Pulte Homes Reviews

The quality of work I feel is sub par for the price of the house. They rush you through closing and the buyer pays a penalty if they delay closing for any reason, but the Pulte can delay without recourse. We moved into an unfinished home, unpainted exterior, and 8 weeks later, still no sod and an incomplete punch list. With the weather being a slight factor on some of the above items, I still feel it was poor planning on Pulte's part. My advice to new home buyers with Pulte is to stay on top of them every step of the way. Do not settle for less than you expect and keep pushing them. In the end, we are happy with our home, despite the issues and unfinished list... We will keep pushing to get everything completed. They do complete the work, it just takes many attempts and follow ups... ... More

Very happy with our Pulte home. The quality of the workmanship really stands out.

We have a very good experience building a house with Pulte.Staffs are very accommodating and responsive from initial purchase,design selection and options.Building a home with Pulte is worth it.Thank you Pulte Homes for making our dream house.

Very average. Helpfulness and getting issues handles very poor

Worksmanship can be iffy, but the builders will fix anything wrong/poorly done promptly.

The house is ok, no major issues. Since it’s a builder-grade, HOA-community house, the choices on some items important to us were limited, such as quality of materials and availability of finishes. The mass-production approach also doesn’t take into account end-user experience. Due to these two factors, it will require substantial rework, something we were hoping to avoid by buying a new home. Live and learn.

Working with Pulte homes was a great experience. Their team is professional and always available to help.

Buying a new home can seem like a daunting life event but with the help of the team at Pulte buying my new home was an absolute breeze. The process was extremely well communicated, I chose all the finishes I wanted, we were done on time, and I couldn't be happier in my new home. Working with Pulte was the best decision I feel I could have made and if I had it to do over I would COMPLETELY choose to work with them again!

Sales office was good. Pulte Mortgage, was not.

Overall it’s a nice home. A few issues are disappointing and I’m not sure I would build with them again.

Our sales representative Kevin was absolutely amazing. He will accomplish great things. Can’t say the same for the quality of workmanship. Having an inexperienced eye for construction I put my faith in the construction crew of our home. Once the honey moon stage faded (60 days after closing) we noticed multiple defects. I won’t use Pulte again for a home, the price of almost 600k has given me a beautiful lot with 200k house on it. Materials are builder grade and the craftsmanship looks to be done by inexperienced laborers. Crown molding around the cabinets isn't attached, cabinets in the kitchen are the lowest grade you can buy, the backsplash tile work is short (some tiles stick out, grout lines appear to be done by a child) Great marketing but the product isn’t worth the cost. ... More

Am absolutely ashamed of the workmanship and quality control over my community by Jenny. The house had an abundance of issues at my final walk through that she said would be fixed by the time we closed. When closing came around they had still not been done, so I have her another week to have them done by the time we moved it and it still had not. I am incredibly disappointed with PULTE. I had paint stains all over my garage and they had told me there was nothing they could do about it, I am still finding paint all over my tile. The quality control is absolutely terrible and and our field manager the rudest. After reaching out to Pulte multiple times and attempting to reach corporate I finally got someone who was competent. We have finally got our original walk through stuff finished but now I lost my 30 day walk through and now have to deal with customer care from this point forward. ... More

I was very disappointed with the attention to detail, or lack thereof, that was placed into my home. I have been through home builds before, but this one was not favorable by any means. For the amount we paid, you would have thought that there would have been multiple eyes onsite to ensure quality control was happening. Instead we have damaged wood all over the place, specifically little chips throughout our craftsman trim, and paint that looks like an orange peels texture. I don’t understand why this happened as I pointed it out on several occasions. I don’t think it’s acceptable to receive a home that has wood filled in with “mud” or some filler - but the project manger specifically told me that the FROG often gets overlooked. I also don’t see how Pulte sells a craftsman trim, but somehow leaves trim nails sticking out in 3/4 of the doorways, slightly ironic. I had to call out the drywall on multiple occasions as there were spots that weren’t properly finished or dings and dents that were completely overlooked. The orange peel paint is probably one of the most aggravating things to look at considering it was probably the easiest to remedy at the time of application. The legs of our island were damaged and dented - of which had I not called it out, I would have been stuck with it. The cabinet paint was dinged up by the workers. I had to pitch a small fit over considering it’s the focal point of the house. Our yard also was missing a bunch of sod and it has been a fight since our closing to get this done, which is still an outstanding item. The moral of the story here is buyer beware and pay very close attention. You would think you would get what you pay for, but then again, not so much these days. Once you go through the process make sure you document everything. ... More

Had some problems with garage door and fireplace.After being in house two and a half months finally got resolved

Make sure you know ALL the options on your new home before you finalize your purchase.

Very responsive to requests and punchlist.

Quality home. We love our home. Involved in process from beginning to end.

We are happy about the location, floor plan of the house

Pulte was great! If you are looking for a builder no need to look any further.

The quality of our home is not what we expected to be getting for a $300K+ home. All of the work was hired out and was done very quickly. The walls are not straight and the caulk work is horrendous around the house. When brought to the project managers attention we were told that the work that was done meets "pulte standards" so nothing would be done to fix it. The house overall is beautiful but the detail aspect of the home is very poor.

Not impressed with having to follow up on issues identified during closing 7 weeks ago . Still chasing work to be completed.

From start to finish my wife and I were provided great service and we love our new home. Pulte offers great quality at an affordable price. I've been told buying a home can be very stressful, but Pulte ensured our experience was stress free.

The building process was exceptional. I was informed every step of the way and felt I was a part of the process rather than a bystander.

We are loving our new home! Pulte was so easy to work with and very responsive to all of our questions. Highly recommend them!

Very good location, good home plans and very good people to help you with the issues and needs.