline. Multiple trades were in the home at the same time and we felt that the order in which things were done was backwards at times. Our flooring and carpets were installed before all the drywall and painting was completed. I am still picking drywall and paint out of my brand new carpets. We had to ask them to clean multiple stains off of the carpet due to workers entering the home with muddy boots on and walking throughout the house. The carpet itself is not the best quality, but will serve its purpose. The cleanliness of the home during the entire build process was terrible. There was garbage left all around inside the house and outside on the property. Workers left behind their empty soda bottles, McDonald's cups, empty chip bags, ect. We complained more than once during the process and the house was picked up, but only after we complained. I feel the size of the home is appropriate for the price we paid, but the quality of some of the work is not. Our drywall and paint looks rough in multiple places already and spots they "fixed" right before closing are already showing again. The entire house was painted with flat paint and is easily chipped or stained if you touch it at all. The entire house has to be painted all one color...you cannot choose different colors for different rooms. Overall we are pleased with the house and we do feel like our contractors put forth extra effort a few times to help satisfy our expectations. ... More

I base this review only off of our personal experience. We have talked to other people who had a positive experience with their homes. We however have not. Things that we have experienced: Construction delays (installed the wrong color of cabinets, smoke detectors did not work properly and were not identified until the day of closing), poor build quality for what we paid for the house, problems that were identified well ahead of closing that were not fixed and still haven't been fixed after two months of living in our home. Hopefully soon on that though though. After living in our home for almost 2 months, I would have a very hard time recommending Pulte to anyone I know. ... More

For my particular development, the experience overall was great. From initial contact with the Sales Consultant to working with the Field Manager, every issue was addressed in a timely manner and very few "mistakes" were made by the third-party contractors during the build. I have noticed some issues inside after the build, but Pulte addressed them quickly and as others develop they will be covered under the warranties. For my first ever build, I don't think I could be happier.

Good buy.

Happy to be own new home and living.

I must say I am pretty satisfied by the purchase. Pulte does take care of a lot of things for you, even after closing.

in general I'm satisfied with my new home

Everything is good

We had a great experience with pulte, especially our field manager - Bill

The wood floor isn't flat and has noise. The garage door has big noise and a gap when I closed. The wall is a wallpaper, it's easy to off the wall.

Understand normal new home shortfalls, but the workmanship was a bit sloppier than we expected from a large, reputable public company like Pulte.

I don't recommend this builder to anyone.

Customer service needs a lot of improvement.

I am been having a couple of issues and had to contact multiples times and will be already two month and not been fixed.

They helped me change my keys, they are always very helpful.

Buying felt easier than looking for a home and Pulte checked all our boxes

I would say a great professionalism for the Project Manager Jack, but my back yard work is of very poor quality, it was mentioned in the home inspection report to fix some things which are still left pending. When reached out to the builder it says it will be fixed by the developer but don't know when that is one of the burning issue for me

We had a rush closing in between holidays etc, but the team was amazing and really prompt to respond to requests, walkthroughs, documentation and on the closing day itself. Many thanks for Sal and his team for a wonderful experience. We love our new home!

Pulte needs to slow way down on the build process. While we have found Pulte responsive to fixing things, it seems we are always discovering things that aren't right. It definitely does not make us feel like our investment matters when we see so many cut corners and inconsistencies.

The house is beautiful and we are super happy with the workmanship and price of the house.

The quality of the sod and installation were very poor and that has been my primary disappointment.

Smooth

Satisfied with everything

I don’t think I could be more pleased with my new house. Short of the fact custom choices were limited. The house is exactly what was promised and finished when expected. The team was a pleasure to work with.